Job summary
To provide administrative support to the PACS and IMS Support and to assist with the transfer of images to National and Worldwide PACS Teams. To ensure all clinical staff receive appropriate training on the use of PACS, IMS and Scheduler. To work closely with all staff to provide and maintain a working system. To identify and develop in conjunction with the Clinical Systems Manager future software development potential of PACS, IMS and changes in clinical practices to meet the Trust's business needs
Main duties of the job
PROFESSIONAL
- Maintaining user access database and determining the access rights of users.
- Act as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.
- Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.
- To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national Systems.
- To transmit and receive images/reports nationally in line with national data sharing agreements.
- To maintain a record of users and training related to PACS and IMS.
- To monitor the dispatch of images from the PACS system.
- To train other Trust Admin Staff in the basic use of PACS and IMS.
- To work with Trust MDT coordinators to ensure all imaging is available from outside Trusts for planned meetings.
- To import and export images and reports to/from CDs in line with National data Sharing Policies.
Quality Assurance
Maintain strict confidentiality in relation to all patient, staff and workplace information gleaned during work on Clinical Systems.
Report any risks identified with the Clinical Systems, to your line manager initially, and record on the Trust risk and governance reporting systems.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualification
Essential
- Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.
Desirable
- Basic certification/qualification in IT.
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- Experience in use of Microsoft Windows and Microsoft Office applications
- Knowledge of Electronic Patient Record solutions.
- Experience supporting information systems in a health care environment.
- Understand the importance of patient confidentiality
Desirable
- Experience of PACS, IMS and IEP systems
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Aptitude for investigating, analysing and solving complex problems.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Ability to support staff on the Helpdesk as necessary in the delivery of systems support
- Ability to support Learning Difficulty Students, and Work Experience Students.
- Proven ability in learning new and complex computer systems.
- Competent computer user with good keyboard skills.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Excellent communication skills, both written and verbal.
- Ability to work with system users with varying levels of computer skills.
- Good inter-personal and communication skills
- Ability to work as part of a team
- Ability to record and relay accurate messages
- Self-motivated and highly organized
- Ability to act on own initiative and take and implement decisions to resolve problems.
- Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
- Organisational skills
- Attention to detail
- Ability to use initiative
- Ability to work under pressure
- Ability to work to deadlines
- Able to concentrate for extended periods on detailed VDU and other work.
- Willing to work out of hours.
- Ability to travel between sites and visit clinical departments
- Customer-focused
- Demonstrate alignment with the values and beliefs of the Trust
- Demonstrate an understanding of the practices of equality and inclusion in the team
Person Specification
Qualification
Essential
- Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.
Desirable
- Basic certification/qualification in IT.
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- Experience in use of Microsoft Windows and Microsoft Office applications
- Knowledge of Electronic Patient Record solutions.
- Experience supporting information systems in a health care environment.
- Understand the importance of patient confidentiality
Desirable
- Experience of PACS, IMS and IEP systems
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Aptitude for investigating, analysing and solving complex problems.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Ability to support staff on the Helpdesk as necessary in the delivery of systems support
- Ability to support Learning Difficulty Students, and Work Experience Students.
- Proven ability in learning new and complex computer systems.
- Competent computer user with good keyboard skills.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Excellent communication skills, both written and verbal.
- Ability to work with system users with varying levels of computer skills.
- Good inter-personal and communication skills
- Ability to work as part of a team
- Ability to record and relay accurate messages
- Self-motivated and highly organized
- Ability to act on own initiative and take and implement decisions to resolve problems.
- Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
- Organisational skills
- Attention to detail
- Ability to use initiative
- Ability to work under pressure
- Ability to work to deadlines
- Able to concentrate for extended periods on detailed VDU and other work.
- Willing to work out of hours.
- Ability to travel between sites and visit clinical departments
- Customer-focused
- Demonstrate alignment with the values and beliefs of the Trust
- Demonstrate an understanding of the practices of equality and inclusion in the team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
BCH BWH 90 Vincent Drive
Steelhouse
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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