Job summary
We are currently looking to recruit a Medical Secretary for the Home Treatment Team in Dudley within Black Country Healthcare NHS Foundation Trust, based at Dorothy Pattison Hospital in Walsall.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in General Adult Psychiatry.
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients' medical records are kept up-to-date, book appointments, co-ordinate Outpatient and Community Clinics . You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
About us
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
If you are looking for a new challenge with an exciting service, have the requirements for the role and are interested in this post, then please apply now.
Job description
Job responsibilities
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Job description
Job responsibilities
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
Person Specification
Education
Essential
- Minimum of 5 x GCSE's at Grade C or above, including English and Maths, or equivalent
- RSA/OCR Level 3 typing / word processing or equivalent typing/word processing qualification and/or experience.
- AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role
- Audio Typing skills
Experience
Essential
- Relevant secretarial experience, preferably in a NHS environment
Desirable
- Working knowledge and understanding of confidentiality
- Experience of line managing staff
Knowledge
Essential
- Fast and accurate audio and typing skills Use of patient information systems (eg; RIO) Use of electronic mail and diaries Use of various MS Office computer packages including word, excel, outlook and powerpoint. Ability to prioritise own workload Ability to organise diary, meetings, office systems. Able to concentrate over prolonged periods with frequent interruptions. Ability to prioritise work and meeting deadlines / tight timeframes to complete work.
Skills/Personal Qualities
Essential
- Ability to work effectively both independently and as part of a team. Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust. Ability to work on own initiative without direct supervision. Seek continuous personal and professional development.
Trust Behaviours and Values
Essential
- Be compassionate, empathetic and caring to everyone Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Person Specification
Education
Essential
- Minimum of 5 x GCSE's at Grade C or above, including English and Maths, or equivalent
- RSA/OCR Level 3 typing / word processing or equivalent typing/word processing qualification and/or experience.
- AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role
- Audio Typing skills
Experience
Essential
- Relevant secretarial experience, preferably in a NHS environment
Desirable
- Working knowledge and understanding of confidentiality
- Experience of line managing staff
Knowledge
Essential
- Fast and accurate audio and typing skills Use of patient information systems (eg; RIO) Use of electronic mail and diaries Use of various MS Office computer packages including word, excel, outlook and powerpoint. Ability to prioritise own workload Ability to organise diary, meetings, office systems. Able to concentrate over prolonged periods with frequent interruptions. Ability to prioritise work and meeting deadlines / tight timeframes to complete work.
Skills/Personal Qualities
Essential
- Ability to work effectively both independently and as part of a team. Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust. Ability to work on own initiative without direct supervision. Seek continuous personal and professional development.
Trust Behaviours and Values
Essential
- Be compassionate, empathetic and caring to everyone Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
