Personal Assistant

Birmingham Women's and Children's NHS Foundation Trust

The closing date is 12 May 2024

Job summary

We are seeking a Personal Assistant who has a keen eye for detail, is excellent at juggling multiple tasks and has the ability to work under pressure. The successful candidate will be responsible for providing an effective and efficient administrative support service to members of the Divisional senior management team in the Mental Health Service.

Main duties of the job

The successful post holder will have experience in coordinating administrative tasks with a high level of efficiency and confidentiality. There will be an expectation of providing appropriate, effective high-level support as you act as a gatekeeper and the first point of contact. Dealing with correspondence and telephone calls in a timely and appropriate manner, as you take responsibility for setting up and maintaining office systems & procedures within the Mental Health Division senior management team. You will be part of an ever-growing team and will learn so much in this great development opportunity. So, if you thrive in a busy, fast paced environment and you are ready for a new challenge come and join our team in transforming mental health care for the young people of Birmingham!

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Home or remote working, Compressed hours

Reference number

284-24-6184211-MHSCC-A

Job locations

Printing House Street & Parkview Clinic

1 Printing House Street

Birmingham

B4 6DF


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Knowledge & nature of experience

Essential

  • Demonstrable experience of successfully working with Directors, and supporting senior committees
  • Demonstrable experience of successful project management

Desirable

  • Knowledge of the full range of administrative and organisational policies and procedures acquired through training and relevant experience

Analytical and judgment skills

Essential

  • Excellent communication skills, both verbal and non-verbal
  • Professional telephone manner
  • Ability to communicate effectively with a wide range of professionals, agencies, colleagues and the public
  • Accurate and effective minute taking skills
  • Ability to analyse and summarise complex information

Professional / specialist knowledge

Essential

  • Ability to organise, prioritise, and deliver work to challenging deadlines
  • Strong, effective communication skills
  • Plan and organise meetings/events/conferences
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Excellent IT skills, including a comprehensive knowledge of MS Office including Word, Excel, PowerPoint, Access and Outlook
  • Excellent keyboard skills
  • Able to concentrate with an unpredictable work pattern and having to deal with unforeseen events

Personal skills / abilities and atributes

Essential

  • Demonstrate an understanding of diversity and inclusion in the delivery of this role
  • Team working and effective team player
  • Punctual and flexible across hours of work when required
  • Flexible and adaptable to changing situations
  • Hardworking and enthusiastic with the willingness to develop skills and knowledge and harness new technology
  • Ability to consistently demonstrate personal integrity and ability to deal with complex, sensitive and confidential information

Desirable

  • Demonstrate alignment with the values and beliefs of the trust
Person Specification

Knowledge & nature of experience

Essential

  • Demonstrable experience of successfully working with Directors, and supporting senior committees
  • Demonstrable experience of successful project management

Desirable

  • Knowledge of the full range of administrative and organisational policies and procedures acquired through training and relevant experience

Analytical and judgment skills

Essential

  • Excellent communication skills, both verbal and non-verbal
  • Professional telephone manner
  • Ability to communicate effectively with a wide range of professionals, agencies, colleagues and the public
  • Accurate and effective minute taking skills
  • Ability to analyse and summarise complex information

Professional / specialist knowledge

Essential

  • Ability to organise, prioritise, and deliver work to challenging deadlines
  • Strong, effective communication skills
  • Plan and organise meetings/events/conferences
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Excellent IT skills, including a comprehensive knowledge of MS Office including Word, Excel, PowerPoint, Access and Outlook
  • Excellent keyboard skills
  • Able to concentrate with an unpredictable work pattern and having to deal with unforeseen events

Personal skills / abilities and atributes

Essential

  • Demonstrate an understanding of diversity and inclusion in the delivery of this role
  • Team working and effective team player
  • Punctual and flexible across hours of work when required
  • Flexible and adaptable to changing situations
  • Hardworking and enthusiastic with the willingness to develop skills and knowledge and harness new technology
  • Ability to consistently demonstrate personal integrity and ability to deal with complex, sensitive and confidential information

Desirable

  • Demonstrate alignment with the values and beliefs of the trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Printing House Street & Parkview Clinic

1 Printing House Street

Birmingham

B4 6DF


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Printing House Street & Parkview Clinic

1 Printing House Street

Birmingham

B4 6DF


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Office Manager / PA Team Leader

Lucie Dolphin

lucie.dolphin@nhs.net

01213336601

Date posted

24 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Home or remote working, Compressed hours

Reference number

284-24-6184211-MHSCC-A

Job locations

Printing House Street & Parkview Clinic

1 Printing House Street

Birmingham

B4 6DF


Supporting documents

Privacy notice

Birmingham Women's and Children's NHS Foundation Trust's privacy notice (opens in a new tab)