Job summary
A key role within Forward Thinking Birmingham, we require Mental Health Nurses and Social Workers to work within our Referral Management Centre and play a key role in ensuring that high quality, clinically necessary care is being provided in the most appropriate and cost-effective therapeutic setting as part of Forward Thinking Birmingham's mental healthcare model (FTB).
We are seeking Mental Health Nurses, LD Nurses, but will consider applications from Children's Nurses and Social Workers who have direct mental health experience
Main duties of the job
You will be responsible, as part of the Clinical Mental Health Team within the Referral Management Centre which is currently operational from Monday-Friday 9-5, (however may be operational from 8am-8pm on weekdays depending on service need. The post holder will be managing referrals and referral enquiries. The post holder will be facilitating referral flow within the service for allotted appointments, provide clinical advice, undertake rapid clinical triage for cases requiring FTB Urgent Care Pathway and conduct the initial triage for the specialist services within FTB including Early Intervention referrals. You will be the point of contact for initial clinical queries, providing appropriate advice and guidance, and navigating the referrer/caller to the right care pathway or service (within or outside of FTB) in a timely and efficient manner with the aid of the 0-25 Service Directory and robust clinical processes and models in order to ensure the Referral Management Centre operates a streamline and effective service.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Qualification/current and active registration with the Health & Care Professions Council or equivalent (e.g. NMC-registered RMN, graduate level training in mental health related subject, Social Worker, OT).
Desirable
- Formal qualification relevant to role (e.g. telephone triage training)
- Evidence of continuing post-registration/graduate development
Experience
Essential
- Experience of working as a mental health practitioner with Children, Families and Young people between the ages of 0-25
- Knowledge of mental health conditions, diagnoses and clinical risk
- Excellent communication/ interpersonal skills in order to deal effectively with complex and sensitive service user information, distressed or aggressive service users or carers or those with an impaired level of understanding
Desirable
- Broad understanding and breadth of experience of the types of services used by service users relevant to the target population (e.g., NHS, social care and voluntary and independent sector)
- Detailed experience working within a mental health setting
Professional Skills
Essential
- Ability to self-organise/manage and deliver a high standard of clinical coordination and triage service
Desirable
- Knowledge and understanding of clinical governance
Person Specification
Qualifications
Essential
- Qualification/current and active registration with the Health & Care Professions Council or equivalent (e.g. NMC-registered RMN, graduate level training in mental health related subject, Social Worker, OT).
Desirable
- Formal qualification relevant to role (e.g. telephone triage training)
- Evidence of continuing post-registration/graduate development
Experience
Essential
- Experience of working as a mental health practitioner with Children, Families and Young people between the ages of 0-25
- Knowledge of mental health conditions, diagnoses and clinical risk
- Excellent communication/ interpersonal skills in order to deal effectively with complex and sensitive service user information, distressed or aggressive service users or carers or those with an impaired level of understanding
Desirable
- Broad understanding and breadth of experience of the types of services used by service users relevant to the target population (e.g., NHS, social care and voluntary and independent sector)
- Detailed experience working within a mental health setting
Professional Skills
Essential
- Ability to self-organise/manage and deliver a high standard of clinical coordination and triage service
Desirable
- Knowledge and understanding of clinical governance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
5th Floor, Printing House
Printing House Street
Birmingham
B4 6DF
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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