Job summary
Royal Marsden Hospital requires full time Ward Host for Catering department serving food and beverages to private patients, staff and visitors. Experience in similar role preferred.
Main duties of the job
Ensure the provision of an individualised, quality meal and beverage service to the patients.
Liaise on a daily basis with the patients and family members regarding meal preferences and appetite, taking into account any cultural and religious choices.
Organization of daily duties to meet the service demands
Ensure that patient's have filled in their menu selections, helping where necessary.
Collating of information off the menu orders and giving this information to the Head Chef and Patient Services Manager, admin team.
Assist in picking and packing of cook chill food for patients.
Ordering and receiving daily food stocks from the catering stores/kitchen ensuring appropriate stock rotation, and all wastage is kept to a minimum and recorded appropriately.
Discuss with the nursing staff Patient treatment plans in order to determine their effect on individual appetite and oral capacity.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Day-care Unit in Kingston Hospital.At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- Communicate daily with the catering staff regarding meal requests and to have a strategic planning meeting weekly with the Head Chef/Sous Chef and Patient service Manager to plan meal preparation requirements. Taking patient food & beverage orders/requests by communicating with the patient using the Trust computerised meal ordering systems. Help with the preparation &/or cooking of eggs, paninis, and any other cooking of food items under supervision or after relevant training. Serving beverages and meals, ensuring patients are assisted with removal of packaging. Ensuring the provision of snacks as per the product list is offered to patients in accordance with scheduled snack rounds. Daily cleaning of the ward kitchen areas to maintain a high standard of hygiene in accordance with appropriate departmental cleaning schedules. Ensure all relevant equipment has been turned "on" prior to service and switched "off" once used. Draining, Cleaning, Sanitising of ward pantry dishwasher after each service. Weekly descaling of dishwasher in accordance with Infection Control and the departmental cleaning schedules. Clean down all equipment and throw away all excess food items in the appropriate food waste bins after service. Checking dates on all foodstuffs in the kitchen storage areas and fridges on a daily basis. Daily provision and collection of patient surveys, returning completed surveys to the catering office for input, recording and analysis distribution. Regeneration of meals set out in the departmental policies and procedures. Ensuring that all food storage, preparation and service of all foods meet the temperature guidelines stipulated in the Food Safety (Temperature Control) Act 1995 and to record all food temperatures. Ensure all food is prepared as close as possible to service times and hot food is served to a core temperature exceeding 75C. Distribute meals using a course by course process, ensuring that the patients tray is checked against their request and all items are correct, with the appropriate condiments available.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- Communicate daily with the catering staff regarding meal requests and to have a strategic planning meeting weekly with the Head Chef/Sous Chef and Patient service Manager to plan meal preparation requirements. Taking patient food & beverage orders/requests by communicating with the patient using the Trust computerised meal ordering systems. Help with the preparation &/or cooking of eggs, paninis, and any other cooking of food items under supervision or after relevant training. Serving beverages and meals, ensuring patients are assisted with removal of packaging. Ensuring the provision of snacks as per the product list is offered to patients in accordance with scheduled snack rounds. Daily cleaning of the ward kitchen areas to maintain a high standard of hygiene in accordance with appropriate departmental cleaning schedules. Ensure all relevant equipment has been turned "on" prior to service and switched "off" once used. Draining, Cleaning, Sanitising of ward pantry dishwasher after each service. Weekly descaling of dishwasher in accordance with Infection Control and the departmental cleaning schedules. Clean down all equipment and throw away all excess food items in the appropriate food waste bins after service. Checking dates on all foodstuffs in the kitchen storage areas and fridges on a daily basis. Daily provision and collection of patient surveys, returning completed surveys to the catering office for input, recording and analysis distribution. Regeneration of meals set out in the departmental policies and procedures. Ensuring that all food storage, preparation and service of all foods meet the temperature guidelines stipulated in the Food Safety (Temperature Control) Act 1995 and to record all food temperatures. Ensure all food is prepared as close as possible to service times and hot food is served to a core temperature exceeding 75C. Distribute meals using a course by course process, ensuring that the patients tray is checked against their request and all items are correct, with the appropriate condiments available.
Person Specification
Education
Essential
- A level's, including a science subject
- A recognised qualification in Maths & English
- Willing to undergo relevant training
- BSc degree in Biological Science
Desirable
Training
Essential
- Experience of working within catering
- Experience & knowledge of duties required to support senior staff gained by experience in a similar role
- Able to understand and follow Standard Operating Procedures
- Awareness that role involves handling of patient/visitors meals and willingness to be trained in this area
Person Specification
Education
Essential
- A level's, including a science subject
- A recognised qualification in Maths & English
- Willing to undergo relevant training
- BSc degree in Biological Science
Desirable
Training
Essential
- Experience of working within catering
- Experience & knowledge of duties required to support senior staff gained by experience in a similar role
- Able to understand and follow Standard Operating Procedures
- Awareness that role involves handling of patient/visitors meals and willingness to be trained in this area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
