Job summary
An exciting opportunity has risen for the role of Director of International Relationships and Strategy to join our Private Care Team. The role will be responsible for leading the delivery of the international strategy and the candidate will have a proven track record of successfully building and strengthening external relationships with senior independent healthcare stakeholders within the UK and Internationally.
Responsible for increasing international activity and income to the Trust, the post holder will lead on the overall account management of international services and will lead on performance strategies to ensure the delivery of high quality, safe, personalised care, providing better outcomes for patients. The post holder will work closely with world leading consultants and senior members of the Private Care team to identify and drive international market service opportunities whilst increasing brand awareness. This is a full-time position, and candidate will be required to travel frequently within the UK and overseas. The Royal Marsden continually invests in staff to ensure they can develop professionally, with education and training available to all.
Main duties of the job
The post holder will lead on the delivery of the International Strategy for the Private Care Division and will be responsible for building and strengthening external relationships with senior independent healthcare stakeholders within the UK and Internationally. With responsibility of increasing international activity and income to the Trust, the post holder will lead on the overall account management of International Services. Increasing global brand awareness; the post holder will present to senior executives and work with key stakeholders to deliver services ensuring they are responsive innovative and provided to the highest possible standard.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- To support the development of, and promote, the Trusts mission, values aims and objectives.
- Lead on the development and delivery of the Private Care Directorates International strategy at divisional and Trust level.
- In line with the strategy, develop effective strategic relationships with Embassies and other international agencies, with a focus on increasing international referrals and income to the Trust.
- Ensure good and effective relationships and communication throughout the Division, within the wider Trust, and externally with patients, insurers & embassies, promoting a culture where staff are actively involved in decisions on how services are provided, and targets delivered.
- The post holder will be responsible for the delivery of key commercial KPIs and targets in relation to the International Strategy that feed into the broader commercial agenda and will therefore monitor progress of delivery against plans throughout the year.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- To support the development of, and promote, the Trusts mission, values aims and objectives.
- Lead on the development and delivery of the Private Care Directorates International strategy at divisional and Trust level.
- In line with the strategy, develop effective strategic relationships with Embassies and other international agencies, with a focus on increasing international referrals and income to the Trust.
- Ensure good and effective relationships and communication throughout the Division, within the wider Trust, and externally with patients, insurers & embassies, promoting a culture where staff are actively involved in decisions on how services are provided, and targets delivered.
- The post holder will be responsible for the delivery of key commercial KPIs and targets in relation to the International Strategy that feed into the broader commercial agenda and will therefore monitor progress of delivery against plans throughout the year.
Person Specification
Education/Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent
- Masters level qualification or equivalent specialist knowledge acquired by experience
- Track record of continuous professional and management development
Experience
Essential
- Strategic management experience within large private healthcare sector or NHS
- Track record of managing client relationships to drive productivity and income.
- Proven ability to work to strict deadlines, including ensuring that the resources of the team are used efficiently to meet all deadlines.
- Experience of being a leader managing and delivering clinical services during a period of transformation change.
- Proven experience analysing and interpreting performance data
- Evidence of proven experience in delivery of service improvement and strategies
- Evidence of proven experience of performance leadership through delivery of KPI's and management of budgets
- Significant experience of staff leadership and management
- Evidence of project management and delivery of training programmes
Desirable
- Political and media skills
Knowledge
Essential
- Knowledge of business and strategic planning
- Keyboard skills and computer literacy (including knowledge of MS office packages)
Person Specification
Education/Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent
- Masters level qualification or equivalent specialist knowledge acquired by experience
- Track record of continuous professional and management development
Experience
Essential
- Strategic management experience within large private healthcare sector or NHS
- Track record of managing client relationships to drive productivity and income.
- Proven ability to work to strict deadlines, including ensuring that the resources of the team are used efficiently to meet all deadlines.
- Experience of being a leader managing and delivering clinical services during a period of transformation change.
- Proven experience analysing and interpreting performance data
- Evidence of proven experience in delivery of service improvement and strategies
- Evidence of proven experience of performance leadership through delivery of KPI's and management of budgets
- Significant experience of staff leadership and management
- Evidence of project management and delivery of training programmes
Desirable
- Political and media skills
Knowledge
Essential
- Knowledge of business and strategic planning
- Keyboard skills and computer literacy (including knowledge of MS office packages)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
