Technical Services Lead - Dispensary Services

Liverpool University Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Join the dynamic and supportive team at Liverpool University Hospitals NHS Foundation Trust pharmacy department. Our forward thinking collaborative environment makes us the top destination for pharmacy technicians across the Northwest. We are looking for two exceptional pharmacy technicians to lead our dispensary services at our two acute sites:

Aintree University Hospital and Royal Liverpool Hospital

We seek an experienced and motivated Pharmacy Technician Manager to lead and manage our pharmacy dispensary team in a fast-paced hospital environment. The successful candidate will have a proven track record of excellence in pharmacy operations, a commitment to innovation, and the ability to inspire and manage a dedicated team of professionals

Working as part of our Technical Leadership Team across all our sites, the successful candidates must have strong interpersonal skills, the ability to lead, collaborate and inspire our technician teams.

The successful candidates will be expected to lead, develop, deliver, monitor and evaluate all aspects of pharmacy dispensary technical services

Main duties of the job

  • Lead, manage, and mentor a team of pharmacy technicians and assistants, promoting professional development and high performance.
  • Oversee daily operations of the pharmacy dispensary services, ensuring efficient and accurate medicine pathways.
  • Implement and monitor innovative practices to enhance workflow, patient safety, and service quality.
  • Maintain compliance with all regulatory standards, hospital policies, and best practices.
  • Coordinate with pharmacy staff and other healthcare professionals to optimise medicine management.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

Liverpool University Hospitals is dedicated to providing exceptional patient care and fostering innovation in healthcare,

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DSS-368-24

Job locations

Liverpool University Hospital Aintree

Liverpool

L9 7AL


Job description

Job responsibilities

Job Responsibilities

  • Leadership of the pharmacy dispensing service within site including business and strategic planning and the development and continuous improvement of patient care processes.
  • Provide a visible, accessible and authoritative presence across the dispensary service in order that staff, patients and their families can have confidence and seek advice and support.
  • Work collaboratively with other Technical Services Leads to remove variation and support joined up working.
  • Responsible for the strategic direction of the dispensing service and for delivery of a dispensing service that meets the needs of the Trust.
  • Responsible for ensuring that systems are in place to control the dispensing and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and other relevant policies.
  • Responsible for stock control of medicines in the dispensary ensuring systems are in place to manage the storage and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and Trust standards of corporate governance.
  • Lead, develop, deliver and evaluate the dispensing service provided by LUHFT to other organisations under SLAs.
  • Ensure the pharmacy department is adequately staffed 7 days a week with technical staff at all times by overseeing rotas and workload allocation, leading on recruitment and selection of locums, reviewing shift patterns and forward planning services for staff within the teams. Manage service provision at weekends, evenings and bank holidays for dispensary staff.
  • Responsible for the performance and personal development of dispensary staff by way of check ins, appraisals, service improvement objectives and personal development plans.
  • Lead on ensuring all HR policies and procedures are adhered to for all dispensary staff including attendance capability and disciplinary policy.
  • Responsible for ensuring robust business continuity plans are in place for the pharmacy dispensing service.
  • Ensure the GPHC pharmacy standards are met and the dispensary and satellites will meet inspection criteria.

Person Specification

Qualifications

NVQ LEVEL 3 in Pharmaceutical Sciences

Accredited accuracy checker

Management/ leadership training or experience

Experience

Essential

Management of a team of technicians

Significant experience in hospital Pharmacy Services

Previous experience in a team leader role

Experience of setting and maintaining high standards

Job description

Job responsibilities

Job Responsibilities

  • Leadership of the pharmacy dispensing service within site including business and strategic planning and the development and continuous improvement of patient care processes.
  • Provide a visible, accessible and authoritative presence across the dispensary service in order that staff, patients and their families can have confidence and seek advice and support.
  • Work collaboratively with other Technical Services Leads to remove variation and support joined up working.
  • Responsible for the strategic direction of the dispensing service and for delivery of a dispensing service that meets the needs of the Trust.
  • Responsible for ensuring that systems are in place to control the dispensing and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and other relevant policies.
  • Responsible for stock control of medicines in the dispensary ensuring systems are in place to manage the storage and distribution of medicines safely, effectively, efficiently and in compliance with all relevant legislation, the Trust Medicines Management Policy and Trust standards of corporate governance.
  • Lead, develop, deliver and evaluate the dispensing service provided by LUHFT to other organisations under SLAs.
  • Ensure the pharmacy department is adequately staffed 7 days a week with technical staff at all times by overseeing rotas and workload allocation, leading on recruitment and selection of locums, reviewing shift patterns and forward planning services for staff within the teams. Manage service provision at weekends, evenings and bank holidays for dispensary staff.
  • Responsible for the performance and personal development of dispensary staff by way of check ins, appraisals, service improvement objectives and personal development plans.
  • Lead on ensuring all HR policies and procedures are adhered to for all dispensary staff including attendance capability and disciplinary policy.
  • Responsible for ensuring robust business continuity plans are in place for the pharmacy dispensing service.
  • Ensure the GPHC pharmacy standards are met and the dispensary and satellites will meet inspection criteria.

