Job summary
The Business Manager - HR & OD will be key to supporting the day-to-day operations covering - HR, Organisational Development, resource planning, performance reporting and SLAs, as well as contributing to a range of service development activities and projects.
The post holder will be expected to represent the service at internal and external meetings and will be expected to establish working relationships with a wide range of stakeholders from all areas of the NHS community and beyond.
The post holder will have responsibility for the management of specified projects/work areas and take the lead for a variety of defined central functions within the service.
The Business Manager will provide management support to the Operational managers within the service by supporting, facilitating and monitoring the progress of HR and OD work streams across multiple sites. They will also support the service development and improvement agenda across the service linking in with colleagues across MIAA and the Trust on larger projects.
The postholder will use their knowledge and understanding of HR and operational processes to assist staff, senior managers, key stakeholders, and colleagues in enabling MIAA to deliver its own strategy which is underpinned by the four pillars in the NHS People plan;- looking after our people- belonging in the NHS- new ways of working and delivering care- growing for the future
Main duties of the job
Provide support in ensuring systems are in place for the effective running of the service by creating & maintaining required databases
Assist senior managers in strategic HR and activity planning activities for the forthcoming contracting periods; making complex assessments of key variables across a number of areas resolving complicated queries based on analysis of data , reports and relevant guidance.
Writing and implementing processes and procedures for relevant areas of the service
Ensure delivery against key performance standards and targets.
Participating in discussions with external organisations e.g. NHS England, LUHFT, and Client organisations
Development and delivery of HR and OD transformation/improvement projects, in line with Trust business plans and service delivery operational plans, Trust objectives and standing financial instructions
Line management of junior managers and oversight of administration teams and processes across the service line
Budgetary management, including undertaking skill mix reviews to maximise the value and appropriateness of the workforce, keeping within established financial envelopes
Support to Divisional and Trust level HR and/or OD projects and work programmes
About us
We are a provider of assurance and solutions services to the NHS and wider public and third sectors, supporting them to deliver value and improve services for the benefit of the people and communities that they serve.
We also work with regional and national bodies, and the private sector. Our commitment to customer focus, ensures a personal and tailored approach to adding value where it matters most for our clients. Our clients deliver vital services under intense public scrutiny and regulation.
We bring an in-depth understanding of the complex environments that characterise public service organisations. As a trusted advisor, we work with boards, executive and non-executive leaders, clinicians and frontline staff. Operating in partnership providing external insight and assurance, to address current and future challenges together.
Our mission is to drive value and improve outcomes through excellence and professionalism. We tailor our services to the needs of our clients, because each organisation deserves a unique, custom-designed approach to get the best results.
We pride ourselves on looking and feeling different, with a combined experience and expertise to rival any competitor.
Find out more about us here https://www.miaa.nhs.uk/
Job description
Job responsibilities
Provide support in ensuring systems are in place for the effective running of the service by creating & maintaining required databases.
Assist senior managers in strategic HR and activity planning activities for the forthcoming contracting periods; making complex assessments of key variables across a number of areas resolving complicated queries based on analysis of data , reports and relevant guidance.
Writing and implementing processes and procedures for relevant areas of the service
Ensure delivery against key performance standards and targets.
Participating in discussions with external organisations e.g. NHS England, LUHFT, and Client organisations
Development and delivery of HR and OD transformation/improvement projects, in line with Trust business plans and service delivery operational plans, Trust objectives and standing financial instructions
Line management of junior managers and oversight of administration teams and processes across the service line
To ensure that the annual Business Plan is monitored and reported on throughout the year for successful delivery.
To ensure that the annual Business Plan is in accord with MIAAs Strategic Plan
To lead on the development of business cases to support service developments within the service.
Ensuring that there is an effective use of all the resources available within the service and that services are provided to the highest quality and quantity required within the resources agreed.
Taking appropriate corrective action if resources allocated are exceeded in conjunction with senior colleagues. To quantify, monitor and resolve any cost pressures.To lead on the contract management of sub-contractors and other third parties where appropriate
To review on an annual basis the value and content of recharges from other providers to ensure good financial management
To ensure that managers within MIAA are provided with relevant and timely information to manage services effectively, both in respect of staff and organisational management requirements.
To ensure that there are appropriate and agreed ways of reporting performance to Management Board where required within overall reporting systems of MIAA.
Please refer to the attached job description for further information
Job description
Job responsibilities
Provide support in ensuring systems are in place for the effective running of the service by creating & maintaining required databases.
Assist senior managers in strategic HR and activity planning activities for the forthcoming contracting periods; making complex assessments of key variables across a number of areas resolving complicated queries based on analysis of data , reports and relevant guidance.
Writing and implementing processes and procedures for relevant areas of the service
Ensure delivery against key performance standards and targets.
Participating in discussions with external organisations e.g. NHS England, LUHFT, and Client organisations
Development and delivery of HR and OD transformation/improvement projects, in line with Trust business plans and service delivery operational plans, Trust objectives and standing financial instructions
Line management of junior managers and oversight of administration teams and processes across the service line
To ensure that the annual Business Plan is monitored and reported on throughout the year for successful delivery.
To ensure that the annual Business Plan is in accord with MIAAs Strategic Plan
To lead on the development of business cases to support service developments within the service.
Ensuring that there is an effective use of all the resources available within the service and that services are provided to the highest quality and quantity required within the resources agreed.
Taking appropriate corrective action if resources allocated are exceeded in conjunction with senior colleagues. To quantify, monitor and resolve any cost pressures.To lead on the contract management of sub-contractors and other third parties where appropriate
To review on an annual basis the value and content of recharges from other providers to ensure good financial management
To ensure that managers within MIAA are provided with relevant and timely information to manage services effectively, both in respect of staff and organisational management requirements.
To ensure that there are appropriate and agreed ways of reporting performance to Management Board where required within overall reporting systems of MIAA.
Please refer to the attached job description for further information
Person Specification
Qualifications
Essential
- Post Graduate Qualification in relevant subject/equivalent
Desirable
- Masters in Project Management
- Prince 2
- Managing successful programmes or MBA
Experience
Essential
- Significant managerial experience
- Experience of organisational budget and financial management
- Experience of working with a wide range of senior managers
- Substantial experience of report writing
- Significant experience of business cases and briefing documents
- Understanding the application of performance management systems
- Significant experience of managing contracts/SLAs
Desirable
- Substantial experience of project management and service improvement
- Experience of Quality Management Systems
Knowledge
Essential
- Significant understanding of NHS systems and structures
- Understanding of information governance and records management
- Understanding business management in a healthcare environment
- Detailed understanding of national and mandatory requirements of finance, procurement and HR
Person Specification
Qualifications
Essential
- Post Graduate Qualification in relevant subject/equivalent
Desirable
- Masters in Project Management
- Prince 2
- Managing successful programmes or MBA
Experience
Essential
- Significant managerial experience
- Experience of organisational budget and financial management
- Experience of working with a wide range of senior managers
- Substantial experience of report writing
- Significant experience of business cases and briefing documents
- Understanding the application of performance management systems
- Significant experience of managing contracts/SLAs
Desirable
- Substantial experience of project management and service improvement
- Experience of Quality Management Systems
Knowledge
Essential
- Significant understanding of NHS systems and structures
- Understanding of information governance and records management
- Understanding business management in a healthcare environment
- Detailed understanding of national and mandatory requirements of finance, procurement and HR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
