Job summary
The post holder will provide a comprehensive administrative support across the BCHFT Safeguarding Team.
Main duties of the job
Main duties of the job
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.Produce reports and letters in accordance with service guidelines.Carry out general administrative and clerical functions including photocopying, filing and printing as required.To provide administrative cover across the Safeguarding service- MASH/MARAC/ DAS/DART/Exploitation Hub and Children in Care.Process the client referral system and associated paperwork in accordance with departmental systems.General Administrator (Band 3)
About us
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- CAMHS
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds
Job description
Job responsibilities
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.Produce reports and letters in accordance with service guidelines.Carry out general administrative and clerical functions including photocopying, filing and printing as required.To provide administrative cover across the Safeguarding service- MASH/MARAC/ DAS/DART/ Children in Care.Process the client referral system and associated paperwork in accordance with departmental systems.General Administrator (Band 3)Job Description General AdministratorMaintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.Maintain effective diary management as required by management.Process incoming/outgoing post, taking appropriate action as necessary.Maintain an efficient filing and records system, encompassing medical secretarial services.Collate statistical information and prepare returns appropriate to grade as required by management.Take notes or minutes of meetings as required and appropriate to grade.Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Job description
Job responsibilities
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.Produce reports and letters in accordance with service guidelines.Carry out general administrative and clerical functions including photocopying, filing and printing as required.To provide administrative cover across the Safeguarding service- MASH/MARAC/ DAS/DART/ Children in Care.Process the client referral system and associated paperwork in accordance with departmental systems.General Administrator (Band 3)Job Description General AdministratorMaintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.Maintain effective diary management as required by management.Process incoming/outgoing post, taking appropriate action as necessary.Maintain an efficient filing and records system, encompassing medical secretarial services.Collate statistical information and prepare returns appropriate to grade as required by management.Take notes or minutes of meetings as required and appropriate to grade.Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Person Specification
Essential
Essential
- Recognised qualification in English and Mathematics eg GCSE or equivalent
- E Experience Experience in a range of administration and secretarial skills; including managing and processing confidential and sensitive information, copy typing, data entry, organising meetings, managing diaries, dealing with queries and correspondence effectively
- Ability to work in a pressured environment
- Good understanding of Confidentiality and Data Protection Act.
Person Specification
Essential
Essential
- Recognised qualification in English and Mathematics eg GCSE or equivalent
- E Experience Experience in a range of administration and secretarial skills; including managing and processing confidential and sensitive information, copy typing, data entry, organising meetings, managing diaries, dealing with queries and correspondence effectively
- Ability to work in a pressured environment
- Good understanding of Confidentiality and Data Protection Act.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
