Job summary
Do you have a passion for using information to help service
managers and clinicians deliver effective high-quality services that make a
real difference to service users and carers?
Our Information Team works closely with operational services
to continuously develop reporting systems and analytical services to help meet
this challenge, and we are looking for a proactive and enthusiastic Information
Manager to join us and make substantial contributions to leading the team with this
work. The role is to lead a team of analysts providing a high-quality
information service, carrying out complex analytical and reporting projects and
supporting operational services to identify information requirements and make
effective use of information to support their work.
Our offer to you includes a competitive salary and pension, support and development, a friendly team, stimulating challenges, and all the benefits of working for the NHS. The working location for the post will be a hybrid of home and office based. Information team offices are based at Vincent Drive in Edgbaston and the Childrens Hospital in central Birmingham.
Main duties of the job
The post holder will work effectively with a wide range of
colleagues and use a variety of leadership, analytical, project, communication
and information management skills. This will involve a mixture of:
Team leadership responsibility and line management
responsibilities for several analytical staff working in their team, always
with a focus on delivering excellent, user-friendly information that makes a
real difference to how we deliver and support our services.
complex analytical work,
advanced automated reporting,
project and problem-solving activities,
designing and supporting the set up of information systems
and processes,
delivering a timetable of accurate, timely internal and
external information reports
The post-holder will have the opportunity to work closely
with, and develop a good knowledge and understanding of, an interesting range
of NHS services, for example:
Maternity
Gynaecology
Theatres and Surgery
Medicine
Emergency Department
The recruitment process will involve an interview and
presentation. For further information please contact tom.cleverley@nhs.net.
Please ensure
you tailor your application to the role, explaining how you meet the attached
person specification. Please ensure you tell us in your application about your
experience of visualising and presenting data, your experience of using
databases and analysing data, and also tell us why you have applied for the
role.
About us
Birmingham Women's and Children's NHS Foundation Trust is the
first of its type in the UK. Our Trust was formed in February 2017 to drive
forward our commitment to provide the highest quality, world-class physical and
mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment
to make greater advances in our specialist treatment and world-leading
neo-natal and fetal work. Importantly, it also gives us a greater voice in
shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist
paediatric centre with an international reputation in several areas. Birmingham
Women's Hospital is one of two dedicated women's hospitals in the UK, with the
busiest single site maternity unit, delivering more than 8,200 babies a year
offering a full range of gynaecological, maternity and neonatal care. Forward
Thinking Birmingham (FTB) Mental Health Services are a unique, innovative
community and inpatient mental health partnership. Alongside partners FTB
offers care pathways of mental health assessment and treatment for young people
aged 0-25 years old.
Our Trust is committed to creating the best place to work. We
believe in promoting and enhancing inclusion, diversity and equality and
encourage applications from all areas of the community, who meet the criteria
for the role, regardless of age, gender identity, disability, race, religion or
sexual orientation.
Job description
Job responsibilities
Please refer to the attached job
description and person specification to view the full details for this
opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing
your application, please ensure you have evidenced how you meet the job
description and person specification to include transferable experience,
qualifications, skills along with professional registration details (if
applicable).
Occasionally we
receive a large number of applications for our roles and when that happens we
sometimes bring the closing date forward, so please apply promptly to avoid
disappointment.
Job description
Job responsibilities
Please refer to the attached job
description and person specification to view the full details for this
opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing
your application, please ensure you have evidenced how you meet the job
description and person specification to include transferable experience,
qualifications, skills along with professional registration details (if
applicable).
Occasionally we
receive a large number of applications for our roles and when that happens we
sometimes bring the closing date forward, so please apply promptly to avoid
disappointment.
Person Specification
Qualifications
Essential
- Evidence of continuing professional development
- Degree level qualification or equivalent experience
Desirable
- Postgraduate qualification/training in relevant discipline or equivalent experience.
Skills, Knowledge and Competencies
Essential
- Microsoft Excel, SQL/PowerBI Detailed knowledge of various statistical software packages databases and spread sheets, with the knowledge and experience to undertake complex data management and manipulation.
- Report writing Proven ability to write clear and concise analytical reports and briefing papers using a variety of methodologies for data visualisation.
- Excellent communication skills, with experience in disseminating and summarising information with demonstrable impact.
- Data Analysis Understand the theoretical knowledge required for data analysis, the use of appropriate statistical and numerical techniques, methodologies and tools how to manipulate and interpret data. Understand how to provide advice and guidance on analyses to others from a non-statistical background.
- Quality - Contribute to improving quality, collate, cleanse, quality assure and input data to ensure that it is robust, consistent and accurate.
- Data Management - In depth and thorough specialist knowledge about the benefits that can be obtained from information systems.
