Job summary
The aim of this role is to assist the GIANT (what does this acronym stand for?) to provide high quality care to patients. The MDT and Clinic Coordinator will provide MDT and clinic coordination for the GIANT service. They will be the main contact responsible for ensuring that all patients have all the, histology, imaging, test results and medical information needed for their appointments and follow ups.
Main duties of the job
- To be the single point of contact for the unit to the GIANT team for tracking information and queries relating to MDT
- To maintain a record of patient tests requested from organisations and external laboratories for testing and follow up for results within expected turnaround times as necessary.
- To be responsible for maintaining an effective sample/information tracking process using the Trust Cancer Waits and Patient Tracking System.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- To be responsible for the timetabling and communication of MDT meetings in conjunction with the lead clinician for the MDT, ensuring that an appropriate venue and/or virtual meeting are booked and administrative arrangements are made and to troubleshoot any problems which may occur.
- To be responsible for arranging circulation of agendas of patient information for discussion at each meeting. Communicate the deadline for the referral of patient for discussion each week to the appropriate medical staff
- To use the NHS Summary Care Record to confirm and trace a patients NHS number and ensure all MDT patients are identified by the NHS number
- To register patients by their NHS number to allow addition to the MDT process prior to referrals being formally accepted and to liaise with the triaging Consultant to ensure that all relevant patient medical information needed for a consultation is requested at receipt of referral.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- To be responsible for the timetabling and communication of MDT meetings in conjunction with the lead clinician for the MDT, ensuring that an appropriate venue and/or virtual meeting are booked and administrative arrangements are made and to troubleshoot any problems which may occur.
- To be responsible for arranging circulation of agendas of patient information for discussion at each meeting. Communicate the deadline for the referral of patient for discussion each week to the appropriate medical staff
- To use the NHS Summary Care Record to confirm and trace a patients NHS number and ensure all MDT patients are identified by the NHS number
- To register patients by their NHS number to allow addition to the MDT process prior to referrals being formally accepted and to liaise with the triaging Consultant to ensure that all relevant patient medical information needed for a consultation is requested at receipt of referral.
Person Specification
Personal qualities
Essential
- Self-motivated to produce good quality work
- Ability to maintain effectiveness and remain calm when under pressure, to cope with unexpected demands.
- Awareness and maintenance of patient confidentiality
- Ability and willingness to handle highly confidential and sometimes distressing information without compromising confidentiality or trust
Qualifications/ experience
Essential
- GCSEs or Equivalent
- IT skills, including Excel, Word, Access
- Use of internet and email
- Presentation skills
Desirable
- Knowledge of medical terminology
- Use of patient information systems
- Previous medical data management.
Skills and abilities
Essential
- Ability to communicate verbally in polite, clear and effective way, both face to face and on the telephone
- Ability to deal effectively with a wide range of people (e.g. medical & nursing staff, managers, admin staff) in a helpful manner, and to be willing and able to work as part of a team, to ensure effective patient journeys.
- Ability to establish and maintain a patient tracking database
- Ability to prioritise workload and adjust own work in light of unexpected events or changing priorities. To be able to use own initiative planning own work for the day/week and work unsupervised where appropriate
- High level of accuracy and attention to detail required
Health
Essential
Person Specification
Personal qualities
Essential
- Self-motivated to produce good quality work
- Ability to maintain effectiveness and remain calm when under pressure, to cope with unexpected demands.
- Awareness and maintenance of patient confidentiality
- Ability and willingness to handle highly confidential and sometimes distressing information without compromising confidentiality or trust
Qualifications/ experience
Essential
- GCSEs or Equivalent
- IT skills, including Excel, Word, Access
- Use of internet and email
- Presentation skills
Desirable
- Knowledge of medical terminology
- Use of patient information systems
- Previous medical data management.
Skills and abilities
Essential
- Ability to communicate verbally in polite, clear and effective way, both face to face and on the telephone
- Ability to deal effectively with a wide range of people (e.g. medical & nursing staff, managers, admin staff) in a helpful manner, and to be willing and able to work as part of a team, to ensure effective patient journeys.
- Ability to establish and maintain a patient tracking database
- Ability to prioritise workload and adjust own work in light of unexpected events or changing priorities. To be able to use own initiative planning own work for the day/week and work unsupervised where appropriate
- High level of accuracy and attention to detail required
Health
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
