Job summary
This post is open to employees of the five LAASP organisations. As part of yourapplication, you will be asked to confirm that you are a current employee of TheClatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool UniversityHospitals, Liverpool Women's Hospital or, The Walton Centre.
An opportunity has arisen for a band 3 Clerical Officer, 30 hours, permanent post within the Department of Medicine for Diabetes and Endocrinology.
The post holders will work alongside the current admin team. Providing clerical and administrative support with the RTT- including validation and booking of clinics, our Diabetes Specialist Nurse Service and our Diabetes Pump service. They must be able to prioritise and manage their given workload and provide support when and where needed.
Main duties of the job
Key Responsibilities-
1. To input statistics and information from Records into a database and manage thesystem. All the department recorded activity is input into the system daily.2. To liaise with manager to maintain a quality information system and identifypotential flaws which would affect data.3. To access the database to retrieve information and produce statistics and reportsfor the Trust.4. General reception duties involving first contact with individuals attending theDepartment. Giving necessary information or referring them to the appropriatemember of staff.5. Communicating with all levels of staff in a polite and pleasant manner includingdealing with telephone enquiries and requests and taking appropriate action.6. Opening, sorting and date stamping the department internal and external post.Photocopying documents and sending Fax's as required.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Key Responsibilities-
1. To input statistics and information from Records into a database and manage thesystem. All the department recorded activity is input into the system daily.2. To liaise with manager to maintain a quality information system and identifypotential flaws which would affect data.3. To access the database to retrieve information and produce statistics and reportsfor the Trust.4. General reception duties involving first contact with individuals attending theDepartment. Giving necessary information or referring them to the appropriatemember of staff.5. Communicating with all levels of staff in a polite and pleasant manner includingdealing with telephone enquiries and requests and taking appropriate action.6. Opening, sorting and date stamping the department internal and external post.Photocopying documents and sending Faxs as required.7. Manage and update the filing system, archiving notes as necessary from theSep 2021current files. Maintenance of Records.8. Organise notes for doctors clinic sessions involves making appointments, dealingwith queries, obtaining management referral letters, maintaining appointmentsdiary, retrieving notes and writing to managers about staff who do not attend.9. Ensure relevant documentation is completed to ensure smooth running of theclinic.10. Access results on iPM systems as and when required in a highly confidentialmanner.11. Send out information to departments on request, but maintain confidentiality.12. Responsible for stock control and ordering stationary as required fromreprographics and stationers.13. Provide clerical and administrative support for staff.14. Organise and retrieve Notes required for the daily appointment system.Clinical Governance / Quality15. To liaise with manager to maintain a quality information system and identifypotential flaws which would affect data.
Job description
Job responsibilities
Key Responsibilities-
1. To input statistics and information from Records into a database and manage thesystem. All the department recorded activity is input into the system daily.2. To liaise with manager to maintain a quality information system and identifypotential flaws which would affect data.3. To access the database to retrieve information and produce statistics and reportsfor the Trust.4. General reception duties involving first contact with individuals attending theDepartment. Giving necessary information or referring them to the appropriatemember of staff.5. Communicating with all levels of staff in a polite and pleasant manner includingdealing with telephone enquiries and requests and taking appropriate action.6. Opening, sorting and date stamping the department internal and external post.Photocopying documents and sending Faxs as required.7. Manage and update the filing system, archiving notes as necessary from theSep 2021current files. Maintenance of Records.8. Organise notes for doctors clinic sessions involves making appointments, dealingwith queries, obtaining management referral letters, maintaining appointmentsdiary, retrieving notes and writing to managers about staff who do not attend.9. Ensure relevant documentation is completed to ensure smooth running of theclinic.10. Access results on iPM systems as and when required in a highly confidentialmanner.11. Send out information to departments on request, but maintain confidentiality.12. Responsible for stock control and ordering stationary as required fromreprographics and stationers.13. Provide clerical and administrative support for staff.14. Organise and retrieve Notes required for the daily appointment system.Clinical Governance / Quality15. To liaise with manager to maintain a quality information system and identifypotential flaws which would affect data.
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent in relevant area
Experience
Desirable
Knowledge
Desirable
- Knowledge of the NHS - iPM, ICE, Choose & Book systems
Skills
Essential
- IT skills
- Good communication and organisational skills
- Previous clerical experience
- Able to maintain confidentiality
- Able to work on own initiative and as part of a team
LAASP
Essential
- current employee of a LAASP organisation
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent in relevant area
Experience
Desirable
Knowledge
Desirable
- Knowledge of the NHS - iPM, ICE, Choose & Book systems
Skills
Essential
- IT skills
- Good communication and organisational skills
- Previous clerical experience
- Able to maintain confidentiality
- Able to work on own initiative and as part of a team
LAASP
Essential
- current employee of a LAASP organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
