Job summary
A new role has opened within our Digital Health Epic Connect team for a Junior Analyst. This role does not require a background in Epic, but a good understanding of the NHS or hospital processes would be an advantage. Full training will be given in Epic, hospital workflows pertinent to this role and in the way the Connect programme operates between the two organisations. This role is advertised as a junior post with the opportunity for the successful candidate to progress from this junior position to an Analyst role (band 6) and onwards to Senior Analyst (band 7) position within the Connect Analyst Framework.The core duties of this role will be working with other analysts to update and build workflows within the Connect (powered by Epic) system and to liaise with operational teams to understand their needs. The successful candidate will be required to undertake presentations of their build, create and present training documentation and work closely with other analysts, both within the Connect programme and the wider Epic community to help us provide the optimal DHR system for both organisations.The successful candidate will be expected to work core hours (9-5) and whilst there will be some on-site working, which could be at any of the three main hospital sites for RMH and GOSH (Central London and Surrey).Whilst we do not expect candidates to have an Epic background, you will be required to undertake the Epic aptitude test prior to being offered an interview.
Main duties of the job
As an EPR Junior Configuration Analyst the post holder is responsible for:o Assisting with the delivery of the Trust's electronic patient record (EPR) system within a designated teamo Gaining an EPR qualification through successfully completing the EPR training programme within a specified timeframeo Working in partnership with our partners, Great Ormond Street Hospital and Epico Under supervision, matching agreed workflows with those already built into the EPR system and/or configuring the EPR system using configuration tools to tailor the systemo Analysing and suggesting ways to improve current workflows and working practiceso Assisting with testing of the systems to ensure it is safe, usable, secure and robust
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Main duties and responsibilities:
Analyse and document routine clinical and administrative workflows, information, data collection and/or reporting requirements.
Investigate end users preferences and populate databases as part of the configuration process.
Become an expert in the application area, learn to troubleshoot problems and address questions from end users regarding the application.
Ensure that the EPR system is configured to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required.
Log issues as they arise and update administration systems accordingly. Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate.
Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Main duties and responsibilities:
Analyse and document routine clinical and administrative workflows, information, data collection and/or reporting requirements.
Investigate end users preferences and populate databases as part of the configuration process.
Become an expert in the application area, learn to troubleshoot problems and address questions from end users regarding the application.
Ensure that the EPR system is configured to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required.
Log issues as they arise and update administration systems accordingly. Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate.
Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Person Specification
Education / Qualifications
Essential
- Maths and English GCSE grade C or above or equivalent qualification
Desirable
- Educated to degree level or equivalent experience
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
- IT qualification in MS Office or equivalent experience
Knowledge & Experience
Essential
- Knowledge of some medical terminology
Desirable
- Understanding of clinical, administrative and/or operational workflows and processes
- Previous NHS experience
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other EPR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Other Requirements
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
- Value diversity and difference, operates with integrity and openness
- Treating others with compassion, empathy and respect
- Share information openly and effectively with patients, staff and relatives
- Share information openly and effectively with patients, staff and relatives
- Uses evidence to make improvements, increase efficiencies and seeks out innovation
Person Specification
Education / Qualifications
Essential
- Maths and English GCSE grade C or above or equivalent qualification
Desirable
- Educated to degree level or equivalent experience
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
- IT qualification in MS Office or equivalent experience
Knowledge & Experience
Essential
- Knowledge of some medical terminology
Desirable
- Understanding of clinical, administrative and/or operational workflows and processes
- Previous NHS experience
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other EPR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Other Requirements
Essential
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
- Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
- Value diversity and difference, operates with integrity and openness
- Treating others with compassion, empathy and respect
- Share information openly and effectively with patients, staff and relatives
- Share information openly and effectively with patients, staff and relatives
- Uses evidence to make improvements, increase efficiencies and seeks out innovation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
