The Royal Marsden NHS Foundation Trust

Medical/Administrative PA

The closing date is 20 July 2025

Job summary

We have an exciting opportunity for a Medical/Administrative PA to join the Administration Team of the Cancer Genetics Unit at The Royal Marsden in Sutton, supporting both NHS and Private Practice.

Working flexibly as part of our small, friendly team of ten, the ability to prioritise and organise a busy workload, while dealing with queries from clinicians and patients, is essential. The successful applicant will have excellent communication and complex diary management skills and be confident communicating within a multidisciplinary team, and with patients, as well as having experience in managing Clinics. Additionally, the successful candidate will be an exceptional team player, able to take minutes of meetings and provide cover for the MDT Co-ordinator.

Applicants are expected to be IT literate and to demonstrate an ability to deal with confidential information.There may be a two stage interview process and a test.

Please use your supporting statement to clearly evidence how your experience meets the essential criteria for this post.

Support and training will be provided to the successful applicant and all team members are encouraged to continue their professional development.

Main duties of the job

The post holder will be responsible for the provision of a comprehensive PA service to the Clinical Director of Genomics and the Genetics Lead Consultant and other senior clinical colleagues and will be required to cover a wide range of duties incorporating complex diary management and the co-ordination of clinical, administrative and academic work. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies, to ensure the continuity of patient treatment. The post holder will also be responsible for ensuring the smooth running of Consultants' private practises, the Cancer Genetics Unit's MDT and departmental meetings, including minute taking.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

282-SA551

Job locations

The Royal Marsden Sutton

Sutton

SM2 5PT

Job description

Job responsibilities

For further information, please refer to the Job Description / Person Specification

These responsibilities will be carried out under the guidance of the Unit Coordinator.

SecretarialTo act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their carers, GPs and colleagues in other hospitals in a professional manner.

To type and distribute clinical and general correspondence in line with Trust standards.

To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.

To open and action his/her own electronic and paper mail and that of the Consultant Team, at least once a day.

To input and maintain patient diagnoses and good quality current clinical unit data on the Hospital Information System, and other patient-related information as required.

AdministrativeTo maintain an up-to-date diary, including the organisation of meetings and seminars as requested by the Consultant(s), and making him/her aware of changes as they occur.

To make travel arrangements on behalf of the Consultant(s) in accordance with Trust policies, and to arrange accommodation.

To manage bring-forward systems.

To undertake general office duties as required, including photocopying, scanning, paper & electronic filing and date stamping of correspondence. To ensure that stationery and office equipment is used efficiently, and that any needs are brought to the attention of the appropriate manager.