Job summary
A new role has opened within our Digital Health Epic Connect EPR team, across The Royal Marsden Hospital and Great Ormond Street Hospital, for a Junior Analyst. This role does not require Epic experience, but a good understanding of clinical or administrative hospital processes would be an advantage.This role is advertised as a junior post with the opportunity for the successful candidate to progress from this junior position to an Analyst role (band 6) and onwards to Senior Analyst (band 7) position within the Connect Analyst Framework.The core duties of this role will be working with other analysts to update and build workflows within the Epic digital health record system and to liaise with clinical and operational teams to understand their needs. The successful candidate will be required to undertake presentations of their build, create and present training documentation and work closely with other analysts, both within the Connect programme and the wider Epic community to help us provide the optimal DHR system for both organisations.Our team works flexibly with a combination of remote and office based working days. The successful candidate will be required to travel to all sites at Great Ormon Street Hospital and The Royal Marsden Hospital sites (Bloomsbury, Chelsea and Sutton). The successful candidate would be well supported by an experienced team and line management structure.For further information or informal discussion please contact vanessa.franklin@rmh.nhs.uk
Main duties of the job
As a Digital Health Record (DHR) Junior Configuration Analyst the post holder is responsible for:o Assisting with the delivery of the Trust's DHR system within a designated teamo Gaining an DHR qualification through successfully completing the DHR training programme within a specified timeframeo Working in partnership with our partners, Great Ormond Street Hospital and Epico Under supervision, matching agreed workflows with those already built into the DHR system and/or configuring the DHR system using configuration tools to tailor the systemo Analysing and suggesting ways to improve current workflows and working practiceso Assisting with testing of the systems to ensure it is safe, usable, secure and robust
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
Work with the report writers in the Configuration Team and the Reporting Team to ensure the application produces all reports required by the department. Maintain regular communication with other configuration teams and relevant supplier staff. Work with Principal Trainers to ensure awareness of build development and changes. Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate. Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines. Initiate, arrange, chair and/or participate in meetings between Trust staff (including senior Trust staff) and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points. Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience. Handle change management issues professionally and sometimes in hostile or antagonistic situations.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
Work with the report writers in the Configuration Team and the Reporting Team to ensure the application produces all reports required by the department. Maintain regular communication with other configuration teams and relevant supplier staff. Work with Principal Trainers to ensure awareness of build development and changes. Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate. Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines. Initiate, arrange, chair and/or participate in meetings between Trust staff (including senior Trust staff) and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points. Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience. Handle change management issues professionally and sometimes in hostile or antagonistic situations.
Person Specification
Education / Qualifications
Essential
- Maths and English GCSE grade C or above or equivalent qualification
Desirable
- Educated to degree level or equivalent experience
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
- IT qualification in MS Office or equivalent experience
Knowledge & Experience
Essential
- Knowledge of some medical terminology
Desirable
- Understanding of clinical, administrative and/or operational workflows and processes
- Previous NHS experience
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other DHR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Person Specification
Education / Qualifications
Essential
- Maths and English GCSE grade C or above or equivalent qualification
Desirable
- Educated to degree level or equivalent experience
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
- IT qualification in MS Office or equivalent experience
Knowledge & Experience
Essential
- Knowledge of some medical terminology
Desirable
- Understanding of clinical, administrative and/or operational workflows and processes
- Previous NHS experience
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other DHR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.