Person Specification

Qualifications

NVQ LEVEL 3 in Pharmaceutical Sciences

Accredited accuracy checker

Management/ leadership training or experience

Experience

Essential

Management of a team of technicians

Significant experience in hospital Pharmacy Services

Previous experience in a team leader role

Experience of setting and maintaining high standards

Person Specification

Experience

Essential

  • Management of a large team of technicians (10 or more staff)
  • Experience of setting and maintaining high standards of clinical services and for technician development
  • Significant experience in hospital Pharmacy Services
  • Previous experience in a team leader role
  • Project delivery and change management
  • Experience in staff management, e.g.: attendance management, appraisals, flexible working requests, disciplinary, capability, etc
  • SOP and report writing
  • Led education and training and have developed training packages.

Desirable

  • Lead on completing the full audit cycle

Skills

Essential

  • Able to provide evidence of influencing skills
  • Excellent written communication skills and proven writing skills in production of reports, letters, policies and procedures
  • Ability to work at a strategic level in the pharmacy department
  • Proven track record of innovation and open approach to new initiatives
  • Excellent verbal communication skills. Including experience of giving presentations to convey complex and sensitive issues
  • Methodical with attention to detail

Desirable

  • Good computing (email, databases, word processing, spreadsheets and presentation software)
  • Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints

Qualifications

Essential

  • NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
  • Registration with the General Pharmaceutical Council
  • Accredited accuracy checker
  • Management/ leadership training

Desirable

  • National Vocational Qualifications (NVQ) assessor
  • Management leadership qualification

Other

Essential

  • Enthusiasm for the position
  • Occupational Health Clearance
  • Ability to travel across sites.

Knowledge

Essential

  • Problem solving and risk assessment abilities, including ability to process map.
  • Ability to work as part of the Pharmacy management team in the delivery of service objectives
  • Dispense accurately at all times
  • Able to prepare effectively for meetings in a timely manner
Person Specification

Experience

Essential

  • Management of a large team of technicians (10 or more staff)
  • Experience of setting and maintaining high standards of clinical services and for technician development
  • Significant experience in hospital Pharmacy Services
  • Previous experience in a team leader role
  • Project delivery and change management
  • Experience in staff management, e.g.: attendance management, appraisals, flexible working requests, disciplinary, capability, etc
  • SOP and report writing
  • Led education and training and have developed training packages.

Desirable

  • Lead on completing the full audit cycle

Skills

Essential

  • Able to provide evidence of influencing skills
  • Excellent written communication skills and proven writing skills in production of reports, letters, policies and procedures
  • Ability to work at a strategic level in the pharmacy department
  • Proven track record of innovation and open approach to new initiatives
  • Excellent verbal communication skills. Including experience of giving presentations to convey complex and sensitive issues
  • Methodical with attention to detail

Desirable

  • Good computing (email, databases, word processing, spreadsheets and presentation software)
  • Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints

Qualifications

Essential

  • NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
  • Registration with the General Pharmaceutical Council
  • Accredited accuracy checker
  • Management/ leadership training

Desirable

  • National Vocational Qualifications (NVQ) assessor
  • Management leadership qualification

Other

Essential

  • Enthusiasm for the position
  • Occupational Health Clearance
  • Ability to travel across sites.

Knowledge

Essential

  • Problem solving and risk assessment abilities, including ability to process map.
  • Ability to work as part of the Pharmacy management team in the delivery of service objectives
  • Dispense accurately at all times
  • Able to prepare effectively for meetings in a timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Hospital Aintree

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Hospital Aintree

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Pharmacy Operational Manager

Julie Clough

julie.clough@liverpoolft.nhs.uk

01517064556

Date posted

26 July 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DSS-368-24

Job locations

Liverpool University Hospital Aintree

Liverpool

L9 7AL


Supporting documents

Privacy notice

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