Receptionist - Axess Sexual Health Wirral HIV Service

Liverpool University Hospitals NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit a Receptionist to support the Axess Sexual Health HIV service in Wirral.

Based in Birkenhead the service works with patients with a diverse range y of backgrounds and varying needs.

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working at set days and times during clinic opening hours. The service currently runs on Monday , Wednesday and Thursday each week but is likely to change to Tuesday, Wednesday and Thursday in the near future.

Main duties of the job

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working at set days and times (8.30am -2.00pm) during clinic opening hours. The service currently runs on Monday , Wednesday and Thursday each week but is likely to change to Tuesday, Wednesday and Thursday in the near future.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

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Twitter - @LUHFTcareers

Date posted

13 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-252-23

Job locations

Axess Sexual Health = Wirral HIV Service

Laird Street

Birkenhead

CH41 8DB

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Person Specification

Qualifications

Essential

Computer / typing skills RSA2/equivalent
GCSE/Equivalent

Experience

Essential

Experience of dealing with confidential matters
Experience of working in a busy office

Skills

Essential

Excellent organisational skills
Good communication skills
Excellent Customer Care Skills

Desirable

Ability to use Word / Excel

Other

Essential

Ability to adapt and a flexible approach to change

Knowledge

Essential

Understanding of issues around confidentiality

Person Specification

Qualifications

Essential

Computer / typing skills RSA2/equivalent
GCSE/Equivalent

Experience

Essential

Experience of dealing with confidential matters
Experience of working in a busy office

Skills

Essential

Excellent organisational skills
Good communication skills
Excellent Customer Care Skills

Desirable

Ability to use Word / Excel

Other

Essential

Ability to adapt and a flexible approach to change

Knowledge

Essential

Understanding of issues around confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information