Job summary
Undertake clerical duties within an office area and rotate around 7 reception areas within the Radiology department
Main duties of the job
To provide reception support, including receiving and admission of clients to the service and assisting with enquiries
Assist with clerical support in the day to day running of the office area to ensure Service provision is met.
To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.4. Assist with photocopying duties as necessary.5. Receive goods deliveries to the Service, signing appropriate documentation.6. To provide reception support, as and when required, including receiving and admission of clients to the service and assisting with enquiries.7. To be responsible for maintaining the administration and storage of data, in accordance with local policies and procedures.8. To take responsibility for good housekeeping in the Office / Reception / Waiting area, ensuring they are kept clean and tidy.9. To be responsible for the opening and closing of buildings/service area,Sep 2020as appropriate.10. Orders stock as required.* The post holder shall as necessary provide cover for and undertake duties of absent colleagues.* The post holder shall follow all the policies and procedures of the organisation.
Job description
Job responsibilities
1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.4. Assist with photocopying duties as necessary.5. Receive goods deliveries to the Service, signing appropriate documentation.6. To provide reception support, as and when required, including receiving and admission of clients to the service and assisting with enquiries.7. To be responsible for maintaining the administration and storage of data, in accordance with local policies and procedures.8. To take responsibility for good housekeeping in the Office / Reception / Waiting area, ensuring they are kept clean and tidy.9. To be responsible for the opening and closing of buildings/service area,Sep 2020as appropriate.10. Orders stock as required.* The post holder shall as necessary provide cover for and undertake duties of absent colleagues.* The post holder shall follow all the policies and procedures of the organisation.
Person Specification
Qualifications
Essential
- Computer / Typing skills RSA2/Equivalent
- GCSE/Equivalent
Experience
Essential
- Experience of dealing with confidential matters
- Experience of working in a busy office
Knowledge
Essential
- Understanding of issues around confidentiality
Skills
Essential
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Desirable
- Ability to use Word / Excel
Other
Essential
- Ability to adapt and a flexible approach to change
Person Specification
Qualifications
Essential
- Computer / Typing skills RSA2/Equivalent
- GCSE/Equivalent
Experience
Essential
- Experience of dealing with confidential matters
- Experience of working in a busy office
Knowledge
Essential
- Understanding of issues around confidentiality
Skills
Essential
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Desirable
- Ability to use Word / Excel
Other
Essential
- Ability to adapt and a flexible approach to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
