Job summary
We have a new vacancy for an Administrative Support for the Birmingham and Solihull Local Maternity & Neonatal System (BSOL LMNS) Team. The post holder will provide an efficient and effective service to the department, working closely with a multi-disciplinary team.
This is an ideal opportunity for an interested individual who wishes to gain experience and skills within an office environment.
Applicants should possess a good level of secondary education, be self-motivated, have good interpersonal and communication skills, work on their own initiative whilst enjoy working within a multi-disciplinary team.
Main duties of the job
The main duties of the job are to provide a fully comprehensive administration service to the LMNS Team. The post will be working in an environment which requires a calm but proactive approach with the ability to multi-task whilst being thorough. Telephone calls and enquiries form a large part of the role. Similarly, it includes does a high volume of standard administrative tasks. Attention to detail is paramount in this post as is the ability to prioritise workload.
About us
We're working together in Birmingham and Solihull to ensure every baby has the best possible start in life. As one of two local maternity providers we are proud to be part of the Birmingham and Solihull United Maternity and Newborn Partnership (BUMP), alongside other NHS organisations and voluntary organisations, united by our vision for our local maternity system where:
Every woman will be empowered to access consistent, world-class and holistic care right for them, their baby and their family
Every year, Birmingham and Solihull welcome more than 18,500 babies, and we know that the numbers of babies born are likely to increase over the next few years. Our population is also very diverse, with many factors impacting the support mums and babies require at different stages of their pregnancy journey. Ensuring we are able to not only meet the needs of every woman, baby and family but also exceed those needs, is why we have set out to form a local maternity system, where there are no organisational barriers to care, recognising our efforts and resources are best spent together.
Furthermore, we are committed to creating a safe and welcoming environment for working. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Bump | Birmingham Women's and Children's (bwc.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at BSOL LMNS.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at BSOL LMNS.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent: includes English Language at Grade C or above
- Working knowledge of MS Office 65 applications, particularly SharePoint, Outlook, Word, Excel, PowerPoint and Access
- Current or recent administrative experience
Desirable
- NVQ Level 2 in Business and Administration, or equivalent
- Current or recent administrative experience in NHS/Health Care or similar setting
Planning and Organisational Skills
Essential
- Good Organisational Skills
- Attention to Detail
- Ability to Priorities Workloads
- Ability to Work to Deadlines
- Ability to work effectively under own initiative; whilst understanding the importance of appropriate lines of communication within Team and Line Management structure
Interpersonal Skills and Written Communication
Essential
- Demonstrate effective communication and interpersonal skills, including telephone and face to face contact
- Professional attitude towards patients and their families. Friendly and approachable
- Effective written, verbal and face to face communication skill (including telephone skills)
- A positive attitude and able to act on feedback
- Willing to travel to other team locations
- Ability to work as member of a team
Information Governance
Essential
- Aware of need to maintain high level of confidentiality and conform to all requirements in relation to information governance
Qualities
Essential
- Demonstrates enthusiasm and interest in the position
- Approachable and friendly manner
- Reliable and conscientious
- Highly motivated and enthusiastic
- Punctual and flexible across hours of work when required
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent: includes English Language at Grade C or above
- Working knowledge of MS Office 65 applications, particularly SharePoint, Outlook, Word, Excel, PowerPoint and Access
- Current or recent administrative experience
Desirable
- NVQ Level 2 in Business and Administration, or equivalent
- Current or recent administrative experience in NHS/Health Care or similar setting
Planning and Organisational Skills
Essential
- Good Organisational Skills
- Attention to Detail
- Ability to Priorities Workloads
- Ability to Work to Deadlines
- Ability to work effectively under own initiative; whilst understanding the importance of appropriate lines of communication within Team and Line Management structure
Interpersonal Skills and Written Communication
Essential
- Demonstrate effective communication and interpersonal skills, including telephone and face to face contact
- Professional attitude towards patients and their families. Friendly and approachable
- Effective written, verbal and face to face communication skill (including telephone skills)
- A positive attitude and able to act on feedback
- Willing to travel to other team locations
- Ability to work as member of a team
Information Governance
Essential
- Aware of need to maintain high level of confidentiality and conform to all requirements in relation to information governance
Qualities
Essential
- Demonstrates enthusiasm and interest in the position
- Approachable and friendly manner
- Reliable and conscientious
- Highly motivated and enthusiastic
- Punctual and flexible across hours of work when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
90 Vincent Drive
90 Vincent Drive Edgbaston
Birmingham
B15 2SQ
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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