University Hospitals Sussex NHS Foundation Trust (279)

Senior Pharmacy Assistant – Dispensary Team Leader

The closing date is 23 April 2026

Job summary

Senior Pharmacy Assistant - Dispensary Team Leader Band 3 (with Band 4 progression)

We are excited to invite applications from experienced, enthusiastic and motivated Senior Pharmacy Assistants who have experience in coordinating a dispensary.

Applicants must:

  • Hold an NVQ level 2 qualification in Pharmacy service skills or equivalent
  • Hold an Maths and English GCSE Grade A-C or equivalent

Main duties of the job

We are looking for a Senior Pharmacy Assistant with good communication, time-management and prioritisation skills to co-ordinate our friendly, dedicated pharmacy dispensary team in a newly created, leadership role. We will support you to progress your career and develop your skills in both leadership and dispensary operations.

You willassistin the provision of pharmacy services at Princess Royal Hospital (PRH) with specific reference to patient services in the dispensary. organising and developing the day to day running of the dispensary service to wards at PRH and to drive the service forwards.

Responsible for pharmacy technicians and assistantswithin thedispensaryon aday-to-daybasis, including allocation of dutiesandreviewing theallocation oftasks and workflow.

You will be supported tolinemanagedesignated members of staff taking responsibility for performance reviewsincluding appraisal and objective settingandabsence management at informal stages in line with Trust policies.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £31,157 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

279-7856813-APR26

Job locations

Princess Royal Hospital

Haywards Heath

RH16 4EX


Job description

Job responsibilities

Please refer to the Job Description for full duties and responsibilities.

  • Labelling and dispensing prescriptions
  • Issuing controlled drug stock to wards
  • Training of new pharmacy staff and supporting pharmacy trainees working in the dispensary
  • Prioritising the work-flow through the dispensary using the Prescription Tracking system (PTS)
  • Contribute to dispensary key performance indicators (KPI's)
  • Prioritise and manage a range of tasks and dutieswithin the pharmacywith competingdemandsandcommunicatewith members of themultidisciplinaryand pharmacy team
  • Working together with the pharmacy porters to deliver medication to the patients at theappropriate timesrequired
  • Opportunity to work towards a leadership qualification
  • Tobe responsible forthe overall supervision and management ofnamedpharmacyassistantseducational progress during a period of training placement
  • Work collaboratively with the Dispensary Service Lead Pharmacy Technician and Deputy Operational Lead Pharmacy Technicianto drive continuous improvement of the dispensary service

This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria.

Job description

Job responsibilities

Please refer to the Job Description for full duties and responsibilities.

  • Labelling and dispensing prescriptions
  • Issuing controlled drug stock to wards
  • Training of new pharmacy staff and supporting pharmacy trainees working in the dispensary
  • Prioritising the work-flow through the dispensary using the Prescription Tracking system (PTS)
  • Contribute to dispensary key performance indicators (KPI's)
  • Prioritise and manage a range of tasks and dutieswithin the pharmacywith competingdemandsandcommunicatewith members of themultidisciplinaryand pharmacy team
  • Working together with the pharmacy porters to deliver medication to the patients at theappropriate timesrequired
  • Opportunity to work towards a leadership qualification
  • Tobe responsible forthe overall supervision and management ofnamedpharmacyassistantseducational progress during a period of training placement
  • Work collaboratively with the Dispensary Service Lead Pharmacy Technician and Deputy Operational Lead Pharmacy Technicianto drive continuous improvement of the dispensary service

This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria.

Person Specification

Experience and qualifications

Essential

  • 5 GCSEs grade A-C or equivalents including Maths, English and Sciences
  • NVQ Level 2 in Pharmacy service skills or equivalent
  • Minimum of 2 years experience in working in a pharmacy dispensary
  • Currently co-ordinating workflow in a pharmacy dispensary

Desirable

  • Pharmacy work based experience equivalent to NVQ Level 3
  • Accuracy Checking Dispensing Assistant qualification
  • Practice Supervisor

Skills

Essential

  • Demonstrates knowledge and awareness of pharmacy dispensing process, procedures and systems
  • Customer service experience
  • Good level of literacy and numerical skills and ability to perform pharmaceutical calculations
  • Demonstrate the ability to work well as a team member
  • Excellent written and oral skills for communicating with pharmacy team members, public and other healthcare professionals
  • Able to communicate complex information where there are barriers to understanding, because of cultural, physical or barriers to understanding e.g. language, deaf or learning difficulties
  • Prioritise any urgent requests, communicating the urgency to the pharmacy dispensary, to ensure timely receipt of medications to the patients.
  • Able to prioritise and manage a range of tasks and duties with competing demands
  • Demonstrates attention to detail

Desirable

  • Knowledge of pharmacy tracking system, retrieving records and data
  • Knowledge and experience of Medicines Management
  • Line management experience
  • Demonstrates leadership and ability to identify staff training needs

Equality, Diversity and Inclusion

Essential

  • Evidence of having undertaken own development to improve understanding of equalities issues
  • Evidence of having championed diversity in previous roles (as appropriate to role)
Person Specification

Experience and qualifications

Essential

  • 5 GCSEs grade A-C or equivalents including Maths, English and Sciences
  • NVQ Level 2 in Pharmacy service skills or equivalent
  • Minimum of 2 years experience in working in a pharmacy dispensary
  • Currently co-ordinating workflow in a pharmacy dispensary

Desirable

  • Pharmacy work based experience equivalent to NVQ Level 3
  • Accuracy Checking Dispensing Assistant qualification
  • Practice Supervisor

Skills

Essential

  • Demonstrates knowledge and awareness of pharmacy dispensing process, procedures and systems
  • Customer service experience
  • Good level of literacy and numerical skills and ability to perform pharmaceutical calculations
  • Demonstrate the ability to work well as a team member
  • Excellent written and oral skills for communicating with pharmacy team members, public and other healthcare professionals
  • Able to communicate complex information where there are barriers to understanding, because of cultural, physical or barriers to understanding e.g. language, deaf or learning difficulties
  • Prioritise any urgent requests, communicating the urgency to the pharmacy dispensary, to ensure timely receipt of medications to the patients.
  • Able to prioritise and manage a range of tasks and duties with competing demands
  • Demonstrates attention to detail

Desirable

  • Knowledge of pharmacy tracking system, retrieving records and data
  • Knowledge and experience of Medicines Management
  • Line management experience
  • Demonstrates leadership and ability to identify staff training needs

Equality, Diversity and Inclusion

Essential

  • Evidence of having undertaken own development to improve understanding of equalities issues
  • Evidence of having championed diversity in previous roles (as appropriate to role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Princess Royal Hospital

Haywards Heath

RH16 4EX


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Princess Royal Hospital

Haywards Heath

RH16 4EX


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Lead Pharmacy Technician

Sophie Magee

sophie.magee@nhs.net

01444441881

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £31,157 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

279-7856813-APR26

Job locations

Princess Royal Hospital

Haywards Heath

RH16 4EX


Supporting documents

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