Job summary
Band 2 Clerical Officer - 15 hours per week (Tuesdays & Fridays)
An exciting opportunity has arisen for a Clerical Officer based on our York Centre/Garston sites, the post involves working as part of our reception/clerical team.
Candidates must possess excellent organisational, communication and IT skills to be able to provide an optimum level of customer service to patients, both in person and over the telephone, and to other users of the service.
The post holders must be self-motivated, work well under pressure and enjoy working with a diversity of people.
The successful candidates will work in a friendly environment with a proactive team who will assist in your personal development. You should have a kind, efficient and respectful approach and will need to be able to remain calm and professional in this busy Imaging Department.
Training will be given for the Radiology System.
NHS experience is desirable but not essential.
Main duties of the job
To carry out reception and administration duties, inputting and extracting data onto the patient administration system (PAS) and the departmental CRIS system (Computerised Radiology Information System, CRIS) and to search the patient database for existing records, ensuring all records are accurate and up to date.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
See Job Description for further details.
Maintain a high standard in all aspects of work
To input and extract data onto the patient administration system (PAS) and the departmental RIS system (Computerised Radiology Information System, CRIS) and to search the patient database for existing records, ensuring all records are accurate and up to date.
Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GPs and members of the public.
Dealing with telephone and direct communication enquiries from the public and other health professions.
Sending and retrieval of faxes on a daily basis.
Co-operation with and provision of assistance where necessary to all medical, nursing and other hospital staff.
Job description
Job responsibilities
See Job Description for further details.
Maintain a high standard in all aspects of work
To input and extract data onto the patient administration system (PAS) and the departmental RIS system (Computerised Radiology Information System, CRIS) and to search the patient database for existing records, ensuring all records are accurate and up to date.
Reception duties for all areas of the Radiology department, including enquiries from medical staff, other hospitals, GPs and members of the public.
Dealing with telephone and direct communication enquiries from the public and other health professions.
Sending and retrieval of faxes on a daily basis.
Co-operation with and provision of assistance where necessary to all medical, nursing and other hospital staff.
Person Specification
Skills
Essential
- Computer Skills
- Good communication and interpersonal skills
Knowledge
Desirable
- Knowledge of Patient Administration System
Experience
Desirable
- Used to working in an office/multi disciplinary environment.
- Previous NHS experience
Qualifications
Essential
Desirable
- NVQ Level 2 in Customer Care
Person Specification
Skills
Essential
- Computer Skills
- Good communication and interpersonal skills
Knowledge
Desirable
- Knowledge of Patient Administration System
Experience
Desirable
- Used to working in an office/multi disciplinary environment.
- Previous NHS experience
Qualifications
Essential
Desirable
- NVQ Level 2 in Customer Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
