Job summary
We have an opportunity for an ER Specialist to join our Employee Relations team where you will be responsible for providing high level support to managers and staff within designated divisions. You will provide advice and support on a range of ER cases including disciplinary, grievance resolution, sickness absence and performance. You will also give information on HR policies, procedures and terms and conditions of employment.
Applicants will need to have a level 5 CIPD qualification, or a degree or equivalent qualification, HR knowledge and experience
You will need to be proactive, consistent and accurate in your work, be able to plan, problem solve and use good judgement. In addition, demonstrate sound knowledge of current employment law and best practice, and a good level of understanding of the range of ER case work, policies and procedures. Experience of working in ER is essential.
We are looking for a candidate with effective communication skills and resilience to work well under pressure whilst maintaining a professional approach consistent with Trust values at all times.
Main duties of the job
To provide the full range of Employee Relations support to managers. To provide advice and support to the ER team as required on case management and best practice. Personal caseload will be assigned by the Head of ER and will include cases up to and including dismissal, appeals, complex organisational change, Employment Tribunal cases and TUPE transfers. The post holder will lead on annual review of ER policies and will deputise for the Head of ER.
The post holder will be expected to understand and advise on equality and diversity matters relating to ER cases, and how this impacts across the Trust; and work in accordance with the Trust's Equality Objectives and policies.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
- To advise and assist managers on the interpretation and application of Trust HR policies and procedures, where queries cannot be answered by the ER/Senior ER Advisers, ensuring that correct, consistent and timely information is given.
- To provide information and advice on matters involving complex contractual issues and employment law where queries cannot be answered by ER/Senior ER Advisers.
- To provide information and advice on matters concerning NHS and local pay and terms and conditions of service where queries cannot be answered by ER/Senior ER Advisers.
- To advise and support Senior ER Advisers/ER Advisers on the application of good ER practice in their operational case management.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
- To advise and assist managers on the interpretation and application of Trust HR policies and procedures, where queries cannot be answered by the ER/Senior ER Advisers, ensuring that correct, consistent and timely information is given.
- To provide information and advice on matters involving complex contractual issues and employment law where queries cannot be answered by ER/Senior ER Advisers.
- To provide information and advice on matters concerning NHS and local pay and terms and conditions of service where queries cannot be answered by ER/Senior ER Advisers.
- To advise and support Senior ER Advisers/ER Advisers on the application of good ER practice in their operational case management.
Person Specification
Education/Qualifications
Essential
- Associate CIPD
- Evidence of Continuing Professional Development
Desirable
Experience/Knowledge
Essential
- Post CIPD qualification experience in an Employee Relations position within a unionised environment
- Operational experience of managing a full range of ER casework including complex cases and Employment Tribunal cases.
- Experience of managing organisational change including restructures, redundancies and TUPE
- Demonstrable record of delivering good employee relations in accordance with policies and guidelines and best practice while providing pragmatic solutions which acknowledge business needs
- Good working knowledge of current employment law
- Understanding and experience of using HR Metrics
Desirable
- NHS HR experience
- Managing ER cases involving medical staff under 'Maintaining High Professional Standards'.
- Knowledge of NHS terms and conditions
- Experience of supervising, coaching or managing HR staff.
Skills/Abilities
Essential
- Ability to communicate verbally and in writing in a clear, concise and effective way to staff and managers at all levels, this will include preparation of papers/reports on ER matters for committees, hearings etc.
- Ability to exercise sound judgement, problem solving and creativity in identifying options and risks in order to make the right decisions on issues that have the potential to have a significant impact on the Trust in terms of finance, reputation and employee relations.
- Ability to plan, organise and prioritise a diverse work load to meet deadlines which change at short notice
- Able to demonstrate a proactive, confident and resilient approach and able to cope with pressure when managing complex and difficult cases
- Intuitive with credibility, interpersonal influencing and relationship building skills, able to develop and motivate others and be a role model to team members.
- Positive self-starter and completer finisher, flexible, results orientated, accurate and attentive to detail
- Able to confidently and appropriately challenge senior managers where necessary e.g. regarding ER approach and best practice
Desirable
- Knowledge of NHS Electronic Staff Records system
Person Specification
Education/Qualifications
Essential
- Associate CIPD
- Evidence of Continuing Professional Development
Desirable
Experience/Knowledge
Essential
- Post CIPD qualification experience in an Employee Relations position within a unionised environment
- Operational experience of managing a full range of ER casework including complex cases and Employment Tribunal cases.
- Experience of managing organisational change including restructures, redundancies and TUPE
- Demonstrable record of delivering good employee relations in accordance with policies and guidelines and best practice while providing pragmatic solutions which acknowledge business needs
- Good working knowledge of current employment law
- Understanding and experience of using HR Metrics
Desirable
- NHS HR experience
- Managing ER cases involving medical staff under 'Maintaining High Professional Standards'.
- Knowledge of NHS terms and conditions
- Experience of supervising, coaching or managing HR staff.
Skills/Abilities
Essential
- Ability to communicate verbally and in writing in a clear, concise and effective way to staff and managers at all levels, this will include preparation of papers/reports on ER matters for committees, hearings etc.
- Ability to exercise sound judgement, problem solving and creativity in identifying options and risks in order to make the right decisions on issues that have the potential to have a significant impact on the Trust in terms of finance, reputation and employee relations.
- Ability to plan, organise and prioritise a diverse work load to meet deadlines which change at short notice
- Able to demonstrate a proactive, confident and resilient approach and able to cope with pressure when managing complex and difficult cases
- Intuitive with credibility, interpersonal influencing and relationship building skills, able to develop and motivate others and be a role model to team members.
- Positive self-starter and completer finisher, flexible, results orientated, accurate and attentive to detail
- Able to confidently and appropriately challenge senior managers where necessary e.g. regarding ER approach and best practice
Desirable
- Knowledge of NHS Electronic Staff Records system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
