Job summary
We have an exciting opportunity for appointment into Head of Operations - Acute and Emergency Medicine position at our Aintree site.
Main duties of the job
In these roles, you will proactively lead and provide solutions to resolve complex operational issues, in accordance with agreed objectives, targets, quality standards and resource constraints. You will have extensive leadership experience in driving the performance of teams and will possess personal qualities and skills to deal competently with complex issues in ensuring that policy is implemented, and performance managed within the Care Group.
You will lead the implementation of patient centred, clinical and operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements, linking with external bodies such as commissioners about service developments, contracts and clinical care pathways whilst utilising the expertise and skills of the wider Divisional team.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Qualifications
Essential criteria
- Degree level or equivalent extensive experience
- Management qualification, MBA or equivalent extensive experience
Experience
Essential criteria
- Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
Knowledge
Essential criteria
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Principles and impact of the NHS Constitution
Desirable criteria
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Job description
Job responsibilities
Qualifications
Essential criteria
- Degree level or equivalent extensive experience
- Management qualification, MBA or equivalent extensive experience
Experience
Essential criteria
- Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
Knowledge
Essential criteria
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Principles and impact of the NHS Constitution
Desirable criteria
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Person Specification
Skills
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
- Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
- Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of the Care Group and ensure successful implementation
- IT literate and able to use standard office software and bespoke systems
- Cope with competing priorities and a demanding workload
- Deal with uncertainty and complexity in a political environment
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day
Desirable
- Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs
Qualifications
Essential
- Degree level or equivalent extensive experience
- Management qualification, MBA or equivalent extensive experience
Experience
Essential
- Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
Knowledge
Essential
- Understanding and appreciation of diversity
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Principles and impact of the NHS Constitution
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
Desirable
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Person Specification
Skills
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
- Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
- Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of the Care Group and ensure successful implementation
- IT literate and able to use standard office software and bespoke systems
- Cope with competing priorities and a demanding workload
- Deal with uncertainty and complexity in a political environment
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day
Desirable
- Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs
Qualifications
Essential
- Degree level or equivalent extensive experience
- Management qualification, MBA or equivalent extensive experience
Experience
Essential
- Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.
Knowledge
Essential
- Understanding and appreciation of diversity
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
- Principles and impact of the NHS Constitution
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
Desirable
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