- Data Security - An understanding of data security and confidentiality issues. Have a good understanding of the Data Protection Act and patient confidentiality regulations.
Desirable
- Knowledge and experience of a broad range of health and NHS data and terminology
- A good understanding of current NHS priorities
- Develop and maintain an advanced knowledge and understanding of NHS information flows, reporting requirements and data dictionary definitions in relation to information analysis.
Experience
Essential
- Significant demonstrable experience in a senior information role in a multi professional complex organisation
- Evidence of having successfully delivered analytical support
- Track record of learning and self-development, including continuous knowledge enhancement, updating on current issues, concepts and statistical/analytical theory and techniques.
Personal Skills / Abilities and Attributes
Essential
- Manage personal priorities in consultation with line manager
- Manage several strands of work projects simultaneously.
- Deal with and self-prioritise conflicting demands, reviewing and adjusting priorities to meet frequently changing needs.
- Deal with enquiries referring to other members of the team when necessary.
- Initiate and plan statistical work programmes and make adjustments to meet stakeholder requirements.
- Participate in formal objectives setting and performance appraisal process within the organisation.
- Taking a pro-active approach in the formulation of a personal development plan.
- Use a range of communication channels to build relationships, manage barriers to effective communication.
- Use everyday language with non-statistical professionals, taking responsibility for specifying requirements, providing advice and guidance on data and analytical matters; exploring solutions and analyses that are more complex using persuasion to determine the appropriate techniques used.
- Manage expectation; act as the first point of contact for stakeholder queries, escalating to more senior members of the team if appropriate.
- Communicate complex statistical information to stakeholders, which may require persuasive skills.
- Ability to work effectively with in a team.
- Confident, highly motivated and able to use own initiative.
- Ability to resolve problems effectively
- Significant attention to detail, given the nature of the role including the development of own software and data driven applications so need advanced concentration and highly developed analytical skills with a drive for accuracy
- A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
- Ability to travel across sites as required
Desirable
- Develop own skills and knowledge and provide information to others to help their development;
- Seek feedback from others about work to help identify own development needs to offer feedback promptly.
- Evaluate effectiveness of own learning/development opportunities and relate this to others.
- Identify development needs for own emerging work demands and future career aspiration.
- Offer help and guidance to others to support their development or to help complete their work requirements effectively.
- Coaching and skills transfer; communicate highly complex statistical matters with other statistical professionals.
- Keep abreast of related national information developments as part of continuous professional development
- Line Management and Team Development
- Conscientious and proven team worker with the ability to engage with people at all levels.
- Responsible for staff development through 1:1 training and supporting training sessions.
- Supervise trainee analysts or new colleagues offering advice and training on specialist health information management training including statistical analysis and concepts when required.
- Responsible for prioritising and allocating core and additional requests (within available resources) for analysis across team members.
Professional / Managerial / Specialist Knowledge
Essential
- Knowledge and a strong interest in informatics, analytics and programming, underpinned by significant experience and/or theoretical study.
- Demonstrable skills in using SQL Server, SQL Reporting Services and MS Excel
- Advanced analytical and interpretation skills including statistical techniques
- Advanced querying skills against large relational database management systems
- A strong working knowledge of the NHS Data Dictionary and Data Definitions.
- Highly specialist detailed knowledge of data management and core NHS informatics business
- Knowledge and understanding of procedures and guidelines around NHS central returns, commissioning datasets and contract monitoring.
- Have strong organisational and planning skills to successfully develop and implement national policies and long term strategic plans.
- Ability to accurately analyse and present highly complex data to a variety of audiences ensuring understanding
- Excellent communication and presentation skills sufficient to impart highly complex information to a wide range of audiences
- Ability to concentrate frequently and sometimes for prolonged periods of time.
Other Requirements
Essential
- Advanced keyboard skills, manipulating data at high speed
- Combination of sitting, standing and walking, desk based with requirement to attend meetings throughout the working week
- Frequent requirement for prolonged concentration including where the work pattern is.
- Dealing with highly complex analytics that requires real focus and concentration with very little break during the working day
- Office conditions but with occasional exposure to dust, dirt, smell or noise when maintaining / installing e.g. PC equipment.
Person Specification
Qualifications
Essential
- Evidence of continuing professional development
- Degree level qualification or equivalent experience
Desirable
- Postgraduate qualification/training in relevant discipline or equivalent experience.
Skills, Knowledge and Competencies
Essential
- Microsoft Excel, SQL/PowerBI Detailed knowledge of various statistical software packages databases and spread sheets, with the knowledge and experience to undertake complex data management and manipulation.
- Report writing Proven ability to write clear and concise analytical reports and briefing papers using a variety of methodologies for data visualisation.
