Job summary
An exciting opportunity has arisen for a Dental Nurse role working within our Outpatients Department Oral Surgery at West Middlesex University Hospital NHS Trust.
We are a busy, energetic and friendly Department, looking for a Dental Nurse who is supportive, caring and flexible with a willingness to learn and develop within this specialty.
Your responsibilities will include assisting patients during procedures, preparing the rooms, and ensuring equipment is properly sterilized and maintained. This position requires attention to detail, excellent communication skills, and the ability to work collaboratively with the Oral Surgery team to ensure efficient and effective patient care
The post holder will need to possess relevant experience that demonstrates their suitability for the role and have a desire to develop their caring skills within the specialty.
The post will facilitate an opportunity to apply existing knowledge and skills and develop these skills further.
Main duties of the job
- To bring to the attention of the Senior Dental nurse any aspects of the work in the clinics that impact on the quality of service, including care of patients information/data
- Respond to incidents and complaints as they arise and report to the Senior Dental nurse.
- Contribute to the Outpatients clinical and non-clinical risk management by documenting incidents and near misses, using trust incident reporting system called Datix.
- Maintain a tidy, clean and safe environment. Follow hospital guidelines and policies with regards to infection control and health & safety. Ensuring equipment is cleaned and stored correctly and adhere to infection control policy. Keeping up to date on West Middlesex hospital's policies and procedures using the intranet.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have over 6,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the safest and best performing Trusts in the country. We're also one of the top trusts to work for - our staff say they're engaged, motivated, and would recommend us as a place to work and receive treatment.
In 2020 Trust was rated by the Care Quality Commission as Outstanding in the well-led and use of resources domains and Good in the safe, effective, caring, and responsive domains. The Trust as a whole was good, but the Chelsea site was Outstanding.
Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We are currently spending £25 million on expanding our adult and neonatal critical care facilities at Chelsea and Westminster and redevelopment of our children's unit at West Middlesex - in partnership with our charity, CW+ and generous donors.
Job description
Job responsibilities
COMMUNICATION
- To act at all times in a courteous and helpful manner to patients and their families, colleagues and all visitors to the hospital.
- To ensure the patients confidentiality is maintained at all times.
- To complete appropriate documentation and report, verbally, relevant information of work undertaken, to the Senior Dental nurse.
- Maintain effective, accurate communication and dissemination of information to all staff, patients and visitors.
- Give information to patients; including helping resolve their queries with colleagues and other health care professionals as appropriate
- Give information and written advice to patients regarding health promotion
- Communicate with other members of the multi-disciplinary team to ensure patients receive prompt, effective care and treatment.
- Maintain accurate written records of all procedures in the designated clinical area.
PERSONAL AND PEOPLE DEVELOPMENT
- Attend and keep a record of Trust statutory and mandatory training
- Attend annual PDRs/appraisals and identify own training and development needs with the Senior dental nurse
- Keep up to date with clinical developments
- Participate in the welcome and orientation of visitors to the outpatients department, for example, Student nurses, temporary nurses and visiting medical staff.
- Participate in the induction of new and bank staff to the Outpatients Department and sign the relevant competency form.
- Participate in the training and supervision of Student dental nurses, temporary nurses, if required.
HEALTH SAFETY AND SECURITY
- Ensure the safety of patients at all times
SERVICE IMPROVEMENT
- To participate in the development and improvement of the Oral Surgery Department within the Outpatients Department.
QUALITY
- To bring to the attention of the Senior Dental nurse any aspects of the work in the clinics that impact on the quality of service, including care of patients information/data
- Respond to incidents and complaints as they arise and report to the Senior Dental nurse.
- Contribute to the Outpatients clinical and non-clinical risk management by documenting incidents and near misses, using trust incident reporting system called Datix.
- Maintain a tidy, clean and safe environment. Follow hospital guidelines and policies with regards to infection control and health & safety. Ensuring equipment is cleaned and stored correctly and adhere to infection control policy. Keeping up to date on West Middlesex hospitals policies and procedures using the intranet.
