Job summary
An exciting opportunity for an experienced data administrator/support secretary to join our Endocrinology Department CEW Service. The post holder with help support the service and trust via accurate data entry and records. Working strictly in accordance with the Document Management Protocol and other administrative protocols, this will also include inputting confidential information.
Candidates will be self-motivated and possess or be working towards an RSA II qualification (or equivalent) or comparable admin/medical secretarial experience. You will enjoy working within a multi-disciplinary team and have the ability to relate to children, parents and members of the public. This will be complemented by excellent organisational and communication skills.
Informal enquiries are welcome; please call Amy Winsper, Operational Support Manager on 0121 333 8198.
Main duties of the job
- Ensure the Team are organised effectively and efficiently so that they are able to operate all of their clinical and non-clinical commitments.
- Patient episodes are organised effectively and efficiently so that the patients are seen without clinical risk and within NHS guidelines and standards.
- The Trust is able to accurately review and report compliance with relevant NHS guidelines and standards with regard to waiting times and patient activity.
- Actions resulting from each patient episode are planned and followed up within agreed timescales.
- Investigations and treatments are recorded in a timely manner so as to not delay reporting to NHSE
- Report faults to software supplier and track progress
- Results are collated and available for each in a timely manner
- To enter and maintain data on patients into NHSE database as appropriate.
- Patient admission episodes are planned and organised effectively and efficiently and documented in a timely manner into the database
- To ensure the timely production of an accurate clinical record of each patient episode, using relevant IT systems and databases, including casenote tracking system, liaising with relevant clinical and non-clinical departments.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Knowledge
Essential
- Good telephone manner
- Audio typing experience
- Administration Experience
- Experience of working with Microsoft Outlook and Office
Desirable
- Medical administrator experience
- Ability to use an NHS Patient Administration System (PAS)
- Previous NHS experience
Analytical and Judgement Skills
Essential
- Accuracy
- Excellent communicator
- Able to work as part of team
- Able to use own initiative
- Ability to work under pressure and to multi-task
- Able to work to deadlines
- Ability to work without direct supervision
Desirable
- Enjoys busy working environment
Personal Skills/Abilities and Attributes
Essential
- Can work flexibly according to the needs of the service
- Highly organised
- Conscientious
- Demonstrates reliability, motivation and commitment Good inter-personal and communication skills
- Can work to deadlines and under pressure
- Excellent attention to detail
- Able to use initiative
- A natural problem solver
- Able to work to deadlines
- Willingness to undergo further training and development in order to fulfil the role
Qualifications
Essential
- Minimum of 2 years' experience working in an administrative role
- Good standard of secondary education including GCE/GCSE English or equivalent
Desirable
- Knowledge of medical terminology
Person Specification
Knowledge
Essential
- Good telephone manner
- Audio typing experience
- Administration Experience
- Experience of working with Microsoft Outlook and Office
Desirable
- Medical administrator experience
- Ability to use an NHS Patient Administration System (PAS)
- Previous NHS experience
Analytical and Judgement Skills
Essential
- Accuracy
- Excellent communicator
- Able to work as part of team
- Able to use own initiative
- Ability to work under pressure and to multi-task
- Able to work to deadlines
- Ability to work without direct supervision
Desirable
- Enjoys busy working environment
Personal Skills/Abilities and Attributes
Essential
- Can work flexibly according to the needs of the service
- Highly organised
- Conscientious
- Demonstrates reliability, motivation and commitment Good inter-personal and communication skills
- Can work to deadlines and under pressure
- Excellent attention to detail
- Able to use initiative
- A natural problem solver
- Able to work to deadlines
- Willingness to undergo further training and development in order to fulfil the role
Qualifications
Essential
- Minimum of 2 years' experience working in an administrative role
- Good standard of secondary education including GCE/GCSE English or equivalent
Desirable
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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