Job summary
An exciting opportunity has arisen to join our NIV (Non invasive Ventilation) Team based on the VIC at Aintree Hospital site. We are looking for a highly motivated individual who can meet workload demands, has a strong ethos in following the organisations mission, vision and values along with excellent time management.
The candidate would need to have an excellent telephone manner as contacting patients under the NIV service will be required to arrange for post out oximetry testing. The candidate would also be responsible for the tracking of the diagnostic kit to ensure results come back to the department, laising with the sleep department for results to be analysed.
Supporting the NIV ambulatory team and NIV manager would also be part of this role ensuring that clinics are booked with outcomes completed along with new referrals added where needed. The candidate would also be responsible for reviewing NIV RTT waiters to support validation within the service.
Main duties of the job
*Managing RTT to ensure clock stop/start actions are carried out effectively.
*Arranging Oximetry diagnostic test post outs.
*Booking clinics utilising all slots.
*Outcoming clinics.
* Telephoning patients regarding appointments.
* Supporting NIV manager with admin duties when required.
*Contact external companies regarding equiptment as and when needed.
*Support NIV patients with any consumables needed for their machines.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
An exciting opportunity has arisen to join our NIV (Non invasive Ventilation) Team based on the VIC at Aintree Hospital site. We are looking for a highly motivated individual who can meet workload demands, has a strong ethos in following the organisations mission, vision and values along with excellent time management.
The candidate would need to have an excellent telephone manner as contacting patients under the NIV service will be required to arrange for post out oximetry testing. The candidate would also be responsible for the tracking of the diagnostic kit to ensure results come back to the department, laising with the sleep department for results to be analysed.
Supporting the NIV ambulatory team and NIV manager would also be part of this role ensuring that clinics are booked with outcomes completed along with new referrals added where needed. The candidate would also be responsible for reviewing NIV RTT waiters to support validation within the service.
*Managing RTT to ensure clock stop/start actions are carried out effectively.
*Arranging Oximetry diagnostic test post outs.
*Booking clinics utilising all slots.
*Outcoming clinics.
* Telephoning patients regarding appointments.
* Supporting NIV manager with admin duties when required.
*Contact external companies regarding equiptment as and when needed.
*Support NIV patients with any consumables needed for their machines.
Job description
Job responsibilities
An exciting opportunity has arisen to join our NIV (Non invasive Ventilation) Team based on the VIC at Aintree Hospital site. We are looking for a highly motivated individual who can meet workload demands, has a strong ethos in following the organisations mission, vision and values along with excellent time management.
The candidate would need to have an excellent telephone manner as contacting patients under the NIV service will be required to arrange for post out oximetry testing. The candidate would also be responsible for the tracking of the diagnostic kit to ensure results come back to the department, laising with the sleep department for results to be analysed.
Supporting the NIV ambulatory team and NIV manager would also be part of this role ensuring that clinics are booked with outcomes completed along with new referrals added where needed. The candidate would also be responsible for reviewing NIV RTT waiters to support validation within the service.
*Managing RTT to ensure clock stop/start actions are carried out effectively.
*Arranging Oximetry diagnostic test post outs.
*Booking clinics utilising all slots.
*Outcoming clinics.
* Telephoning patients regarding appointments.
* Supporting NIV manager with admin duties when required.
*Contact external companies regarding equiptment as and when needed.
*Support NIV patients with any consumables needed for their machines.
Person Specification
Qualifications
Essential
- NVQ3 or equivalent
- RSA II or equivalent
Experience
Essential
- Experience of outpatient/booking environment
Desirable
- Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential
- A good working knowledge of computers and software packages
- Able to demonstrate an understanding of a wide range of local hospitals systems/ processes and policies
Skills
Essential
- Accurate keyboard skills
- Good basic numeracy skills
- Excellent interpersonal skills with ability to communicate at all levels
- Ability to present data and information in a useful and understandable format
- Work / task prioritisation skills
- Good communication and negotiation skills
Person Specification
Qualifications
Essential
- NVQ3 or equivalent
- RSA II or equivalent
Experience
Essential
- Experience of outpatient/booking environment
Desirable
- Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential
- A good working knowledge of computers and software packages
- Able to demonstrate an understanding of a wide range of local hospitals systems/ processes and policies
Skills
Essential
- Accurate keyboard skills
- Good basic numeracy skills
- Excellent interpersonal skills with ability to communicate at all levels
- Ability to present data and information in a useful and understandable format
- Work / task prioritisation skills
- Good communication and negotiation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
