Job summary
The Compliance and CAFM Manager is a key leadership role within Chelsea and Westminster NHS Foundation Trust. The postholder is responsible for identifying and advising on potential risks affecting the Trust's reputation, security, safety, financial sustainability, and presence. Additionally, the role encompasses CAFM system administration, ensuring effective monitoring, planning, and scheduling of both planned preventive maintenance (PPM) and reactive workloads.
The postholder will lead compliance assurance, risk management, and audit processes, proactively mitigating risks and maintaining governance across estates and facilities. They will act as a trusted advisor to senior stakeholders and will be responsible for developing and implementing a hard services compliance and assurance strategy aligned with NHS standards and Trust objectives.
This is a high-impact role, requiring a dynamic leader with a deep understanding of compliance and CAFM within an NHS setting. The Compliance and CAFM Manager will play a pivotal role in ensuring that Chelsea and Westminster NHS Foundation Trust remains fully compliant, operationally efficient, and aligned with best practice standards in estates and facilities management.
Main duties of the job
- Develop and implement compliance strategies for hard FM services aligned with the Trust's objectives.
- Ensure all statutory and regulatory requirements are met and integrated into operational activities.
- Lead the audit process, ensuring robust quality management systems are in place to identify and rectify non-compliance.
- Advise the Trust Board, Estates & Facilities leadership, and external partners on compliance-related matters.
- Oversee risk management controls, ensuring continuous improvement and compliance with NHS and legal standards.
- Maintain up-to-date compliance monitoring systems through systematic audits and validations.
- Provide support during internal and external audits, ensuring effective delivery and closure of audit actions.
- Ensure compliance with Trust policies, procedures, and governance frameworks.
- Oversee financial planning related to compliance and CAFM management, ensuring value for money and adherence to budgets.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Compliance Management
- Identify and mitigate risks affecting the Trusts reputation, security, safety, and financial sustainability.
- Ensure compliance with Health Technical Memoranda (HTMs) and NHS guidance.
- Lead on compliance audits and ensure all corrective actions are implemented within designated timeframes.
- Ensure quality control systems are in place and continuously improved.
- Develop policies and protocols to mitigate potential risks and ensure full regulatory compliance.
CAFM System Management
- Act as the lead CAFM system administrator, ensuring full operational effectiveness.
- Manage PPM and reactive maintenance scheduling, ensuring efficient resource allocation.
- Maintain data integrity within CAFM, ensuring accurate and up-to-date information.
- Work with the Estates team to ensure that work orders, asset records, and compliance data are effectively tracked.
- Oversee service level agreements (SLAs), ensuring KPIs are met.
Technical Responsibilities
- Assist the Estates Manager (EM) in identifying assets that frequently fail or have disproportionate maintenance costs.
- Analyse reactive call data to assess potential over-maintained or under-maintained assets.
- Provide up-to-date workload reports to supervision and management as required.
- Contribute to the Estates Maintenance Services Monthly Report.
- Stay informed about changing legislation, guidance, and standards impacting asset maintenance planning.
- Promote diversity and equality, ensuring fair treatment of all employees.
Quality & Performance
- Conduct random quality checks on reactive and PPM work to ensure compliance and document corrective actions as necessary.
- Produce performance reports to review workload planning and scheduling efficiencies.
- Monitor the effectiveness of audit and compliance procedures, identifying areas for improvement.
Education & Learning
- Assist in identifying training needs related to compliance and CAFM systems.
- Support the development of training packages and share knowledge gained from external training sessions.
- Stay updated on new developments and technology related to compliance and facilities management.
- Take responsibility for personal development, engaging in professional learning and appraisal processes.
Financial Management
- Assist in providing cost estimations for labour hours and materials for new or additional work.
- Support the Financial Administrator in processing purchase orders for facilities management.
- Ensure budget adherence in compliance-related activities.
Job description
Job responsibilities
Compliance Management
- Identify and mitigate risks affecting the Trusts reputation, security, safety, and financial sustainability.
- Ensure compliance with Health Technical Memoranda (HTMs) and NHS guidance.
- Lead on compliance audits and ensure all corrective actions are implemented within designated timeframes.
- Ensure quality control systems are in place and continuously improved.
- Develop policies and protocols to mitigate potential risks and ensure full regulatory compliance.
CAFM System Management
- Act as the lead CAFM system administrator, ensuring full operational effectiveness.
- Manage PPM and reactive maintenance scheduling, ensuring efficient resource allocation.
- Maintain data integrity within CAFM, ensuring accurate and up-to-date information.
- Work with the Estates team to ensure that work orders, asset records, and compliance data are effectively tracked.
- Oversee service level agreements (SLAs), ensuring KPIs are met.
Technical Responsibilities
- Assist the Estates Manager (EM) in identifying assets that frequently fail or have disproportionate maintenance costs.
- Analyse reactive call data to assess potential over-maintained or under-maintained assets.
- Provide up-to-date workload reports to supervision and management as required.
- Contribute to the Estates Maintenance Services Monthly Report.
- Stay informed about changing legislation, guidance, and standards impacting asset maintenance planning.
- Promote diversity and equality, ensuring fair treatment of all employees.
Quality & Performance
- Conduct random quality checks on reactive and PPM work to ensure compliance and document corrective actions as necessary.
- Produce performance reports to review workload planning and scheduling efficiencies.
- Monitor the effectiveness of audit and compliance procedures, identifying areas for improvement.
Education & Learning
- Assist in identifying training needs related to compliance and CAFM systems.
- Support the development of training packages and share knowledge gained from external training sessions.
- Stay updated on new developments and technology related to compliance and facilities management.
- Take responsibility for personal development, engaging in professional learning and appraisal processes.
Financial Management
- Assist in providing cost estimations for labour hours and materials for new or additional work.
- Support the Financial Administrator in processing purchase orders for facilities management.
- Ensure budget adherence in compliance-related activities.
Person Specification
Experience in CAFM systems
Essential
Degree in Estates related field, engineering or complicance
Essential
Desirable
Person Specification
Experience in CAFM systems
Essential
Degree in Estates related field, engineering or complicance
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).