Job summary
To support with administrative tasks including printing, emailing confidential patient and GP letters, telephone communication with professionals and patients, updating new referrals and other duties as required.
Main duties of the job
To support with administrative tasks including printing, emailing confidential patient and GP letters, telephone communication with professionals and patients, updating new referrals and other duties as required.
Currently based at Kingshill Centre will be relocating to Goscote in Walsall this Autumn 2026
About us
You will be working for a large NHS Talking therapies for anxiety and depression service as part of the administrative team, reporting into the office manager.
You will be expected to adhere to the core trust values, demonstrate confidentiality and professionalism , and work with the wider team to support the clinical delivery.
Job description
Job responsibilities
To support with administrative tasks including printing, emailing confidential patient and GP letters, telephone communication with professionals and patients, updating new referrals and other duties as required.
Job description
Job responsibilities
To support with administrative tasks including printing, emailing confidential patient and GP letters, telephone communication with professionals and patients, updating new referrals and other duties as required.
Person Specification
essential
Essential
- Good IT skills
- GCSE Maths and English
- good oral and written communication skills
- Evidence of good interpersonal skills
Desirable
- Experience in administration
- knowledge of PCMIS/RIO
- additional language skills
Person Specification
essential
Essential
- Good IT skills
- GCSE Maths and English
- good oral and written communication skills
- Evidence of good interpersonal skills
Desirable
- Experience in administration
- knowledge of PCMIS/RIO
- additional language skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
