Job summary
The Domestic Team at LUFT are a Team that make a difference, we are looking for a passionate, highly motivated Assistant Deputy Manager to join our busy Domestic Services Team at The Royal Liverpool University Hospital.
As Assistant Domestic Manager you will be a key member of the Domestic management team, to support the audit and compliance of the Domestic Services with day-to-day interface with managers in Estates and Facilities, and the wider Trust. You will need to be able to demonstrate experience of auditing, compliance and coordination of Mandatory Training, and have strong people skills to develop partnerships. The post holder will be required to provide specialist knowledge and advice to service users, in regard to The National Standards of Cleaning 2021, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills. Knowledge and experience of supervising a cleaning service is essential, you will be able to work under pressure with the ability to work as part of a team using your own initiative, In addition the post holder will support and deputise for the Domestic Service Manager as requested.
This will mean that there will be occasional late finishes, occasional weekends and bank holiday working. The post is 37.5 hours per week, working Monday to Friday you must be able to work the following shifts
06:00 - 14:00 & 10:00 - 18:00, with flexibility
Main duties of the job
Liverpool University Hospitals are seeking to recruit an Assistant Domestic Manager for their Royal Liverpool Hospital site.
As the Assistant Domestic Manager you will be responsible for monitoring the service in line with National Standards of Cleaning 2021, Service Level Agreements and Trust Policies within specification and KPI's. This will include Individual and joint monitoring and auditing of the day-to-day service delivery.
To ensure that cleaning is delivered to the National Standards of Cleaning 2021 and The Trust required standards. You will manage a supervisory team and have daily contact with key stakeholders such as infection prevention & control, Matrons and ward managers.
The Assistant Domestic Manager will provide administrative and clerical support to include word processing of correspondence and reports, update and maintenance of spreadsheets. The post holder will be expected to use specific software packages for the monitoring and recording of audits and be able to interrogate such systems as required, update databases and use devices to record observations of the services being monitored or audited.
Cleaning Management experience is an essential element for this role and experience within an healthcare environment would be beneficial.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
- To allocate tasks and responsibilities to the domestic supervisory team and take the necessary steps to ensure the specified service is provided.
- To liaise daily with Ward Managers and be proactive in resolving difficulties in order to build and maintain good working relationships.
- Attend meetings as requested with Control of Infection, Matrons and Sitemanagement as required to assist in effective communications with both managers and service users.
- Carry out regular Supervisor 1-1 meetings to assist in effective two-waycommunication and to communicate the Trusts aims and objectives to Supervisors to then cascade to Domestic staff
- Control staffing worked hours, organising workloads fairly and ensuring that labour hours are kept within the master rota.
- Ensure Health and Safety compliance including conducting investigations into any accidents and the development and documentation of Risk Assessments.
- To ensure that all machinery is safely maintained via the completion of an annual portable appliance test
- Development of local work schedules highlighting and monitoring general working practices and providing comprehensive and easily understood written instructions.
- To assist the Domestic services manager with the day to day management of external contracts
- To be flexible in their working hours as so to carry out duties to sustain operational demands
- To ensure that all staff mandatory training is completed as per the required compliance
- To ensure that all areas are appropriately staffed in accordance with the master rota to ensure the required level of service is delivered
- At the direction of the Domestic services manager to undertake a range of projects involving multidisciplinary teams to critically evaluate new methods of working and initiatives directed by the Trust
- Any other reasonable request as may be required.
Job description
Job responsibilities
- To allocate tasks and responsibilities to the domestic supervisory team and take the necessary steps to ensure the specified service is provided.
- To liaise daily with Ward Managers and be proactive in resolving difficulties in order to build and maintain good working relationships.
- Attend meetings as requested with Control of Infection, Matrons and Sitemanagement as required to assist in effective communications with both managers and service users.
- Carry out regular Supervisor 1-1 meetings to assist in effective two-waycommunication and to communicate the Trusts aims and objectives to Supervisors to then cascade to Domestic staff
- Control staffing worked hours, organising workloads fairly and ensuring that labour hours are kept within the master rota.
- Ensure Health and Safety compliance including conducting investigations into any accidents and the development and documentation of Risk Assessments.
- To ensure that all machinery is safely maintained via the completion of an annual portable appliance test
- Development of local work schedules highlighting and monitoring general working practices and providing comprehensive and easily understood written instructions.
- To assist the Domestic services manager with the day to day management of external contracts
- To be flexible in their working hours as so to carry out duties to sustain operational demands
- To ensure that all staff mandatory training is completed as per the required compliance
- To ensure that all areas are appropriately staffed in accordance with the master rota to ensure the required level of service is delivered
- At the direction of the Domestic services manager to undertake a range of projects involving multidisciplinary teams to critically evaluate new methods of working and initiatives directed by the Trust
- Any other reasonable request as may be required.
Person Specification
Skills
Essential
- Good written and verbal communication
- Excellent IT skills and the ability to use IT to generate management information
- Time Management
- People management
Experience
Essential
- Experience of domestic services management
- Experience of working as a cleaning operative within a non-healthcare environment
Desirable
- Experience of domestic services management within a healthcare environment
- Experience of working as a Domestic cleaning assistant within a healthcare environment
Qualifications
Essential
- HND or equivalent in relevant area
- Supervisory or management qualification or equivalent
Knowledge
Essential
- Technical knowledge of Domestic cleaning
- Financial management and budget control,
- Health & Safety
- C.O.S.H.H
- Knowledge and understanding of National Standards of Cleaning 2021
Desirable
- Employment law
- infection control
Person Specification
Skills
Essential
- Good written and verbal communication
- Excellent IT skills and the ability to use IT to generate management information
- Time Management
- People management
Experience
Essential
- Experience of domestic services management
- Experience of working as a cleaning operative within a non-healthcare environment
Desirable
- Experience of domestic services management within a healthcare environment
- Experience of working as a Domestic cleaning assistant within a healthcare environment
Qualifications
Essential
- HND or equivalent in relevant area
- Supervisory or management qualification or equivalent
Knowledge
Essential
- Technical knowledge of Domestic cleaning
- Financial management and budget control,
- Health & Safety
- C.O.S.H.H
- Knowledge and understanding of National Standards of Cleaning 2021
Desirable
- Employment law
- infection control
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
