Liverpool University Hospitals NHS Foundation Trust

Cardiac Rehab Support Secretary

Information:

This job is now closed

Job summary

The Cardiac Support Secretary provides a comprehansive support service to the Clinical/Business Unit in accordance with specialty requirements. This includes the application of knowledge regarding patient administration systems, microsoft office products and digital dictation systems for the purpose of clinical correspondence administration.

Effective communication skills when dealing with external and internal clinical stakeholders and exercising tact, sensitivity and discretion when dealing with patients and their relatives.

Discernment in all aspect of the typing support role, exercising independent judgement and initiative, as appropriate.

Main duties of the job

  1. Organisation of cardiac rehabilitation administration, including the organisation and booking of appointments, stock review and maintenance.
  2. Telephone liaison with patients.
  3. Assist in the collection and recording of audit data.
  4. Touch typing of correspondence and other patient related documentation appropriate to the specialty following shorthand dictation, hard copy written documents or digitally produced audio files.
  5. Ensure all correspondence outputs produced meet the quality and professional standards set by the department.
  6. Accurate and timely recording of patient information onto Trust systems for specialty use, as directed.
  7. General office duties: filing, photocopying, scanning, faxing documentation and providing telephone cover to the department, as required.
  8. Ad hoc retrieval of information to support patient pathway management: patient notes, scanned documentation etc..
  9. Responsibility for maintaining safe and secure systems in relation to documentation that is retrieved or used as part of the role, in accordance with governance procedures.
  10. Sort, prioritise, process and distribute incoming mail, using judgement and experience to decide which documents to forward to other areas for action/information.
  11. To undertake annual appraisal
  12. Must undertake all mandatory training as required by the Trust.
  13. Any other duties appropriate as may be required.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

26 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

287-AMED-29-24

Job locations

Aintree

Lower Lane

Liverpool

L9 7AL


Job description

Job responsibilities

PERSON SPECIFICATION: Support Secretary

Physical

Smart appearance (Essential)

Ability to withstand pressure of work (Essential)

Able to comply with the Trusts No-Smoking Policy (Essential)

ATTAINMENTS/QUALIFICATIONS

RSA II or equivalent (Essential)

Word processing skills (Essential)

Audio typing skills (Essential)

Database skills (Essential)

Previous Experience as Consultant/Medical Secretary (Desirable)

INTERPERSONAL SKILLS/PERSONAL QUALITIES

Ability to communicate in a professional manner with all patients, relatives,

medical staff, other departments and management. (Essential)

Ability to work as part of a team (Essential)

KNOWLEDGE, EXPERIENCE & ABILITY SKILLS/ COMPETENCIES

Self motivated and able to work with limited supervision (Essential)

Good organisational skills (Essential)

Able to use own initiative and prioritise workload (Essential)

Good communication skills (Essential)

Good I.T. Skills with knowledge and experience of Microsoft products (Essential)

Ability to accurately maintain computerise and manual (Essential)

filing/documentation systems

Knowledge and experience of medical terminology (Essential)

Experience of using digital dictation systems (Desirable)

Ability to type more than 40-50 words per minute with an accuracy rate of 95% (Desirable)

Knowledge of medical terminology within at least one specialty (Desirable)

Knowledge of use of patient administration/theatre systems (Desirable)

SPECIAL CONDITIONS/CIRCUMSTANCES

Able to work the hours and duties required by the post (Essential)

Able to adopt a flexible approach when required by the needs of the service (Essential)

Demonstrate willingness to change as the role evolves (Essential)

CONFIDENTIALITY

Awareness of need for confidentiality in accordance with both the Data Protection Act and national/local guidelines. (Essential)

TRAINING/DEVELOPMENT

Ability and willingness to undergo further training as necessary. (Essential)

Willingness to meet the performance criteria in the job description and undertake personal and professional development (Essential)

Job description

Job responsibilities

PERSON SPECIFICATION: Support Secretary

Physical

Smart appearance (Essential)

Ability to withstand pressure of work (Essential)

Able to comply with the Trusts No-Smoking Policy (Essential)

ATTAINMENTS/QUALIFICATIONS

RSA II or equivalent (Essential)

Word processing skills (Essential)

Audio typing skills (Essential)

Database skills (Essential)

Previous Experience as Consultant/Medical Secretary (Desirable)

INTERPERSONAL SKILLS/PERSONAL QUALITIES

Ability to communicate in a professional manner with all patients, relatives,

medical staff, other departments and management. (Essential)

Ability to work as part of a team (Essential)

KNOWLEDGE, EXPERIENCE & ABILITY SKILLS/ COMPETENCIES

Self motivated and able to work with limited supervision (Essential)

Good organisational skills (Essential)

Able to use own initiative and prioritise workload (Essential)

Good communication skills (Essential)

Good I.T. Skills with knowledge and experience of Microsoft products (Essential)

Ability to accurately maintain computerise and manual (Essential)

filing/documentation systems

Knowledge and experience of medical terminology (Essential)

Experience of using digital dictation systems (Desirable)

Ability to type more than 40-50 words per minute with an accuracy rate of 95% (Desirable)

Knowledge of medical terminology within at least one specialty (Desirable)

Knowledge of use of patient administration/theatre systems (Desirable)

SPECIAL CONDITIONS/CIRCUMSTANCES

Able to work the hours and duties required by the post (Essential)

Able to adopt a flexible approach when required by the needs of the service (Essential)

Demonstrate willingness to change as the role evolves (Essential)

CONFIDENTIALITY

Awareness of need for confidentiality in accordance with both the Data Protection Act and national/local guidelines. (Essential)

TRAINING/DEVELOPMENT

Ability and willingness to undergo further training as necessary. (Essential)

Willingness to meet the performance criteria in the job description and undertake personal and professional development (Essential)

Person Specification

Qualifications

Essential

  • RSA II or equivalent
  • Word processing skills
  • Audio typing skills
  • Database Skills

Desirable

  • Previous experience as Consultant/Medical Secretary

Knowledge

Essential

  • Self motivated and able to work with limited supervision
  • Good organisational skills
  • Able to use own initiative and prioritise workload
  • Good communication skills
  • Ability to accurately maintain computerise and manual

Desirable

  • Experience of using digital dictation systems
  • Ability to type more than 40-50 words per minute with an accuracy rate of 95%
  • Knowledge of medical terminology within at least one specialty
  • Knowledge of use of patient administration/theatre systems
Person Specification

Qualifications

Essential

  • RSA II or equivalent
  • Word processing skills
  • Audio typing skills
  • Database Skills

Desirable

  • Previous experience as Consultant/Medical Secretary

Knowledge

Essential

  • Self motivated and able to work with limited supervision
  • Good organisational skills
  • Able to use own initiative and prioritise workload
  • Good communication skills
  • Ability to accurately maintain computerise and manual

Desirable

  • Experience of using digital dictation systems
  • Ability to type more than 40-50 words per minute with an accuracy rate of 95%
  • Knowledge of medical terminology within at least one specialty
  • Knowledge of use of patient administration/theatre systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Office Manager

Christine Napier

christine.napier@liverpoolft.nhs.uk

01515292717

Details

Date posted

26 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

287-AMED-29-24

Job locations

Aintree

Lower Lane

Liverpool

L9 7AL


Supporting documents

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