Birmingham Women's and Children's NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

The Patient Administration Services Team, based at the Birmingham Children's Hospital, has an opportunity for a 30 hours Patient Admin Services Ward Clerk.

This is an exciting opportunity for individuals who are looking for a different challenge and are keen to develop new skills whilst working within multi-skilled teams. The successful applicant will be provided with training and support by the senior ward clerk team, team leader and Manager.

The post holder will support on a day to day basis the Ward Clerk function at Birmingham Children's Hospital. To maintain real-time data management and quality for all ward activity. To ensure basic clerical needs of the wards are met on a daily basis.

The role of the ward clerk will be key in the transition of physical notes to electronic notes.

A flexible working approach is essential as the Patient Admin Services Team provides 24/7 services. Applicants must therefore be flexible to cover shifts and bank holidays, including Christmas Day.

You must enjoy working within multi-disciplinary teams, committed to working in a team driven environment and have the ability to relate to children, parents and members of the public, with an enthusiastic and conscientious approach, complemented by excellent organizational and communication skills.

Informal enquiries are welcome and applicants are encouraged to contact Julie Khera-Thomas 07407 123998julie.khera-thomas@nhs.net

Main duties of the job

  • Using iPM Lorenzo record and amend bed availability and produce reports
  • Using iPM Lorenzo record all admissions, discharges, transfers and associated ward activity in real time thus ensuring the bed compliment / ward activity is up to date at all times and produce relevant reports as and when required.
  • To ensure that all relevant consultant and specialty details are collected in iPM (Lorenzo) and are kept up to date in line with any transfers.
  • To ensure that all information regarding the patient demographic details are checked at each admission or transfer and updated on Lorenzo, to include
    • Ethnicity
    • Religion
    • Telephone numbers
    • NOK
    • School
    • Validate NHS number and patient demographics using the Spine (PDS)where possible.
    • To identify any patients not matching the spine and raise with team leader for further investigation.
  • To print patient wristbands, front sheets and labels for all patients admitted to the relevant ward.
  • To ensure Casenotes are available for all admissions following an Emergency admission.
  • Dispatch and receive casenotes using the iPM document tracking module.
  • Dispatch, file and scan documents and records after patient discharge.
  • To ensure that patient documents and records are available and maintained to a high standard.
  • Following ward discharge ensure all relevant patient records are available for Clinical Coding Team.
  • To process any ward attenders and out-patient clinics held on the ward.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-5954009-COPR-A

Job locations

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent knowledge or experience
  • Knowledge of a range of administration procedures IHRIM CTC basic Level
  • Proven advanced keyboard skills

Desirable

  • Good standard of English and mathematics at GCSE level (or equivalent), grade C or above

Knowledge & Nature of Experience

Essential

  • Front line Skills.
  • Clear oral and written communication skills & good inter-personal skills
  • Able to meet deadlines in a pressurized environment
  • Good telephone manner.
  • Excellent communication and interpersonal skills to discuss ward clerk information with clinical and administration staff.

Desirable

  • Proven knowledge and experience of working with Patient Records & knowledge
  • Previous reasonable NHS experience
  • Computer skills - be fully conversant with PAS other relevant computer systems
  • Knowledge and Understanding of the Data protection act 1998 and patient confidentiality.
Person Specification

Qualifications

Essential

  • NVQ level 2 or equivalent knowledge or experience
  • Knowledge of a range of administration procedures IHRIM CTC basic Level
  • Proven advanced keyboard skills

Desirable

  • Good standard of English and mathematics at GCSE level (or equivalent), grade C or above

Knowledge & Nature of Experience

Essential

  • Front line Skills.
  • Clear oral and written communication skills & good inter-personal skills
  • Able to meet deadlines in a pressurized environment
  • Good telephone manner.
  • Excellent communication and interpersonal skills to discuss ward clerk information with clinical and administration staff.

Desirable

  • Proven knowledge and experience of working with Patient Records & knowledge
  • Previous reasonable NHS experience
  • Computer skills - be fully conversant with PAS other relevant computer systems
  • Knowledge and Understanding of the Data protection act 1998 and patient confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager (BC)

Julie Khera Thomas

julie.khera-thomas@nhs.net

07407123998

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-5954009-COPR-A

Job locations

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Supporting documents

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