The Royal Marsden NHS Foundation Trust

Healthcare Support Worker - Private Outpatients

The closing date is 17 October 2025

Job summary

An exciting opportunity as a healthcare assistant has arisen in our Private Patient Outpatient Department in Sutton. This is a department which sees a variety of patients with both solid tumours and haematological cancers.

The ideal candidate will have experience in an outpatient setting, including phlebotomy skills. They will be proactive, motivated and committed to a high standards of patient care and service. The successful candidate will work closely with consultants and the nursing team to ensure the smooth running of clinics and make sure that patients receive the best possible experience whilst upholding the Trust's values of pioneering change, pursuing excellence, working collaboratively and showing kindness.

The successful candidate will have a unit induction on how to support consultants in clinics, and patients on their pathway through our service and other services in the Trust that they might be referred to. They will also be allocated to the phlebotomy room where they will work alongside the private medical day unit team in taking blood, and monitoring observations prior to treatments. Further trainings will be available according to the candidate's needs. "

Main duties of the job

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.

To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities.

As an integral member of the nursing teamwork with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-P865

Job locations

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT


Job description

Job responsibilities

For further information, please refer to the Job Description and Person Specification

These responsibilities will be carried out under the guidance of the shift co-ordinator.

Clinical Responsibility

To undertake and practice the Care Certificate standards.

Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients height and weight.

Performing venepuncture and cannulation after training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW.

To assist the smooth running of a consultant led clinic; this includes the following tasks: conducting a handover with the Consultant preparing patient information and referral forms as required bringing patients to and from the waiting room for their appointment be present in the room during the consultation.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others practice.

Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.

Job description

Job responsibilities

For further information, please refer to the Job Description and Person Specification

These responsibilities will be carried out under the guidance of the shift co-ordinator.

Clinical Responsibility

To undertake and practice the Care Certificate standards.

Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients height and weight.

Performing venepuncture and cannulation after training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW.

To assist the smooth running of a consultant led clinic; this includes the following tasks: conducting a handover with the Consultant preparing patient information and referral forms as required bringing patients to and from the waiting room for their appointment be present in the room during the consultation.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others practice.

Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.

Person Specification

Education/Qualifications

Essential

  • Completed Care Certificate
  • Demonstrable experience of working in a healthcare setting
  • Understanding of working with patients who are critically and chronically ill.
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients
Person Specification

Education/Qualifications

Essential

  • Completed Care Certificate
  • Demonstrable experience of working in a healthcare setting
  • Understanding of working with patients who are critically and chronically ill.
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

Sandy Palmer

Sandy.Palmer@rmh.nhs.uk

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-P865

Job locations

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT


Supporting documents

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