Job summary
An exciting opportunity has arisen for a Therapies Resource Support Officer (Project Office Administrator) to form part of the Therapies Workforce Planning Team.
The post holder will;
- support deployment of E Rosters and location-based rostering to core clinical services in the Therapies department.
- support the operational use of the E Roster product suite within the Therapies Department for both In-Patient and Out-Patient services.
- support service system users and managers within the department in E rostering processes: creation, administration, reporting and roster validation, location-based rostering of clinical teams.
- work in an environment that requires a high degree of accuracy and attention to detail and working to deadlines.
- demonstrate the ability to plan and deliver administrator level training to service users within the Therapies service remit.
- demonstrate experience in the application of project management methodologies and be competent in the use of Microsoft Office and other computer applications, for example MS Word, MS Excel, MS Power point and MS Access.
Main duties of the job
In addition to the above main duties, you will also be responsible for a broad range of administration activities including;
- Help desk support/customer service including advice on issues in relation to scheduling/rostering within the Departmental remit.
- Delivery of service user training within the Therapies department.
- Corporate and management reporting around E health roster systems.
- Development, extraction and analysis of data for service leads.
- Problem identification, analysis and resolution.
- Adherence to procedure documentation and quality control processes.
- The position has autonomy to address all day to day system administration activities related to departmental service user support relationships/advice and guidance on the E-Roster suite.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
The post holder will;
- support deployment of E Rosters and location-based rostering to core clinical services in the Therapies department.
- support the operational use of the E Roster product suite within the Therapies Department for both In-Patient and Out-Patient services
- support service system users and managers within the department in E rostering processes: creation, administration, reporting and roster validation, location-based rostering of clinical teams.
- work in an environment that requires a high degree of accuracy and attention to detail and working to deadlines.
- demonstrate the ability to plan and deliver administrator level training to service users within the Therapies service remit.
- demonstrate experience in the application of project management methodologies and be competent in the use of Microsoft Office and other computer applications, for example MS Word, MS Excel, MS Power point and MS Access.
Job description
Job responsibilities
The post holder will;
- support deployment of E Rosters and location-based rostering to core clinical services in the Therapies department.
- support the operational use of the E Roster product suite within the Therapies Department for both In-Patient and Out-Patient services
- support service system users and managers within the department in E rostering processes: creation, administration, reporting and roster validation, location-based rostering of clinical teams.
- work in an environment that requires a high degree of accuracy and attention to detail and working to deadlines.
- demonstrate the ability to plan and deliver administrator level training to service users within the Therapies service remit.
- demonstrate experience in the application of project management methodologies and be competent in the use of Microsoft Office and other computer applications, for example MS Word, MS Excel, MS Power point and MS Access.
Person Specification
Qualifications
Essential
- ECDL/ RSAII/OCR Advanced Text Processing (Modules: Text Production/Word Processing) or knowledge of Word Processing or equivalent
- HND or equivalent
Experience
Essential
- Ability to demonstrate experience and success in supporting projects
- Experience of administration procedures
- Experience of receiving, collating and updating numerous documents and logs.
- Experience of working in a programme/project environment
- Ability to comment on proposals for change in own work area
Skills
Essential
- Excellent interpersonal skill
- Ability to use different styles of communication at all levels
- Ability to deliver training
- Ability to appropriately communicate changes to project information
- Able to manage own time and work unsupervised
Person Specification
Qualifications
Essential
- ECDL/ RSAII/OCR Advanced Text Processing (Modules: Text Production/Word Processing) or knowledge of Word Processing or equivalent
- HND or equivalent
Experience
Essential
- Ability to demonstrate experience and success in supporting projects
- Experience of administration procedures
- Experience of receiving, collating and updating numerous documents and logs.
- Experience of working in a programme/project environment
- Ability to comment on proposals for change in own work area
Skills
Essential
- Excellent interpersonal skill
- Ability to use different styles of communication at all levels
- Ability to deliver training
- Ability to appropriately communicate changes to project information
- Able to manage own time and work unsupervised
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
