Health Care Support Worker

The Royal Marsden NHS Foundation Trust

The closing date is 30 April 2025

Job summary

Are you highly motivated, enthusiastic and forward thinking? Do you have excellent communication skills & aim to provide high quality patient focussed care? If so, we could have the perfect job for you!The Royal Marsden NHS Foundation Trust is one of the leading cancer centres in the world and has an international reputation for the care and treatment it provides. The Royal Marsden serves a local, regional, national, and international population from two hospital sites, Chelsea & Sutton.We are looking for an enthusiastic and committed Health Care Assistant for our day surgery and surgical admission unit. The unit prepares all NHS surgical patients for theatre. We also care for patients who have undergone day surgery operations and interventional radiology procedures. The successful candidate will be part of a dedicated ward team. You will also play a vital role in the efficient running of the investigations clinic which supports the day surgery pre-assessment service. This is full time permanent position. The unit is currently open Monday to Friday.

The successful candidate will ideally have 6 months experience and have completed the care certificate training. Hospital experience & phlebotomy skills are essential. Self-motivation to learn is important if you are interested in applying for this position. You will be supported to develop the competences required.

Informal visits are encouraged. For more information please contact Katy Kilbane (Day surgery Sister -02078082384)

Main duties of the job

  • To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.
  • To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities
  • As an integral member of the nursing team work with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SB371-B

Job locations

The Royal Marsden Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :-

  • Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.
  • Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided.
  • Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others practice.
  • Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.
  • Directing or escorting patients and their belongings between departments and clinical areas.
  • Collecting patients medications from pharmacy.
  • Assisting in the provision of basic care to patients so as to ensure their comfort, cleanliness and well-being, for example mouth care, hygiene and eye care.
  • Reporting to registered nurses any problems arising during observation of or conversations with patients and carers.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :-

  • Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.
  • Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided.
  • Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others practice.
  • Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.
  • Directing or escorting patients and their belongings between departments and clinical areas.
  • Collecting patients medications from pharmacy.
  • Assisting in the provision of basic care to patients so as to ensure their comfort, cleanliness and well-being, for example mouth care, hygiene and eye care.
  • Reporting to registered nurses any problems arising during observation of or conversations with patients and carers.

Person Specification

Education/Qualifications

Essential

  • Care Certificate - or the ability to attain the Care certificate within 12 weeks (if working 30 hrs or more) or 20 weeks (if working up to 30 hrs)
  • Demonstrable experience of working in a healthcare setting
  • Understanding of working with patients who are critically and chronically ill.
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position.
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients
Person Specification

Education/Qualifications

Essential

  • Care Certificate - or the ability to attain the Care certificate within 12 weeks (if working 30 hrs or more) or 20 weeks (if working up to 30 hrs)
  • Demonstrable experience of working in a healthcare setting
  • Understanding of working with patients who are critically and chronically ill.
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position.
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

For questions about the job, contact:

Sister

Katy Kilbane

katy.kilbane@rmh.nhs.uk

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SB371-B

Job locations

The Royal Marsden Chelsea

Chelsea

SW3 6JJ


Supporting documents

Privacy notice

The Royal Marsden NHS Foundation Trust's privacy notice (opens in a new tab)