Job summary
Birmingham Womens and
Childrens Hospital NHS Foundation Trust provides the widest range of
childrens health services for young patients from Birmingham the West Midlands
and beyond, with over 240,000 patient visits every year.
An opportunity has arisen for
a full time Booking Clerk based within the Radiology Department at the
Birmingham Childrens Hospital. This post is based at Birmingham Childrens
Hospital though there is the potential for cross site working at Birmingham
Womens Hospital.
We are looking for an
enthusiastic, motivated person with good organisational and communication
skills. You will need to be able to work
under pressure and work as part of a team to deliver the highest standard of
patient care.
There has never been a better
time to join the Radiology Department; We are a growing team with a focus on
improving accessibility to diagnostics and enhancing the patient experience.
Main duties of the job
Candidates should possess
excellent keyboard skills and a desire to work in a fast-paced department that
can make a difference to the patient journey. Experience in a Healthcare
Setting is desirable but not essential as full training will be given.
The successful applicant will
be required to participate in a 08:00 18:00 service provision as rostered
including weekends and Bank Holidays in line with service needs and will
promote and deliver a child-focused and user-friendly Diagnostic Imaging
service to children, young people and families.
This role is a full-time post,
working 5 days per week, including weekends. Flexible working will be
considered. For further information or an informal chat please contact us
below.
Clare Bird, Booking Coordinator
Clare.Bird3@nhs.net / 0121 333 9738
Debbie Butler, Operational Manager BC Radiology
Deborah.butler6@nhs.net / 0121 333 8388
About us
Birmingham Women's and Children's NHS Foundation Trust is the
first of its type in the UK. Our Trust was formed in February 2017 to drive
forward our commitment to provide the highest quality, world-class physical and
mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment
to make greater advances in our specialist treatment and world-leading
neo-natal and fetal work. Importantly, it also gives us a greater voice in
shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist
paediatric centre with an international reputation in several areas. Birmingham
Women's Hospital is one of two dedicated women's hospitals in the UK, with the
busiest single site maternity unit, delivering more than 8,200 babies a year
offering a full range of gynaecological, maternity and neonatal care. Forward
Thinking Birmingham (FTB) Mental Health Services are a unique, innovative
community and inpatient mental health partnership. Alongside partners FTB
offers care pathways of mental health assessment and treatment for young people
aged 0-25 years old.
Our Trust is committed to creating the best place to work. We
believe in promoting and enhancing inclusion, diversity and equality and
encourage applications from all areas of the community, who meet the criteria
for the role, regardless of age, gender identity, disability, race, religion or
sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person
specification to view the full details for this opportunity at Birmingham
Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have
evidenced how you meet the job description and person specification to include
transferable experience, qualifications, skills along with professional
registration details (if applicable).
Occasionally we receive a large number of applications for
our roles and when that happens we sometimes bring the closing date forward, so
please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person
specification to view the full details for this opportunity at Birmingham
Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have
evidenced how you meet the job description and person specification to include
transferable experience, qualifications, skills along with professional
registration details (if applicable).
Occasionally we receive a large number of applications for
our roles and when that happens we sometimes bring the closing date forward, so
please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- GCSE Level
- Good English and Numeracy
- Experience in a similar role
Professional/Managerial/Specialist Knowledge
Desirable
- Knowledge of Radiology Management System (RIS)
- Knowledge of Schedular
- Knowledge of Radiology modalities
- Knowledge of Lorenzo
- Knowledge of ORMIS
- Knowledge of PACS
Personal Skills/Abilities and Attributes
Essential
- Accuracy
- Articulate able to work within a team and using own initiative
- Ability to work under pressure
- Able to work to deadlines
- Able to work without direct supervision
- Team Player
- Excellent communicator
Experience
Essential
- Administration experiences
- Good telephone manner
- Excellent communication skills
- Excellent organisational skills
- Problem solving
- Previous experience in a patient focused environment
Desirable
- Departmental terminology
- Previous experience of Booking Appointments
Other Requirements
Essential
- Highly motivated, flexible and possess enthusiasm for learning and developing role
- Reliable
- Punctual
- Able to work the hours and duties require by the post
- Able to adopt a flexible approach when required by the needs of the service
Person Specification
Qualifications
Essential
- GCSE Level
- Good English and Numeracy
- Experience in a similar role
Professional/Managerial/Specialist Knowledge
Desirable
- Knowledge of Radiology Management System (RIS)
- Knowledge of Schedular
- Knowledge of Radiology modalities
- Knowledge of Lorenzo
- Knowledge of ORMIS
- Knowledge of PACS
Personal Skills/Abilities and Attributes
Essential
- Accuracy
- Articulate able to work within a team and using own initiative
- Ability to work under pressure
- Able to work to deadlines
- Able to work without direct supervision
- Team Player
- Excellent communicator
Experience
Essential
- Administration experiences
- Good telephone manner
- Excellent communication skills
- Excellent organisational skills
- Problem solving
- Previous experience in a patient focused environment
Desirable
- Departmental terminology
- Previous experience of Booking Appointments
Other Requirements
Essential
- Highly motivated, flexible and possess enthusiasm for learning and developing role
- Reliable
- Punctual
- Able to work the hours and duties require by the post
- Able to adopt a flexible approach when required by the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children’s Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)