Liverpool University Hospitals NHS Foundation Trust

Healthcare Assistant - Outpatients

The closing date is 16 June 2025

Job summary

We have an exciting opportunity for a Band 3 Health Care Assistant in the Assessment and Rehabilitation Day Unit. The ARDU is part of the Department for Medicine of the older people and stroke, a busy Outpatient Department that holds a diverse range of clinics. These range from: Metabolic Bone Disease, Osteoporosis, Movement Disorders, Stroke, Psychology, Physiotherapy, Falls and General Medicine.

This post is part-time Monday - Wednesday 9am - 5 pm.

The applicant must demonstrate a willingness and capability to undertake NVQ level 3.

Essential experience working in an Outpatient Department.

Main duties of the job

The nursing role involves rotating and working throughout all specialities in Outpatients and assisting with patient in environments such as , general medical and surgical clinics . Experience in Outpatients would be desirable.

We aim to provide the highest standards of care to patients in return we offer a stimulating and challenging role with full support of the multidisciplinary team in outpatients.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

287-AMED-123-25

Job locations

Aintree Hospital

Lower Lane

Liverpool

L9 7AL


Job description

Job responsibilities

See Job Description for further details.

  • Main responsibilities include carrying out patient observations, venepuncture, safe removal of IV cannula's, chaperoning consultants in clinic and organising and co-ordinating relevant patient scans such as MRI/CT/Doppler.

    Excellent communication skills are essential as the ideal candidate will be the first point of contact for patient telephone query's and ensuring patient's appointment attendance is confirmed. The ideal candidate will liaise with multiple members of the MDT to ensure the patient's journey through the clinics is as smooth as can be.

    Previous outpatient experience is essential and a willingness to work towards Band 3 clinical skills such as venepuncture/cannulation/ECG recording/blood pressures/stock taking is also essential.

    Essential Criteria

    • Demonstrates a willingness and capability to undertake NVQ level 3.
    • Demonstratable experience in hospital setting working at NVQ level 2.
    • Reputation for high standard of patient care.
    • Excellent communication skills
    • Ability to develop effective interpersonal relationships with colleagues in the health care setting.
    • Basic computer skills
    • Supportive of colleagues and patients.
    • Assist in maintaining a clean and safe environment in all areas.
    • Safe disposal of clinical waste and sharps as per Trust policy
    • Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents if they occur.
    • Attend to the needs of visitors and patients particularly those who may be distressed or bereaved.
    • Care for patients property, including valuables, in accordance with Trust policy.
    • Obtain demographic details and social history from patients/visitors to assist in the admission process.
    • Provide support and assistance to new and junior members of staff.

Job description

Job responsibilities

See Job Description for further details.

  • Main responsibilities include carrying out patient observations, venepuncture, safe removal of IV cannula's, chaperoning consultants in clinic and organising and co-ordinating relevant patient scans such as MRI/CT/Doppler.

    Excellent communication skills are essential as the ideal candidate will be the first point of contact for patient telephone query's and ensuring patient's appointment attendance is confirmed. The ideal candidate will liaise with multiple members of the MDT to ensure the patient's journey through the clinics is as smooth as can be.

    Previous outpatient experience is essential and a willingness to work towards Band 3 clinical skills such as venepuncture/cannulation/ECG recording/blood pressures/stock taking is also essential.

    Essential Criteria

    • Demonstrates a willingness and capability to undertake NVQ level 3.
    • Demonstratable experience in hospital setting working at NVQ level 2.
    • Reputation for high standard of patient care.
    • Excellent communication skills
    • Ability to develop effective interpersonal relationships with colleagues in the health care setting.
    • Basic computer skills
    • Supportive of colleagues and patients.
    • Assist in maintaining a clean and safe environment in all areas.
    • Safe disposal of clinical waste and sharps as per Trust policy
    • Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents if they occur.
    • Attend to the needs of visitors and patients particularly those who may be distressed or bereaved.
    • Care for patients property, including valuables, in accordance with Trust policy.
    • Obtain demographic details and social history from patients/visitors to assist in the admission process.
    • Provide support and assistance to new and junior members of staff.

Person Specification

Qualifications

Essential

  • Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential

  • Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential

  • Reputation for high standard of patient care

Skills

Essential

  • Excellent communication skills
  • Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
  • Basic Computer Skills

Other

Essential

  • Supportive of colleagues and patients
Person Specification

Qualifications

Essential

  • Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential

  • Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential

  • Reputation for high standard of patient care

Skills

Essential

  • Excellent communication skills
  • Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
  • Basic Computer Skills

Other

Essential

  • Supportive of colleagues and patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Lower Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Lower Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Unit Manager

Martin Wright

martin.wright@liverpoolft.nhs.uk

01515298793

Details

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

287-AMED-123-25

Job locations

Aintree Hospital

Lower Lane

Liverpool

L9 7AL


Supporting documents

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