Job summary
The Royal Marsden Hospital is one of Europe's largest Oncology centres and was the world's first hospital dedicated to cancer research, diagnosis, treatment and education, with sites in Chelsea and Sutton our new Cavendish Square site which opened in April 2021.
We are currently inviting applications from enthusiastic individuals to join the Diagnostic Radiology team at our Sutton site .We are looking for an enthusiastic, motivated and experienced imaging or healthcare assistant to join our dedicated team . We are particularly interested in response from a radiology assistants or HCA with radiology and outpatient experience.We provide excellent opportunities for professional and personal development in a well-resourced environment.
Key skills required:
o Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members.o Experience of working in a pressurised environment.o Experience of working in relevant care environment, e.g. within a hospital in a radiology or OPD department.
The successful candidate should be a highly motivated individual with good communication skills Punctual, presentable and courteous at all times and be able to remain calm under pressure.
If you meet the requirements above, we would love to hear from you!
For further information and to arrange an informal visit please contact Juliette Akers -0208 661 3220
Care certificate is essential for this role.
Apply on line now
Main duties of the job
The Imaging Assistant will be responsible for assisting in the timely, efficient and courteous provision of the Diagnostic Imaging service. This will include:
- Communicating appointment details to patients both by phone and in writing
- Ensuring that all patients are appropriately prepared and ready for imaging at the required time
- Assisting radiographers and Radiologists in the performance of Diagnostic Imaging examination and procedures, in CT this is working between on 2 floors
- Provision of appropriate patient care
The post-holder will be required to work closely with a team of highly skilled professionals to facilitate the smooth running of the Department. Key working relationships in the department will be with the imaging, medical, clerical and nursing staff. In addition there will be contact with Consultants and their secretaries throughout the Trust and other Health Services. The department works within a quality management system and we have been awarded QSI accreditation from 2018 .
The post holder will also provide cover for the reception desk as needed and will be required to handle enquiries from patients, their carers and Trust and non-Trust staff in person or by telephone/post.
The post holder will have patient contact, both adult and paediatric, including contact with the terminally ill. Patient presentation will include the unconscious, incapacitated, confused and those with physical and mental disabilities.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
Please refer to the job description and person specification for more information.
- To assist in radiographic examinations undertaken within the department (CT, MR, Ultrasound, X-Ray).
- To communicate effectively and empathetically with patients and their escorts prior to, during and after an examination.
- To deal with colleagues, patients, carers and relatives in a helpful, reassuring and friendly manner.
- To support radiographic, medical and nursing staff in the examination of patients by ensuring a safe, clean and hygienic working environment.
- Ensure patients are appropriately prepared for radiographic examinations and procedures following defined protocols.
- Assist patients in their personal preparation for diagnostic imaging tests and procedures, including helping with dressing.
- To handle all enquiries, in person or by telephone, including the passage of information in a timely manner.
- To record patient attendance and notify relevant staff when patients arrive.
- Assist clerical staff in making bookings and schedule patients for examination, taking into account clinical priority and scheduling accordingly.
- To liaise radiographic, medical and nursing staff when arranging non-standard investigations in ultrasound.
Job description
Job responsibilities
Please refer to the job description and person specification for more information.
- To assist in radiographic examinations undertaken within the department (CT, MR, Ultrasound, X-Ray).
- To communicate effectively and empathetically with patients and their escorts prior to, during and after an examination.
- To deal with colleagues, patients, carers and relatives in a helpful, reassuring and friendly manner.
- To support radiographic, medical and nursing staff in the examination of patients by ensuring a safe, clean and hygienic working environment.
- Ensure patients are appropriately prepared for radiographic examinations and procedures following defined protocols.
- Assist patients in their personal preparation for diagnostic imaging tests and procedures, including helping with dressing.
- To handle all enquiries, in person or by telephone, including the passage of information in a timely manner.
- To record patient attendance and notify relevant staff when patients arrive.
- Assist clerical staff in making bookings and schedule patients for examination, taking into account clinical priority and scheduling accordingly.
- To liaise radiographic, medical and nursing staff when arranging non-standard investigations in ultrasound.
Person Specification
Education
Essential
- Evidence of education to GCSE / NVQ level 2 or equivalent.
- Evidence of A level in one subject
Desirable
- Basic life support skills
Experience
Essential
- Experience of working with a variety of staff.
- Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
- Experience of working in a pressurised environment.
Desirable
- Experience of using a Hospital System
- Experience of working in the NHS
- Experience of working in relevant care environment, e.g. within a hospital in radiology or OPD or nursing home
Skills
Essential
- The ability to communicate effectively in both written and spoken English to a wide range of people; to make oneself easily understood; polite and friendly
- The ability and initiative to prioritise a busy workload, and to work without close supervision.
- Ability to handle sensitive information without compromising confidentiality or trust.
Desirable
- Ability to use booking and IT systems
- Experience of typing and data entry
Other Requirements
Essential
- Evidence of commitment to customer care initiatives
- Knowledge and understanding of quality issues Evidence of understanding the NHS Plan
- Flexibility to meet the needs of the service (e.g. shift work)
Person Specification
Education
Essential
- Evidence of education to GCSE / NVQ level 2 or equivalent.
- Evidence of A level in one subject
Desirable
- Basic life support skills
Experience
Essential
- Experience of working with a variety of staff.
- Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
- Experience of working in a pressurised environment.
Desirable
- Experience of using a Hospital System
- Experience of working in the NHS
- Experience of working in relevant care environment, e.g. within a hospital in radiology or OPD or nursing home
Skills
Essential
- The ability to communicate effectively in both written and spoken English to a wide range of people; to make oneself easily understood; polite and friendly
- The ability and initiative to prioritise a busy workload, and to work without close supervision.
- Ability to handle sensitive information without compromising confidentiality or trust.
Desirable
- Ability to use booking and IT systems
- Experience of typing and data entry
Other Requirements
Essential
- Evidence of commitment to customer care initiatives
- Knowledge and understanding of quality issues Evidence of understanding the NHS Plan
- Flexibility to meet the needs of the service (e.g. shift work)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
