Job summary
This is an excellent opportunity to join our high quality service which we provide at the Royal liverpool hospital, which is built on excellent teamwork and outstanding customer care given to our patients.
We are seeking a highly motivated individual who can work effectively using their own initiative as well as being part of a team. The candidate will be someone who hasexcellent organisational skills, energy, drive, optimism and determination to meet all of the challenges they face.
If you're someone who inspires those around you, enjoys a challenge, is a true 'team player' then this is the job for you.
Ideally the ability to transcribe complex digital dictations, have knowledge of medical terminology would be an advantage.
Main duties of the job
As a clerk typist in the AKU department, your role will be to support and liaise with the departments multidisciplinary team, working closely alongside the patient co-ordinator.
The clerk typist will type dictations from audio transcription of clinical correspondence and documentation including writting reports following NAC week. The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes. Good telephone communication skills are required, acting in an professional manner.
The clerk/typist will be liaising and communicating with members of the multidisciplinary team, being able to problem solve. The successful candiadte will be involved in the NAC week and will be expected to be on hand during the NAC week to answer any patient queries, liasing with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool). Flexibility of working times is essential during the NAC week.
The post holder will prepare prescriptions to send to the medical team for signing. Also preparing visit letters and pre visit documentation sending out to patients.
The successful candidate will be expected to attend appropriate training and education sessions when required.The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers Twitter - @LUHFTcareers
Job description
Job responsibilities
The clerk typist will type dictations from audio transcription of clinical correspondence and documentation including writting reports.
The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes.
The clerk/typist must have good telephone communication skills, acting in an professional manner.
The clerk/typist will be liaising and communicating with members of the multidisciplinary team.
The clerk/typist will be expected to problem solve with the support of the team.
The successful candiadte will be involved in the NAC week. The Post holder will be expected to be on hand during the NAC patient week to answer any patient queries, liasing with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool). Flexibility of working times is essential during the NAC week.
The post holder will prepare prescriptions to send to the medical team for signing.
The postholder will prepare visit letters and pre visit documentation sending out to patients.
The postholder will contact GP surgeries to obtain patient information.
The postholder will Log patient attendance and outcomes.
The postholder will Support the NAC coordinator in day-to-day duties.
The postholder will prepare blood tube packs and prepare urine test bottles, sending them out to patients.
The post holder will maintain the centres documentation, to ensure patient information leaflets are kept up to date.
Job description
Job responsibilities
The clerk typist will type dictations from audio transcription of clinical correspondence and documentation including writting reports.
The clerk/typist will perform a number of office duties as follows, photocopying, faxing, outgoing post, retrieving case notes.
The clerk/typist must have good telephone communication skills, acting in an professional manner.
The clerk/typist will be liaising and communicating with members of the multidisciplinary team.
The clerk/typist will be expected to problem solve with the support of the team.
The successful candiadte will be involved in the NAC week. The Post holder will be expected to be on hand during the NAC patient week to answer any patient queries, liasing with the relevant team members. The post holder will chaperone patients to and from assessments (this can include going off site with a patient to one of our four locations around Liverpool). Flexibility of working times is essential during the NAC week.
The post holder will prepare prescriptions to send to the medical team for signing.
The postholder will prepare visit letters and pre visit documentation sending out to patients.
The postholder will contact GP surgeries to obtain patient information.
The postholder will Log patient attendance and outcomes.
The postholder will Support the NAC coordinator in day-to-day duties.
The postholder will prepare blood tube packs and prepare urine test bottles, sending them out to patients.
The post holder will maintain the centres documentation, to ensure patient information leaflets are kept up to date.
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable
- Knowledge of medical terminology
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable
- Knowledge of medical terminology
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).