EQUALITY AND DIVERSITY
- Promote peoples equality, diversity and rights with regard for their customs, values and beliefs.
CLINICAL SKILLS
- To perform clinical and chairside duties.
- To maintain high standards of patient care and ensure patient dignity and individual needs are met
- To ensure patients are seen in an efficient and timely manner. Ensure patient is updated regarding clinic delays verbally and in writing by updating the boards with wait times.
- To assist in the correct labelling and dispatch of tissue sections and mediums for specimens to appropriate laboratories.
- Participate under the direction and supervision of OPD Senior nursing staff and medical staff
- To take part in the programme of care and maintenance of equipment; keeping records of all servicing and maintenance, with support/guidance of the Senior Dental nurse
- To participate in the disinfection, sterilisation of equipment as required.
- To deputise where necessary in the ordering of stores or stock items.
- To prepare trolleys for minor oral surgical procedures.
- To assist in minor oral surgery procedures to include monitoring and aftercare of patients.
- To deputise as required in the organising and assisting of joint clinics.
- To adhere to departmental and Trust policies on infection control, radiography and Health & Safety
- To assist in maintenance of any operations register and compilation of any statistics required by the Directorate or Department of Health and to assist as required in research and audit projects.
- Participate under the direction and supervision of senior nursing staff and medical staff in the education of patients and their families / carers regarding aspects of their care.
- Under the supervision of the Senior Dental nurse, comply with all Trust and Department policies and procedures to ensure clinics and equipment are cleaned according to infection control policy and stored correctly.
LEADERSHIP SKILLS
- Ensure safe clinical practice is maintained in the Outpatients Department at all times.
- To work actively and effectively, taking shared responsibility within the multi-disciplinary team, to ensure sufficient staff and clinical resources are available for clinics at all times.
- To support junior staff in professional growth and development.
- To act as an effective role model.
- To deputise where required for the Senior Dental nurse.
- To identify problems and actively work towards resolving them.
- To assist in maintaining good organisation with the department and to share responsibility for appropriate and cost effective use of resources
Job description
Job responsibilities
COMMUNICATION
- To act at all times in a courteous and helpful manner to patients and their families, colleagues and all visitors to the hospital.
- To ensure the patients confidentiality is maintained at all times.
- To complete appropriate documentation and report, verbally, relevant information of work undertaken, to the Senior Dental nurse.
- Maintain effective, accurate communication and dissemination of information to all staff, patients and visitors.
- Give information to patients; including helping resolve their queries with colleagues and other health care professionals as appropriate
- Give information and written advice to patients regarding health promotion
- Communicate with other members of the multi-disciplinary team to ensure patients receive prompt, effective care and treatment.
- Maintain accurate written records of all procedures in the designated clinical area.
PERSONAL AND PEOPLE DEVELOPMENT
- Attend and keep a record of Trust statutory and mandatory training
- Attend annual PDRs/appraisals and identify own training and development needs with the Senior dental nurse
- Keep up to date with clinical developments
- Participate in the welcome and orientation of visitors to the outpatients department, for example, Student nurses, temporary nurses and visiting medical staff.
- Participate in the induction of new and bank staff to the Outpatients Department and sign the relevant competency form.
- Participate in the training and supervision of Student dental nurses, temporary nurses, if required.
HEALTH SAFETY AND SECURITY
- Ensure the safety of patients at all times
SERVICE IMPROVEMENT
- To participate in the development and improvement of the Oral Surgery Department within the Outpatients Department.
QUALITY
- To bring to the attention of the Senior Dental nurse any aspects of the work in the clinics that impact on the quality of service, including care of patients information/data
- Respond to incidents and complaints as they arise and report to the Senior Dental nurse.
- Contribute to the Outpatients clinical and non-clinical risk management by documenting incidents and near misses, using trust incident reporting system called Datix.
