Job summary
Lead on the day to day operational management and delivery of a high quality Hospice at Home service for patients and families with complex palliative care needs who wish to be cared for at home.
Act as a point of reference within specialist palliative care providing support and advice to Health and Social care professionals within Primary and Secondary care to ensure that patients/carers access the most appropriate service.
Take responsibility for reviewing and prioritising referrals to Hospice at Home and allocate for home visit/risk assessment/care shift as required, or signpost to more appropriate service depending on needs.
Responsible, alongside job share colleagues, for the line management of the Hospice at Home Health Care Assistants, including carrying out supervision, appraisal and Personal Development Reviews with these staff.
Rotational on call cover 9am - 5pm at weekends/Bank Holidays is a requirement of this post.
Main duties of the job
- Manage and maintain day to day operations of Woodlands Hospice at Home service in line with Commissioners specifications.
- Lead and manage the day to day organisation and co-ordination of Woodlands Hospice at Home.
- Demonstrate understanding and competence in clinical skills appropriate to role, including holistic assessment of patient's nursing needs.
- Work collaboratively with other professionals and agencies to ensure an effective service and that patient needs are being met.
- Liaise with patients and families using the service and where relevant undertake domiciliary visits to assess the situation, and involve patients and carers in the planning and delivery of care.
- Establish and maintain effective communication with patients and carers including sharing sensitive news.
- Collect, collate, evaluate and report information, maintaining accurate patient records.
- Participate and actively contribute in multi-professional meetings and ensure agreed actions are taken.
- Provide and receive appropriate information concerning patient and family to relevant health professionals involved in their care.
- When required for holiday/sickness or other absence cover, assume the role of the ASPCT Triage Coordinator, coordinating patient crisis prevention/intervention needs in response to contacts from patients/carers and social or healthcare professionals.
- Recognise and respond appropriately to urgent and emergency situations.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
- Manage and maintain day to day operations of Woodlands Hospice at Home service in line with Commissioners specifications.
- Lead and manage the day to day organisation and co-ordination of Woodlands Hospice at Home.
- Demonstrate understanding and competence in clinical skills appropriate to role, including holistic assessment of patients nursing needs. Plan and implement effective service delivery according to changing health needs and varying levels of complexity for patients requiring Hospice at Home service.
- Work collaboratively with other professionals and agencies to ensure an effective service and that patient needs are being met. Organise service making best use of resources in response to referrals received.
- Liaise with patients and families using the service and where relevant undertake domiciliary visits to assess the situation, and involve patients and carers in the planning and delivery of care.
- Establish and maintain effective communication with patients and carers including sharing sensitive news.
- Collect, collate, evaluate and report information, maintaining accurate patient records.
- Participate and actively contribute in multi-professional meetings and ensure agreed actions are taken.
- Provide and receive appropriate information concerning patient and family to relevant health professionals involved in their care.
- When required for holiday/sickness or other absence cover, assume the role of the ASPCT Triage Coordinator, coordinating patient crisis prevention/intervention needs in response to contacts from patients/carers and social or healthcare professionals.
- Recognise and respond appropriately to urgent and emergency situations.
Job description
Job responsibilities
- Manage and maintain day to day operations of Woodlands Hospice at Home service in line with Commissioners specifications.
- Lead and manage the day to day organisation and co-ordination of Woodlands Hospice at Home.
- Demonstrate understanding and competence in clinical skills appropriate to role, including holistic assessment of patients nursing needs. Plan and implement effective service delivery according to changing health needs and varying levels of complexity for patients requiring Hospice at Home service.
- Work collaboratively with other professionals and agencies to ensure an effective service and that patient needs are being met. Organise service making best use of resources in response to referrals received.
- Liaise with patients and families using the service and where relevant undertake domiciliary visits to assess the situation, and involve patients and carers in the planning and delivery of care.
- Establish and maintain effective communication with patients and carers including sharing sensitive news.
- Collect, collate, evaluate and report information, maintaining accurate patient records.
- Participate and actively contribute in multi-professional meetings and ensure agreed actions are taken.
- Provide and receive appropriate information concerning patient and family to relevant health professionals involved in their care.
- When required for holiday/sickness or other absence cover, assume the role of the ASPCT Triage Coordinator, coordinating patient crisis prevention/intervention needs in response to contacts from patients/carers and social or healthcare professionals.
- Recognise and respond appropriately to urgent and emergency situations.
Person Specification
Qualifications
Essential
- Registered Nurse / Midwife
- A recordable qualification in Palliative Care or equivalent
- Evidence of continued professional development
Desirable
- Teaching and Assessing Qualification
- ECDL
Experience
Essential
- Demonstrable post registration experience within a palliative care clinical setting in either the community, hospice or acute hospital.
- Experience of managing and organising a clinical area
- Experience of staff development and line management
Desirable
- Evidence of leading and facilitating change
- Experience of Advance Care Planning
Knowledge
Essential
- Knowledge of symptom control, end of life care and palliative care emergencies.
Desirable
- Knowledge of audit and benchmarking
Skills
Essential
- Teaching / assessment skills Organisation and negotiation skills
- Effective communicator
- Root Cause Analysis
- Leadership & motivation skills
- Ability to motivate self and others
- Evidence of audit and change management ability
- Computer literate
- Ability to work both on own initiative and within a team
Desirable
- Advanced Communication Skills Training
Other
Essential
- Diplomatic
- Assertive and confident
- Recognition of own limitations
- Full UK Drivers Licence & use of a Car for Business Purposes
- Flexibility
Person Specification
Qualifications
Essential
- Registered Nurse / Midwife
- A recordable qualification in Palliative Care or equivalent
- Evidence of continued professional development
Desirable
- Teaching and Assessing Qualification
- ECDL
Experience
Essential
- Demonstrable post registration experience within a palliative care clinical setting in either the community, hospice or acute hospital.
- Experience of managing and organising a clinical area
- Experience of staff development and line management
Desirable
- Evidence of leading and facilitating change
- Experience of Advance Care Planning
Knowledge
Essential
- Knowledge of symptom control, end of life care and palliative care emergencies.
Desirable
- Knowledge of audit and benchmarking
Skills
Essential
- Teaching / assessment skills Organisation and negotiation skills
- Effective communicator
- Root Cause Analysis
- Leadership & motivation skills
- Ability to motivate self and others
- Evidence of audit and change management ability
- Computer literate
- Ability to work both on own initiative and within a team
Desirable
- Advanced Communication Skills Training
Other
Essential
- Diplomatic
- Assertive and confident
- Recognition of own limitations
- Full UK Drivers Licence & use of a Car for Business Purposes
- Flexibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
