ICT Admin Assistant

Birmingham Women's and Children's NHS Foundation Trust

This job is now closed

Job summary

An opportunity has arisen within the ICT team for a full time ICT Administrative Assistant. This is a key position within the ICT team liaising with staff both within and external to the Trust coordinating the purchase, distribution and configuration of the Trust's mobile phones, bleeps and pagers. An enthusiastic, flexible and conscientious approach with good communication and customer handling people skills is required.

Main duties of the job

The work often involves communicating in a professional manner over the telephone and working under pressure to meet deadlines. The candidates need to be familiar with invoicing and receipting goods plus demonstrate accurate record keeping skills in order to maintain the Trust's asset register. The role involves working independently within a team driven environment. Experience of IT systems such as Microsoft Office would be an advantage. The role involves the daily use of SBS financial and Landesk ICT call logging systems for which training will be provided.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-25-6872659-COCM

Job locations

Birmingham Childrens Hospital

Steelhouse Lane

Birmingham

B4 6NH

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

Educated to good standard of secondary education, including GCE/GCSE English or equivalent CLAIT or equivalent IT qualification.

Desirable

RSA/OCR Stage II or equivalent typing qualification A+ or similar Computer qualification

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

At least 12 months administrative experience. Excellent communication skills Use and Understanding of Microsoft Office applications (especially Excel).

Desirable

NHS background.

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

Able to demonstrate management of mobile devices, including distribution, first line fix and ordering

ANALYTICAL AND JUDGEMENT SKILLS

Essential

Excellent inter-personal, organisational and communication skills. Able to work under pressure and to deadlines. Able to work unsupervised. Able to use own initiative. Able to work as part of a team. Tact, diplomacy & discretion.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

Ability to communicate effectively with all Trust staff with regards to interpretation of IT incidents and problems.

Person Specification

Qualifications

Essential

Educated to good standard of secondary education, including GCE/GCSE English or equivalent CLAIT or equivalent IT qualification.

Desirable

RSA/OCR Stage II or equivalent typing qualification A+ or similar Computer qualification

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

At least 12 months administrative experience. Excellent communication skills Use and Understanding of Microsoft Office applications (especially Excel).

Desirable

NHS background.

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

Able to demonstrate management of mobile devices, including distribution, first line fix and ordering

ANALYTICAL AND JUDGEMENT SKILLS

Essential

Excellent inter-personal, organisational and communication skills. Able to work under pressure and to deadlines. Able to work unsupervised. Able to use own initiative. Able to work as part of a team. Tact, diplomacy & discretion.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

Ability to communicate effectively with all Trust staff with regards to interpretation of IT incidents and problems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.