Liverpool University Hospitals NHS Foundation Trust

Urology Office Manager

The closing date is 27 October 2025

Job summary

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre.

An exciting opportunity has arisen to work within the Urology team. The post holder will be responsible for providing leadership to the Urology clerical team supporting the day-to-day operations. This is an exciting time to join the team, and the post holder will play a key role in organising the service as we expand and increase our clinical footprint across different hospital sites. The post holder will be required to work across all hospital sites.

Main duties of the job

The post holder will be responsible for all aspects of office management and assisting in the management and supervision of medical secretary and clerking staff within the department.

The post holder will need to possess excellent management and interpersonal skills. They will be required to manage their own workload effectively without direct supervision, and also maintain the efficient, effective running of the care groups secretarial support teams.

The post holder must be able to demonstrate a high degree of competence with regard to a wide range of secretarial and administrative duties including the use and application of information technology.

The post holder must have an in-depth knowledge of RTT and Cancer Waiting Time Standards. The Post holder will play a key role in ensuring patients are scheduled in line with theatre scheduling standards.

It is essential to possess excellent organisational, interpersonal and communication skills and to work to tight deadlines.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-166-25

Job locations

Royal Liverpool Hospital site

Mount Vernon Street

Liverpool

L7 8YE


Job description

Job responsibilities

To manage the recruitment and workload of Admin Staff.To ensure all Admin Staff undergo Mandatory Training and participate inPerformance Appraisals.Control and monitor petty cash.Manage an identified Budget.Monitor Departmental Budget (Trust)Check clinical lists.Attending Team Managers Meetings.Undertake Sickness / Holiday Returns of Admin Staff.Maintaining Spread sheets and other identified databases. Typing ofreports and correspondence.Training Admin Staff in use of hospital Computer Systems.Requisition goods and suppliesCollating information and statistics for Senior Manager and TeamManagers.Take responsibility for day to day maintenance within the Department -reporting / logging jobs with Estates Department. (Health & Safety).Undertake or direct the opening and Distribution of Post.Flexible approach to work is necessary. This list is not exhaustive andother duties may be requiredEstablish effective working relationships with colleagues both within andoutside the department

Job description

Job responsibilities

To manage the recruitment and workload of Admin Staff.To ensure all Admin Staff undergo Mandatory Training and participate inPerformance Appraisals.Control and monitor petty cash.Manage an identified Budget.Monitor Departmental Budget (Trust)Check clinical lists.Attending Team Managers Meetings.Undertake Sickness / Holiday Returns of Admin Staff.Maintaining Spread sheets and other identified databases. Typing ofreports and correspondence.Training Admin Staff in use of hospital Computer Systems.Requisition goods and suppliesCollating information and statistics for Senior Manager and TeamManagers.Take responsibility for day to day maintenance within the Department -reporting / logging jobs with Estates Department. (Health & Safety).Undertake or direct the opening and Distribution of Post.Flexible approach to work is necessary. This list is not exhaustive andother duties may be requiredEstablish effective working relationships with colleagues both within andoutside the department

Person Specification

Qualifications

Essential

  • RSA level 3 or equivalent
  • NVQ Level 3 Business Administration/equivalent
  • Introduction and Intermediate Level Word, Excel and Access Certificates

Experience

Essential

  • Demonstrable experience in managing a Team of Staff
  • Extensive experience administrative / clerical gained in a busy office environment
  • NHS experience
  • Experience of using Hospital IT systems
  • Experience of working in a Customer / patient focused environment
  • Recent experience to demonstrate proficiency in Microsoft Word, Excel and Access
  • Experience of independently managing a varied workload to meet demanding deadlines

Knowledge

Essential

  • Finance Management - Knowledge of NHS budgetary / financial procedures.
  • Knowledge of budgetary / financial systems
  • Understanding of the requirements of Data Protection and Patient Confidentiality

Skills

Essential

  • Excellent interpersonal and communication skills
  • Ability to establish and maintain professional relationships internally and externally
  • Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
  • Ability to undertake training of Admin Staff within the department

LAASP Employee

Essential

  • Current employee of a LAASP organisation
Person Specification

Qualifications

Essential

  • RSA level 3 or equivalent
  • NVQ Level 3 Business Administration/equivalent
  • Introduction and Intermediate Level Word, Excel and Access Certificates

Experience

Essential

  • Demonstrable experience in managing a Team of Staff
  • Extensive experience administrative / clerical gained in a busy office environment
  • NHS experience
  • Experience of using Hospital IT systems
  • Experience of working in a Customer / patient focused environment
  • Recent experience to demonstrate proficiency in Microsoft Word, Excel and Access
  • Experience of independently managing a varied workload to meet demanding deadlines

Knowledge

Essential

  • Finance Management - Knowledge of NHS budgetary / financial procedures.
  • Knowledge of budgetary / financial systems
  • Understanding of the requirements of Data Protection and Patient Confidentiality

Skills

Essential

  • Excellent interpersonal and communication skills
  • Ability to establish and maintain professional relationships internally and externally
  • Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
  • Ability to undertake training of Admin Staff within the department

LAASP Employee

Essential

  • Current employee of a LAASP organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital site

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital site

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Service Manager

Lesley Whittle

lesley.whittle@liverpoolft.nhs.uk

01515292609

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-166-25

Job locations

Royal Liverpool Hospital site

Mount Vernon Street

Liverpool

L7 8YE


Supporting documents

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