Team Leader - Acute and Emergency Medicine

Liverpool University Hospitals NHS Foundation Trust

The closing date is 16 October 2024

Job summary

An exiting opportunity has become available within our Acute and Emergency Medicine Department for a Clerical Team Leader. The post holder will be working across both ED and Acute Medicine Unit supporting the admin team as a Team Leader. You must be enthusiastic, reliable, hardworking, flexible and have a can do attitude.

This vacancy will close once a sufficient number of applications have been received to please apply soon if interested

Main duties of the job

The post holder will be responsible for supporting and leading the clerical staff on the Emergency Ground Floor. This area of responsibility will include the A&E Department, Acute Medical Unit , Majors department and AEC.

In the absence of the Senior Clerical Manager the post holder will be responsible for providing a continued efficient operational service.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

02 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RMED-322-24

Job locations

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

Job description

Job responsibilities

Team Leader to complete work allocated to them by Deputy Office Manager. These tasks to include:

To enter data and scan patients notes on discharge

To provide good communication with members of the public seeking to enter the emergency department and to be a role model to the other clerical staff .

To liaise with relevant departments throughout the Trust to ensure good lines of communication

To assist in filing

To complete SVL sheets as and when required

To assist in the setting up and participation of new staff induction into the department via the Buddy system. Complete appropriate paperwork regarding new staff performance and liaise closely with the Deputy Office Manager regarding progress and any problems to ensure prompt action taken where problems are identified

*For a full list of duties, please refer to the attached job description*

Job description

Job responsibilities

Team Leader to complete work allocated to them by Deputy Office Manager. These tasks to include:

To enter data and scan patients notes on discharge

To provide good communication with members of the public seeking to enter the emergency department and to be a role model to the other clerical staff .

To liaise with relevant departments throughout the Trust to ensure good lines of communication

To assist in filing

To complete SVL sheets as and when required

*For a full list of duties, please refer to the attached job description*

Person Specification

Qualifications

Essential

Relevant NVQ 3 or equivalent

Desirable

NVQ Customer Care

Skills

Essential

Must be able to demonstrate leadership skills
Keyboard Skills
Excellent communication skills
Ability to prioritise and work to deadlines delegating as required
Able to demonstrate awareness of possible sensitive issues in the A&E
Demonstrates ability to work on own initiative and lead a team

Other

Desirable

Willingness to undertake training

Experience and Knowledge

Essential

Experienced with computerised information

Desirable

Familiar with Caldicott guidelines

Person Specification

Qualifications

Essential

Relevant NVQ 3 or equivalent

Desirable

NVQ Customer Care

Skills

Essential

Must be able to demonstrate leadership skills
Keyboard Skills
Excellent communication skills
Ability to prioritise and work to deadlines delegating as required
Able to demonstrate awareness of possible sensitive issues in the A&E
Demonstrates ability to work on own initiative and lead a team

Other

Desirable

Willingness to undertake training

Experience and Knowledge

Essential

Experienced with computerised information

Desirable

Familiar with Caldicott guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.