Medical Secretary - Palliative Care & Acute Oncology

Liverpool University Hospitals NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit an enthusiastic and motivated medical secretary to join our busy administrative team to support this innovative service. We require an individual who works well as part of a team and with excellent organisational, interpersonal and communication skills. You should have a compassionate and caring approach with the ability to remain calm and professional within this specialist area of care.

It is essential that you are able to co-ordinate your own workload with minimum supervision whilst also supporting the wider administrative workstreams of the service. The role involves a wide range of secretarial duties including the management and processing of referrals, audio transcription of medical discharge summaries, preparation of meetings, minute taking and diary management, dealing with telephone and direct communications from patients, families and other health professionals.

Main duties of the job

To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.

Diary management, arrange appointments, and arrange travel and accommodation.Support to consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings.

Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate.

Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

08 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-AMED-4-24

Job locations

Woodlands Hospice, Aintree University Hospital

Longmoor Lane

Liverpool

L9 7LA

Job description

Job responsibilities

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible Key responsibilities

Job description

Job responsibilities

Person Specification

Education/Qualifications

Essential

Educated to GCSE/O Level standard/equivalent or higher
RSA/OCR Typing/Word processing Level III or equivalent
RSA/OCR Audio typing Skills Level III
Secretarial Qualification or equivalent experience (Medical Secretary AMSPAR qualification/Band 4 Medical Secretarial experience)

Desirable

ECDL or equivalent
Shorthand

Knowledge

Essential

Knowledge of medical terminology

Desirable

Knowledge of internal PAS system

Skills

Essential

Ability to communicate professionally at all levels in a helpful, courteous manner
Excellent organisational skills
Excellent I.T. skills with knowledge and experience of all Microsoft office packages
Ability to organise workload effectively and prioritise to meet deadlines
Time management skills
Excellent interpersonal and influencing skills

Other

Essential

Ability and willingness to undergo further training in accordance with the needs of the post
Willing to adapt and be flexible

Experience

Essential

Experience working in an NHS office environment as a medical secretary
Experience of supervising and motivating a team

Person Specification

Education/Qualifications

Essential

Educated to GCSE/O Level standard/equivalent or higher
RSA/OCR Typing/Word processing Level III or equivalent
RSA/OCR Audio typing Skills Level III
Secretarial Qualification or equivalent experience (Medical Secretary AMSPAR qualification/Band 4 Medical Secretarial experience)

Desirable

ECDL or equivalent
Shorthand

Knowledge

Essential

Knowledge of medical terminology

Desirable

Knowledge of internal PAS system

Skills

Essential

Ability to communicate professionally at all levels in a helpful, courteous manner
Excellent organisational skills
Excellent I.T. skills with knowledge and experience of all Microsoft office packages
Ability to organise workload effectively and prioritise to meet deadlines
Time management skills
Excellent interpersonal and influencing skills

Other

Essential

Ability and willingness to undergo further training in accordance with the needs of the post
Willing to adapt and be flexible

Experience

Essential

Experience working in an NHS office environment as a medical secretary
Experience of supervising and motivating a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.