PPMDU Scheduler

The Royal Marsden NHS Foundation Trust

Information:

This job is now closed

Job summary

Private care Medical day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their Medical day Unit at our Chelsea and cavendish square site. This post is vital to the smooth running of the main unit. You will work in a busy environment, providing a supportive role to the clinical teams. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday to Friday; with varied shifts between 8.00am - 8.00pm, working at both the Chelsea and Cavendish square site on a rota basis. for further information please contact James Clark on 0207 811 8092 Exr 4678 or 4849

Main duties of the job

The Scheduler is an integral member of the Private Care Medical Day Unit team, under the

supervision of the Scheduling Co-ordintor. The post holder will coordinate all administrative

aspects of the Day Care Services including data collection, reception, and clerical duties. The

working days will be Monday - Friday various shifts patterns 7.30am -8.00pm.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Date posted

23 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum Pro Rata Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-P1245683-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

  • To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Private care Times targets.
  • To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
  • To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
  • To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
  • To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

  • To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Private care Times targets.
  • To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
  • To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
  • To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
  • To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.

Person Specification

Education/Qualifications

Essential

  • Good general education

Desirable

  • ELC (European Computer Driving Licence) or equivalent
  • NVQ Customer Care

Experience

Essential

  • Experience of working in a healthcare environment

Desirable

  • Understanding of working with patients who are critically and chronically ill

Skills Abilities/knowledge

Essential

  • Ability to work as part of a team
  • Patience and understanding of patients' needs
  • Evidence of commitment to customer care initiatives
  • Awareness of patient confidentiality
  • Experience of working with computers
Person Specification

Education/Qualifications

Essential

  • Good general education

Desirable

  • ELC (European Computer Driving Licence) or equivalent
  • NVQ Customer Care

Experience

Essential

  • Experience of working in a healthcare environment

Desirable

  • Understanding of working with patients who are critically and chronically ill

Skills Abilities/knowledge

Essential

  • Ability to work as part of a team
  • Patience and understanding of patients' needs
  • Evidence of commitment to customer care initiatives
  • Awareness of patient confidentiality
  • Experience of working with computers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

For questions about the job, contact:

PPMDU Scheduling Manager

James Clarke

James.Clark1@rmh.nhs.uk

Date posted

23 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per Annum Pro Rata Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-P1245683-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Supporting documents

Privacy notice

The Royal Marsden NHS Foundation Trust's privacy notice (opens in a new tab)