Job summary
Our Neonatal Intensive Care Unit (NICU) is recognised as a centre of excellence for neonatal services, providing care to babies born prematurely, with low birth weight or who have a medical condition that requires specialist treatment. As part of the Southern West Midlands Newborn Network, it consists of four departments that include, NICU, Transitional Care (TC), Outpatient Baby Clinic and the Human Milk Bank.
The post advertised is for an Operational Support Manager. The successful candidate will be able to supervise a team and prioritise workload for multiple areas. They must have excellent IT skills in a range of computerised systems including Microsoft Office.
Main duties of the job
To be responsible for staff, processes and functions of the Neonatal inpatient and outpatients departments and the delivery of high-quality management, leadership, administrative support and data analysis.
In addition, to provide administration support as required. This post includes working closely in conjunction with the wider multi-disciplinary teams, both internally and externally to ensure a provision of safe, caring and effective service to patients, visitors and the staff at Birmingham Women's Hospital
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Professional Management Qualification Or Equivalent Level of Experience
- GCSE Maths and English
Knowledge & Experience
Essential
- Experience of NHS administrative processes
- Understanding of patient confidentiality and data protection requirements
Desirable
- Experience of staff supervision and management, preferably within the NHS
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Ability to work autonomously and prioritise workload
- Ability to problem solve and identify areas for improvement
MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Able to supervise a team and prioritise workload in multiple areas
- Able to lead teams through period of change
- Excellent IT skills in a range of computerised systems including Microsoft Office
- Experience in using electronic Patient Administration Systems
- Understanding of medical terminology
ABILITIES AND ATTRIBUTES
Essential
- Ability to work under pressure, balancing conflicting priorities which may change at short notice
- Takes a positive and flexible approach to work
- Highly motivated and able to inspire confidence in team
Person Specification
Qualifications
Essential
- Professional Management Qualification Or Equivalent Level of Experience
- GCSE Maths and English
Knowledge & Experience
Essential
- Experience of NHS administrative processes
- Understanding of patient confidentiality and data protection requirements
Desirable
- Experience of staff supervision and management, preferably within the NHS
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Ability to work autonomously and prioritise workload
- Ability to problem solve and identify areas for improvement
MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Able to supervise a team and prioritise workload in multiple areas
- Able to lead teams through period of change
- Excellent IT skills in a range of computerised systems including Microsoft Office
- Experience in using electronic Patient Administration Systems
- Understanding of medical terminology
ABILITIES AND ATTRIBUTES
Essential
- Ability to work under pressure, balancing conflicting priorities which may change at short notice
- Takes a positive and flexible approach to work
- Highly motivated and able to inspire confidence in team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Women's Hospital
Mendelssohn Way
Birmingham
B15 2TG
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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