Liverpool University Hospitals NHS Foundation Trust

Waiting List Clerk / Clerical Officer Administrative Support

The closing date is 06 October 2025

Job summary

The opportunity has arisen for a waiting list clerk/administrative support clerical officers to join our administrative team within the Urology Department based at Aintree Hospital Hospital.

It is expected that all applicants will have previous experience of working in the NHS, extensive knowledge of iPM and knowledge of waiting list management.

The successful candidate must be able to undertake all administrative duties, have excellent communication skills, plan own workload and work on own initiative working to strict guidelines and adhering to Trust targets.

You will be expected to be a team player and cover for your colleagues during absences.

Main duties of the job

The post holder will manage and monitor waiting lists to ensure that procedures are carried out within Trust waiting list management policies and targets.

The post holder will provide and maintain an efficient and effective administrative service, undertaking a range of administrative duties in line with local policies and procedures.

The post holder will be monitoring DM01 reports and also conduct pre-admission/pre-attendance calling to reduce DNA rates along with data cleansing exercises and validation of the waiting list.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

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Twitter - @LUHFTcareers

Date posted

22 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RSUR-83-25

Job locations

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

Job description

Job responsibilities

Please see Main duties of the role detailed above and Job Description and Person Specification enclosed.

Job description

Job responsibilities

Please see Main duties of the role detailed above and Job Description and Person Specification enclosed.

Person Specification

Qualifications

Essential

RSA 11 or equivalent

Experience

Essential

Have demonstrable experience and knowledge of service improvement systems

Knowledge

Essential

A good working knowledge of computers and software packages/ECDL
Understanding of a broad range of administrative processeses
Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies

Skills

Essential

Good basic numeracy skills
Excellent interpersonal skills ability to communicate at all levels
Should be able to present data and information in a useful and understandable format
Have good negotiation skills

Person Specification

Qualifications

Essential

RSA 11 or equivalent

Experience

Essential

Have demonstrable experience and knowledge of service improvement systems

Knowledge

Essential

A good working knowledge of computers and software packages/ECDL
Understanding of a broad range of administrative processeses
Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies

Skills

Essential

Good basic numeracy skills
Excellent interpersonal skills ability to communicate at all levels
Should be able to present data and information in a useful and understandable format
Have good negotiation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)