Birmingham Women's and Children's NHS Foundation Trust

Booking Clerk

Information:

This job is now closed

Job summary

Birmingham Womens and Childrens Hospital NHS Foundation Trust provides the widest range of childrens health services for young patients from Birmingham the West Midlands and beyond, with over 240,000 patient visits every year.

An opportunity has arisen for a full time Booking Clerk based within the Radiology Department at the Birmingham Childrens Hospital. This post is based at Birmingham Childrens Hospital though there is the potential for cross site working at Birmingham Womens Hospital.

We are looking for an enthusiastic, motivated person with good organisational and communication skills. You will need to be able to work under pressure and work as part of a team to deliver the highest standard of patient care.

There has never been a better time to join the Radiology Department; We are a growing team with a focus on improving accessibility to diagnostics and enhancing the patient experience.

Main duties of the job

Candidates should possess excellent keyboard skills and a desire to work in a fast-paced department that can make a difference to the patient journey. Experience in a Healthcare Setting is desirable but not essential as full training will be given.

The successful applicant will be required to participate in a 08:00 18:00 service provision as rostered including weekends and Bank Holidays in line with service needs and will promote and deliver a child-focused and user-friendly Diagnostic Imaging service to children, young people and families.

This role is a full-time post, working 5 days per week, including weekends. Flexible working will be considered. For further information or an informal chat please contact us below.

Clare Bird, Booking Coordinator

Clare.Bird3@nhs.net / 0121 333 9738

Debbie Butler, Operational Manager BC Radiology

Deborah.butler6@nhs.net / 0121 333 8388

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

C9284-23-9283-DMRG-1

Job locations

Birmingham Children’s Hospital

Steelhouse Lane

Birmingham

West Midlands

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

  • GCSE Level
  • Good English and Numeracy
  • Experience in a similar role

Professional/Managerial/Specialist Knowledge

Desirable

  • Knowledge of Radiology Management System (RIS)
  • Knowledge of Schedular
  • Knowledge of Radiology modalities
  • Knowledge of Lorenzo
  • Knowledge of ORMIS
  • Knowledge of PACS

Personal Skills/Abilities and Attributes

Essential

  • Accuracy
  • Articulate able to work within a team and using own initiative
  • Ability to work under pressure
  • Able to work to deadlines
  • Able to work without direct supervision
  • Team Player
  • Excellent communicator

Experience

Essential

  • Administration experiences
  • Good telephone manner
  • Excellent communication skills
  • Excellent organisational skills
  • Problem solving
  • Previous experience in a patient focused environment

Desirable

  • Departmental terminology
  • Previous experience of Booking Appointments

Other Requirements

Essential

  • Highly motivated, flexible and possess enthusiasm for learning and developing role
  • Reliable
  • Punctual
  • Able to work the hours and duties require by the post
  • Able to adopt a flexible approach when required by the needs of the service
Person Specification

Qualifications

Essential

  • GCSE Level
  • Good English and Numeracy
  • Experience in a similar role

Professional/Managerial/Specialist Knowledge

Desirable

  • Knowledge of Radiology Management System (RIS)
  • Knowledge of Schedular
  • Knowledge of Radiology modalities
  • Knowledge of Lorenzo
  • Knowledge of ORMIS
  • Knowledge of PACS

Personal Skills/Abilities and Attributes

Essential

  • Accuracy
  • Articulate able to work within a team and using own initiative
  • Ability to work under pressure
  • Able to work to deadlines
  • Able to work without direct supervision
  • Team Player
  • Excellent communicator

Experience

Essential

  • Administration experiences
  • Good telephone manner
  • Excellent communication skills
  • Excellent organisational skills
  • Problem solving
  • Previous experience in a patient focused environment

Desirable

  • Departmental terminology
  • Previous experience of Booking Appointments

Other Requirements

Essential

  • Highly motivated, flexible and possess enthusiasm for learning and developing role
  • Reliable
  • Punctual
  • Able to work the hours and duties require by the post
  • Able to adopt a flexible approach when required by the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children’s Hospital

Steelhouse Lane

Birmingham

West Midlands

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children’s Hospital

Steelhouse Lane

Birmingham

West Midlands

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Booking Co-ordinator

Clare Bird

Clare.Bird3@nhs.net

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

C9284-23-9283-DMRG-1

Job locations

Birmingham Children’s Hospital

Steelhouse Lane

Birmingham

West Midlands

B4 6NH


Supporting documents

Privacy notice

Birmingham Women's and Children's NHS Foundation Trust's privacy notice (opens in a new tab)