Digital Project Facilitator
Black Country Healthcare NHS Foundation Trust
The closing date is 06 May 2024
Job summary
As part of the Digital Transformation team within the Digital Services Department this post will provide Project Facilitation and support to both the department itself and more widely across the Black Country Health Care NHS Foundation Trust. The post holder will provide facilitation and support for the delivery for a variety of small-scale projects, work packages and other assigned tasks which generally have a Digital component. The post holder may be required to work at any site at any time throughout the duration of their employment. This is a great opportunity for a proactive, enthusiastic, and highly motivated candidate to join our Digital Transformation Team. This is an exciting time to join us, as the role will provide opportunities to extend your existing skillset and have exposure to new systems to enhance your learning to support further development.
Utilising structured project management methodology and evidence-based improvement tools and techniques the IT Project Facilitator works closely with clinical and corporate colleagues to deliver defined small-medium scale projects that improve quality and productivity to benefit our service users and/or result in income generation / cost improvements.
Contract Type: Secondment/Fixed Term Contract 12 Months
Interviews will be held on the 10th May
Main duties of the job
- Actively support the development and enhancement of the Trusts IT Development.
- Work within project management governance systems and processes.
- Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are delivered for the benefit of service users and other stakeholders.
- Responsible for day to day delivery of specified projects, delivering outcomes agreed with the relevant IT Group Specialist or IT Project Manager.
- Develop the scope, plan and objectives of each project in collaboration with Group Specialist, IT Project Managers, clinicians, managers and other key stakeholders
- Prepare Project Mandates, securing the necessary approval and authority to proceed as needed.
- Assist with developing business cases and bids/tenders through a project team approach.
- Resolve problems that arise during the project and to escalate any problems that cannot be resolved to the relevant project/programme board.
- Ensure the risks and issues of each project are identified, and monitored with remedial action plans in place.
- Formally record the progress of projects, using project management software, reflecting meetings, milestones and working documentation, escalating exceptions and issues as appropriate
- Responsible for ensuring delivery of projects within timescales and other identified constraints.
- Ensure appropriate data collection and analysis is undertaken for projects.
- Prepare regular progress and exception reports
About us
The Digital Project Facilitator role will sit within the Digital Programmes Team whose function is to support the delivery of the Frontline Digitisation Programme.
Job description
Job responsibilities
- Actively support the development and enhancement of the Trusts IT Development.
- Work within project management governance systems and processes.
- Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are delivered for the benefit of service users and other stakeholders.
- Responsible for day to day delivery of specified projects, delivering outcomes agreed with the relevant IT Group Specialist or IT Project Manager.
- Develop the scope, plan and objectives of each project in collaboration with Group Specialist, IT Project Managers, clinicians, managers and other key stakeholders
- Prepare Project Mandates, securing the necessary approval and authority to proceed as needed.
- Assist with developing business cases and bids/tenders through a project team approach.
- Resolve problems that arise during the project and to escalate any problems that cannot be resolved to the relevant project/programme board.
- Ensure the risks and issues of each project are identified, and monitored with remedial action plans in place.
- Formally record the progress of projects, using project management software, reflecting meetings, milestones and working documentation, escalating exceptions and issues as appropriate
- Responsible for ensuring delivery of projects within timescales and other identified constraints.
- Ensure appropriate data collection and analysis is undertaken for projects.
- Prepare regular progress and exception reports
Job description
Job responsibilities
- Actively support the development and enhancement of the Trusts IT Development.
- Work within project management governance systems and processes.
- Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are delivered for the benefit of service users and other stakeholders.
- Responsible for day to day delivery of specified projects, delivering outcomes agreed with the relevant IT Group Specialist or IT Project Manager.
- Develop the scope, plan and objectives of each project in collaboration with Group Specialist, IT Project Managers, clinicians, managers and other key stakeholders
- Prepare Project Mandates, securing the necessary approval and authority to proceed as needed.
- Assist with developing business cases and bids/tenders through a project team approach.
- Resolve problems that arise during the project and to escalate any problems that cannot be resolved to the relevant project/programme board.
- Ensure the risks and issues of each project are identified, and monitored with remedial action plans in place.
- Formally record the progress of projects, using project management software, reflecting meetings, milestones and working documentation, escalating exceptions and issues as appropriate
- Responsible for ensuring delivery of projects within timescales and other identified constraints.
- Ensure appropriate data collection and analysis is undertaken for projects.
