Birmingham Women's and Children's NHS Foundation Trust

Volunteer Services Co-ordinator

The closing date is 23 September 2025

Job summary

We need a Volunteer Coordinator to work in our small team organising our many volunteers and ensuring their time with us is well planned, scheduled and managed.

Our Volunteer Service Co-ordinators help recruit, induct, train and support volunteers at our hospital sites and community sites. .

Administration is a key part of the role but you will also be the person volunteers turn to for helping them get the most out of their volunteering and to offer them guidance and advice. You will also develop positive working relationships with staff across our Hospitals to create new volunteer roles.

Main duties of the job

Main duties of the job

- Recruiting volunteers

- Attention to detail with completion of pre-recruitment checks for volunteers

- Monitoring volunteer training ensuring this remains in date

- Supporting volunteers to get the most of their volunteering experience with us

- Support general administration within the team

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

284-25-7412696-COFM

Job locations

Birmingham Women's and Children's NHS Foundation Trust

Steelhouse Lane

Birmingham

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

  • GCSE or Equivalent
  • NVQ level 3 in administration or equivalent experience

Knowledge

Essential

  • Experience of general office administration
  • Experience of working or volunteering within a mental health setting
  • Awareness of good practice issues relating to volunteering
  • Experience of the volunteering

Desirable

  • Experience of working with the general public in a customer service type role
  • Experience working with a diverse range of volunteers
Person Specification

Qualifications

Essential

  • GCSE or Equivalent
  • NVQ level 3 in administration or equivalent experience

Knowledge

Essential

  • Experience of general office administration
  • Experience of working or volunteering within a mental health setting
  • Awareness of good practice issues relating to volunteering
  • Experience of the volunteering

Desirable

  • Experience of working with the general public in a customer service type role
  • Experience working with a diverse range of volunteers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Women's and Children's NHS Foundation Trust

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Women's and Children's NHS Foundation Trust

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Volunteer Services Manager

Gursharan Kaur

gursharan.kaur4@nhs.net

01213358225

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

284-25-7412696-COFM

Job locations

Birmingham Women's and Children's NHS Foundation Trust

Steelhouse Lane

Birmingham

B4 6NH


Supporting documents

Privacy notice

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