Job summary
The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues
To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care.
Joining our team means becoming part of a supportive and dedicated group of professionals who are committed to providing the highest quality of care. You will have the opportunity to make a real difference in the lives of our patients by ensuring they have a clean and comfortable environment during their stay. Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.
Main duties of the job
The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures
. Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues
. Additionally, they ensure that all domestic consumables are available at all times in the appropriate dispensers
. Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
About us
Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.
Job description
Job responsibilities
The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users
Key Responsibilities:
Ensure the environment is cleaned to national standards.
Deliver meal services.
Make beds and clean medical/hard equipment.
Manage linen quality and report maintenance issues.
Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
Uphold all infection prevention and control measures.
Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
The role is critical to providing a safe, efficient, and quality environment that enhances the patients experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patients sense of comfort, safety, and well-being
Job description
Job responsibilities
The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users
Key Responsibilities:
Ensure the environment is cleaned to national standards.
Deliver meal services.
Make beds and clean medical/hard equipment.
Manage linen quality and report maintenance issues.
Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
Uphold all infection prevention and control measures.
Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
The role is critical to providing a safe, efficient, and quality environment that enhances the patients experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patients sense of comfort, safety, and well-being
Person Specification
Food Handling
Essential
- Basic food hygiene knowledge or qualification Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
Desirable
- Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
Communication Skills
Essential
- Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.
Desirable
- The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.
Person Specification
Food Handling
Essential
- Basic food hygiene knowledge or qualification Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
Desirable
- Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control
Communication Skills
Essential
- Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.
Desirable
- The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).