Job summary
An exciting opportunity has arisen to become part of Royal Marsden's Digital Transformation Programme.The DHR powered by Epic allows quicker access to patient records, improved availability of documentation, and a patient portal. The new system has significantly improved patient outcomes, safety, and experience. It will also allow us more access to accurate real-time health information at our fingertips, which will enhance our existing life-saving research capabilities.We are looking for an individual to join our Chemotherapy and Clinical Trails informatics team. Our team support several specialist teams and an extensive Research portfolio where the Royal Marsden ranks in the top 5 cancer research centres globally.We would love to hear from you if you have a strong informatics background in Clinical trials or have experience in Cancer care or as a registered pharmacist or Pharmacy Technician and have a particularYou must be prepared to undertake training (in the UK and overseas) within five months of start date, become qualified in at least one EPR application.Post-pandemic our team will continue to work flexibly with a combination of remote and office based working days.We will provide an opportunity for you to undertake an aptitude test as the first stage of the application process. The test is a great way to ensure you would be successful in passing the Epic Certification and excel in the role of analyst.
Main duties of the job
As an EPR Configuration Analyst the post holder is responsible for:o Assisting with the delivery of the Trust's new electronic patient record (EPR) system within a designated teamo Gaining an EPR qualification through successfully completing the EPR training programme within a specified timeframeo Working in partnership with our partners, Great Ormond Street Hospital and Epico Matching agreed workflows with those already built into the EPR system and/or configuring the EPR system using configuration tools to tailor the systemo Analysing and suggesting ways to improve current workflows and working practiceso Assisting with testing of the systems to ensure it is safe, usable, secure and robust
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application. Ensure that the EPR system is configured to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required; Log issues as they arise and update administration systems accordingly. Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate. Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application. Ensure that the EPR system is configured to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Configuration Analyst or Configuration Manager when required; Log issues as they arise and update administration systems accordingly. Liaise with colleagues and the supplier to achieve resolution and escalate unresolved issues through the Senior Configuration Analyst or Configuration Manager as appropriate. Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Person Specification
Education / Qualifications
Essential
- Educated to degree level or equivalent experience
- Maths and English GCSE grade C or above or equivalent qualification
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
Desirable
- IT qualification in MS Office or equivalent experience
- PRINCE2 Foundation
Knowledge & Experience
Essential
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Previous NHS experience
- Knowledge of medical terminology
Desirable
- Operational or clinical knowledge of a specific area including knowledge of relevant operational policies and procedures
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other EPR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Person Specification
Education / Qualifications
Essential
- Educated to degree level or equivalent experience
- Maths and English GCSE grade C or above or equivalent qualification
- Post graduate qualification or equivalent relevant experience
- Continuing Professional Development
Desirable
- IT qualification in MS Office or equivalent experience
- PRINCE2 Foundation
Knowledge & Experience
Essential
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Previous NHS experience
- Knowledge of medical terminology
Desirable
- Operational or clinical knowledge of a specific area including knowledge of relevant operational policies and procedures
- Experience of supporting change management
- Understanding of Information Governance
- Experience of Epic or other EPR configuration
Skills Abilities / Knowledge
Essential
- Excellent organisational and planning skills
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to cope with unpredictable and intense situations
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Able to work collaboratively with own team members as well as those in other application teams
Desirable
- Good analytical and project management skills
- Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