- Prepare regular progress and exception reports
Person Specification
Experience
Essential
- Excellent skills in using recognised improvement tools such as lean.
- Good interpersonal, influencing and negotiating skills across a range of professional staff, external organisations, and other stakeholders.
- Strong project management and organisational skills, including independent formulation of plans.
- Proven presentation skills in a variety of situations, including training and implementation of tools that are unfamiliar to recipients.
- Able to use initiative and judgement in deciding the best course of action where there may be several appropriate options.
Desirable
- Well-developed time management skills with an ability to deliver to multiple and conflicting deadlines.
- Excellent communication, empathy and assertiveness skills, which are required to gain cooperation where there is resistance to change or a lack of commitment to a project.
Knowledge
Essential
- Advanced user of IT applications (such as MS Word, Access, Excel, and PowerPoint).
- Effective use of Office 365 / N365.
- Able to use Project Management Software.
- Experience in writing reports.
- Experience of managing multiple priorities and meeting deadlines under pressure
- Strong knowledge of project management methodologies, including experience of using these to successfully deliver projects
Desirable
- Experience of training others in tools and techniques that may be unfamiliar to staff and where gaining commitment to their use is required.
- Experience in working within a project management office environment
- Excellent knowledge of continuous improvement tools and techniques, including experience of using these to successfully deliver change.
- Knowledge of the principles of change
Skills/Personal Qualities
Essential
- Genuine desire for improvement of patient services.
- Able to work independently and as part of a team.
- Enthusiastic, proactive and self reliant.
- Resilient and capable of delivering whilst working under pressure.
- Excellent organisational Skills.
- Flexible (must be willing to work across the Black Country).
Desirable
- Ability to motivate self and others.
- Tenacious and with a strong track record.
- Adaptable and resilient having a flexible approach to working within a rapidly changing environment.
- Can motivate self and colleagues to think laterally and imaginatively about service development opportunities.
- Clear leadership qualities.
Education/Qualifications
Essential
- Educated to degree level or equivalent
- Experience communicating and working at a senior level.
- Project management qualification (eg Prince 2 Foundation) or equivalent experience
- Training or experience in recognised quality / continuous improvement too
Trust Behaviours
Essential
- Be compassionate, empathetic and caring to everyone.
- Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone
- Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do.
- Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Person Specification
Experience
Essential
- Excellent skills in using recognised improvement tools such as lean.
- Good interpersonal, influencing and negotiating skills across a range of professional staff, external organisations, and other stakeholders.
- Strong project management and organisational skills, including independent formulation of plans.
- Proven presentation skills in a variety of situations, including training and implementation of tools that are unfamiliar to recipients.
- Able to use initiative and judgement in deciding the best course of action where there may be several appropriate options.
Desirable
- Well-developed time management skills with an ability to deliver to multiple and conflicting deadlines.
- Excellent communication, empathy and assertiveness skills, which are required to gain cooperation where there is resistance to change or a lack of commitment to a project.
Knowledge
Essential
- Advanced user of IT applications (such as MS Word, Access, Excel, and PowerPoint).
- Effective use of Office 365 / N365.
- Able to use Project Management Software.
- Experience in writing reports.
- Experience of managing multiple priorities and meeting deadlines under pressure
- Strong knowledge of project management methodologies, including experience of using these to successfully deliver projects
Desirable
- Experience of training others in tools and techniques that may be unfamiliar to staff and where gaining commitment to their use is required.
- Experience in working within a project management office environment
- Excellent knowledge of continuous improvement tools and techniques, including experience of using these to successfully deliver change.
- Knowledge of the principles of change
Skills/Personal Qualities
Essential
- Genuine desire for improvement of patient services.
- Able to work independently and as part of a team.
- Enthusiastic, proactive and self reliant.
- Resilient and capable of delivering whilst working under pressure.
- Excellent organisational Skills.
- Flexible (must be willing to work across the Black Country).
Desirable
- Ability to motivate self and others.
- Tenacious and with a strong track record.
- Adaptable and resilient having a flexible approach to working within a rapidly changing environment.
- Can motivate self and colleagues to think laterally and imaginatively about service development opportunities.
- Clear leadership qualities.
Education/Qualifications
Essential
- Educated to degree level or equivalent
- Experience communicating and working at a senior level.
- Project management qualification (eg Prince 2 Foundation) or equivalent experience
- Training or experience in recognised quality / continuous improvement too
Trust Behaviours
Essential
- Be compassionate, empathetic and caring to everyone.
- Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone
- Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do.
- Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
