Job summary
This is an excellent opportunity to join ourhigh quality service which we provide at the Dental Hospital which is built on excellent teamwork and outstanding customer care given to our patients. This is proven with our Dental CQC rating of Outstanding.
We are seeking a highly motivated individual who can work effectively using their own initiative as well as being part of a team. The candidate will be someone who hasexcellent organisational skills, energy, drive, optimism and determination to meet all of the challenges they face.
If you're someone who inspires those around you, enjoys a challenge, is a true 'team player' then this is the job for you.
Ideally the ability to transcribe complex digital dictations, have knowledge of medical terminology would be an advantage.
Main duties of the job
The successful candidate will help to support other admin team members, working closely together to fulfil appropriate timescales of turnaround of workload in providing typing of clinical letters from audio transcriptions, locating and dealing with reports, filing of correspondence and meeting the administrative needs of the department.
The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients. This will mean working closely together to fulfil appropriate timescales of turn around of workload and meeting the administrative needs of the department.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers Twitter - @LUHFTcareers
Job description
Job responsibilities
Main duties of the job includes:
Type dictation from audio transcription of clinical correspondence and documentation. Answering telephone.
Ensure all outgoing post is sent out timely and accurately
Assist the directorate in providing quality administrative support to the clinical teams.
Accurate and timely input of basic data as required
Filing of test results appropriately in a timely manner.
Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
Retrieve, collect and book out case-notes as required.
Work with managers and administrative staff to review working practices, ways of working and find solutions to problems
Work with team leaders/secretaries/managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
Please see job description and person specification for more details.
Job description
Job responsibilities
Main duties of the job includes:
Type dictation from audio transcription of clinical correspondence and documentation. Answering telephone.
Ensure all outgoing post is sent out timely and accurately
Assist the directorate in providing quality administrative support to the clinical teams.
Accurate and timely input of basic data as required
Filing of test results appropriately in a timely manner.
Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
Retrieve, collect and book out case-notes as required.
Work with managers and administrative staff to review working practices, ways of working and find solutions to problems
Work with team leaders/secretaries/managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
Please see job description and person specification for more details.
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable
- Knowledge of medical terminology
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable
- Knowledge of medical terminology
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