- Maintain a tidy, clean and safe environment. Follow hospital guidelines and policies with regards to infection control and health & safety. Ensuring equipment is cleaned and stored correctly and adhere to infection control policy. Keeping up to date on West Middlesex hospitals policies and procedures using the intranet.
EQUALITY AND DIVERSITY
- Promote peoples equality, diversity and rights with regard for their customs, values and beliefs.
CLINICAL SKILLS
- To perform clinical and chairside duties.
- To maintain high standards of patient care and ensure patient dignity and individual needs are met
- To ensure patients are seen in an efficient and timely manner. Ensure patient is updated regarding clinic delays verbally and in writing by updating the boards with wait times.
- To assist in the correct labelling and dispatch of tissue sections and mediums for specimens to appropriate laboratories.
- Participate under the direction and supervision of OPD Senior nursing staff and medical staff
- To take part in the programme of care and maintenance of equipment; keeping records of all servicing and maintenance, with support/guidance of the Senior Dental nurse
- To participate in the disinfection, sterilisation of equipment as required.
- To deputise where necessary in the ordering of stores or stock items.
- To prepare trolleys for minor oral surgical procedures.
- To assist in minor oral surgery procedures to include monitoring and aftercare of patients.
- To deputise as required in the organising and assisting of joint clinics.
- To adhere to departmental and Trust policies on infection control, radiography and Health & Safety
- To assist in maintenance of any operations register and compilation of any statistics required by the Directorate or Department of Health and to assist as required in research and audit projects.
- Participate under the direction and supervision of senior nursing staff and medical staff in the education of patients and their families / carers regarding aspects of their care.
- Under the supervision of the Senior Dental nurse, comply with all Trust and Department policies and procedures to ensure clinics and equipment are cleaned according to infection control policy and stored correctly.
LEADERSHIP SKILLS
- Ensure safe clinical practice is maintained in the Outpatients Department at all times.
- To work actively and effectively, taking shared responsibility within the multi-disciplinary team, to ensure sufficient staff and clinical resources are available for clinics at all times.
- To support junior staff in professional growth and development.
- To act as an effective role model.
- To deputise where required for the Senior Dental nurse.
- To identify problems and actively work towards resolving them.
- To assist in maintaining good organisation with the department and to share responsibility for appropriate and cost effective use of resources
Person Specification
Experience
Essential
- Experience working as a dental nurse in a clinical setting
- Computer literate - IT skills such as excel, word
- Knowledge of appropriate NHS IT System
Desirable
- Worked in private or NHS sector
- Willing to learn and keep up to date with computers and IT changes
- Recent experience working in an acute hospital or healthcare setting
Skills and Knowledge
Essential
- Good effective communication
- Ability to work as a team as well as use own initiative
- Ability to manage difficult situations
Desirable
- Knowledge of mental capacity act/safe guarding/learning disability
Education
Essential
- Educated to GCSE level or equivalent in English and Maths
- Demonstration of good basic knowledge of English Language through effective written and verbal communication
- Dental nurse training
Desirable
- X-ray knowledge and competency
- Working towards a qualification
Person Specification
Experience
Essential
- Experience working as a dental nurse in a clinical setting
- Computer literate - IT skills such as excel, word
- Knowledge of appropriate NHS IT System
Desirable
- Worked in private or NHS sector
- Willing to learn and keep up to date with computers and IT changes
- Recent experience working in an acute hospital or healthcare setting
Skills and Knowledge
Essential
- Good effective communication
- Ability to work as a team as well as use own initiative
- Ability to manage difficult situations
Desirable
- Knowledge of mental capacity act/safe guarding/learning disability
Education
Essential
- Educated to GCSE level or equivalent in English and Maths
- Demonstration of good basic knowledge of English Language through effective written and verbal communication
- Dental nurse training
Desirable
- X-ray knowledge and competency
- Working towards a qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).