- Excellent communication skills, with experience in disseminating and summarising information with demonstrable impact.
- Data Analysis Understand the theoretical knowledge required for data analysis, the use of appropriate statistical and numerical techniques, methodologies and tools how to manipulate and interpret data. Understand how to provide advice and guidance on analyses to others from a non-statistical background.
- Quality - Contribute to improving quality, collate, cleanse, quality assure and input data to ensure that it is robust, consistent and accurate.
- Data Management - In depth and thorough specialist knowledge about the benefits that can be obtained from information systems.
- Data Security - An understanding of data security and confidentiality issues. Have a good understanding of the Data Protection Act and patient confidentiality regulations.
Desirable
- Knowledge and experience of a broad range of health and NHS data and terminology
- A good understanding of current NHS priorities
- Develop and maintain an advanced knowledge and understanding of NHS information flows, reporting requirements and data dictionary definitions in relation to information analysis.
Experience
Essential
- Significant demonstrable experience in a senior information role in a multi professional complex organisation
- Evidence of having successfully delivered analytical support
- Track record of learning and self-development, including continuous knowledge enhancement, updating on current issues, concepts and statistical/analytical theory and techniques.
Personal Skills / Abilities and Attributes
Essential
- Manage personal priorities in consultation with line manager
- Manage several strands of work projects simultaneously.
- Deal with and self-prioritise conflicting demands, reviewing and adjusting priorities to meet frequently changing needs.
- Deal with enquiries referring to other members of the team when necessary.
- Initiate and plan statistical work programmes and make adjustments to meet stakeholder requirements.
- Participate in formal objectives setting and performance appraisal process within the organisation.
- Taking a pro-active approach in the formulation of a personal development plan.
- Use a range of communication channels to build relationships, manage barriers to effective communication.
- Use everyday language with non-statistical professionals, taking responsibility for specifying requirements, providing advice and guidance on data and analytical matters; exploring solutions and analyses that are more complex using persuasion to determine the appropriate techniques used.
- Manage expectation; act as the first point of contact for stakeholder queries, escalating to more senior members of the team if appropriate.
- Communicate complex statistical information to stakeholders, which may require persuasive skills.
- Ability to work effectively with in a team.
- Confident, highly motivated and able to use own initiative.
- Ability to resolve problems effectively
- Significant attention to detail, given the nature of the role including the development of own software and data driven applications so need advanced concentration and highly developed analytical skills with a drive for accuracy
- A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
- Ability to travel across sites as required
Desirable
- Develop own skills and knowledge and provide information to others to help their development;
- Seek feedback from others about work to help identify own development needs to offer feedback promptly.
- Evaluate effectiveness of own learning/development opportunities and relate this to others.
- Identify development needs for own emerging work demands and future career aspiration.
- Offer help and guidance to others to support their development or to help complete their work requirements effectively.
- Coaching and skills transfer; communicate highly complex statistical matters with other statistical professionals.
- Keep abreast of related national information developments as part of continuous professional development
- Line Management and Team Development
- Conscientious and proven team worker with the ability to engage with people at all levels.
- Responsible for staff development through 1:1 training and supporting training sessions.
- Supervise trainee analysts or new colleagues offering advice and training on specialist health information management training including statistical analysis and concepts when required.
- Responsible for prioritising and allocating core and additional requests (within available resources) for analysis across team members.
Professional / Managerial / Specialist Knowledge
Essential
- Knowledge and a strong interest in informatics, analytics and programming, underpinned by significant experience and/or theoretical study.
- Demonstrable skills in using SQL Server, SQL Reporting Services and MS Excel
- Advanced analytical and interpretation skills including statistical techniques
- Advanced querying skills against large relational database management systems
- A strong working knowledge of the NHS Data Dictionary and Data Definitions.
- Highly specialist detailed knowledge of data management and core NHS informatics business
- Knowledge and understanding of procedures and guidelines around NHS central returns, commissioning datasets and contract monitoring.
- Have strong organisational and planning skills to successfully develop and implement national policies and long term strategic plans.
- Ability to accurately analyse and present highly complex data to a variety of audiences ensuring understanding
- Excellent communication and presentation skills sufficient to impart highly complex information to a wide range of audiences
- Ability to concentrate frequently and sometimes for prolonged periods of time.
Other Requirements
Essential
- Advanced keyboard skills, manipulating data at high speed
- Combination of sitting, standing and walking, desk based with requirement to attend meetings throughout the working week
- Frequent requirement for prolonged concentration including where the work pattern is.
- Dealing with highly complex analytics that requires real focus and concentration with very little break during the working day
- Office conditions but with occasional exposure to dust, dirt, smell or noise when maintaining / installing e.g. PC equipment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children’s Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)